The Furnace Experts

Heating & Air Conditioning
Toronto ON M3J 2T2
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59%

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Reviews by rating (past 12 months)

Reviews for The Furnace Experts

Average customer rating:
7.1 10 (7 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

HVAC

I purchased my HVAC and additional warranty ontop of goodman's warranty. After 8 year my HVAC stopped working and I asked Keirian to take a look at it . He said that he will charge me $235 for diagnostic and extra for any parts. I would highly recommend to read the contract closely. There is no point of purchasing warranty from them when they ask to do yearly maintenance.

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kerry h from Toronto
kerry h from Toronto
3 reviews Toronto, ON
0/10

Worst customer aftercare ever ....

This company cost me almost $1,000 in cleaning after they cleaned my gas fireplace. Yes, they wore booties and draped the floor area around the fireplace, but Paul didn't tent the area and I ended up with a thin black oily film over everything in my family room, the laundry room adjacent and up my stairs. Two calls to them to complain -- no answer, only an email calling into question my honesty -- really Sandra?

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E Jacobs in Thornhill
E Jacobs in Thornhill
12 reviews Thornhill, ON
10/10

Furance not working

Cold cold winter. Our furance stopped working late on a Sat afternoon. No one else returned our calls! Called Paul @ Furnace Experts because of reviews here. He came during bad weather, was extremely pleasant and knew what to do . Will use again and for maintenance. Thank you Paul

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Melinda from Toronto
Melinda from Toronto
2 reviews Old Toronto, ON
10/10

Great Service

I called them for a tiny problem I had with my furnace and although it was a small furnace repair work they nevertheless showed up fairly quick and dealt with work in a professional matter. If any of my heating or air conditioning systems break down again, I have their contact now so I will be calling them.

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johnny_tt
johnny_tt
3 reviews East York, ON
10/10

Wall-mount hot water issues

It took a few tries to find someone who could fix our hot water heater - gas heated, wall-mount unit, not your a-typical tank. Was able to isolate the problem, provide an on the spot band-aid fix until the part arrived for a full fix. Great service!

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Christine Cruz-Clarke in Scarborough
Christine Cruz-Clarke in Scarborough
16 reviews Scarborough, ON
10/10

BBQ Gas Line Installation

We've used these guys twice. Both times were for the installation of a gas line for an outdoor BBQ in two different homes. They were fast, professional and very reasonably priced. They also took the time to explain the hook-up that was done and the safety mechanisms in place. I would definitely recommend this company and will be calling them myself in the future.

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B - Markham, ON
B - Markham, ON
16 reviews Markham, ON

First Review

10/10

BBQ natural gas hookup

We contacted another natural gas contractor we had used in the past for help with what is supposed to be a plug-and-play BBQ connection but they didn't get back to us. When I called Furnace Experts the technician was able to come same day and get our outside BBQ natural gas hook-up working. He was friendly and kind and the cost was extremely reasonable.

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