Asif provided me with a very professional estimate back in November of 2021 and when I called him back in the spring, he honoured the original quote from the previous season.The installation was done in June with a separate upgrade by an electrician to our breaker panel to 200 amps as he had recommended.Everything went smoothly except for the delivery of the air exchanger which damaged the wood on the stairs going down into our basement. Also, there was some miss-communication between the electrician and Asif regarding the electrical connection between the panel and the electric backup heaters.Otherwise, we're very pleased with the performance of the Zuba-central during the last 6 weeks in the hot summer weather. The air circulation is much better than our old ac unit.
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- Company Response
We are expert in Zuba Heat Pump installation and try our best to offer best prices and services on these Heat Pumps. Your installation went well as your are completely satisfied with the system performance. I talked to our technicians about the scratch on your basement stairs while they were taking the unit down, they told me that they informed you at the same time when it happened and I remember we also had a quick conversation over the phone about it.
Also for the electrician work miscommunication, you know that I talked to your electrician and sorted it out in the end. Our main objective is to install Zuba System as per to the manufacture's guideline and to test and verify that it's working on it's peak performance and I'm glad that your are completely satisfied with it's operation.
Please feel free to give us a call in the future for services and warranties.