The Renovation Plan

Bathroom Renovation
2 St. Clair Avenue West, 18th Floor Toronto ON M4V 1L5
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Reviews for The Renovation Plan

Average customer rating:
5.5 10 (2 reviews)

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cds133 in Toronto
cds133 in Toronto
1 review Oshawa, ON

Bathroom tile work

Shaun and his team came in at the end of a bathroom remodel to tile the walls and floor.

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Company Response

Thank you for taking the time to leave this review. It was a pleasure to work with you.
Do not hesitate to call us again for any of your home renovation needs!

Cheers, Shaun

Private User
Private User
1 review Vaughan, ON

First Review


Bathroom Disaster

Hired Shaun Watkins to do our master ensuite. He told me he works with an experienced crew of 3 men and would be completely finished in 2 weeks. His first "experienced" guy was his young son who required surgery and only came twice. And his second, was a very nice young man who had started working for him 6 wks prior and was trying to learn the trades. By the end of 2 wks, his tiling on the floor was awful, the shower measurements were all wrong, he had erected 2 half walls which he deemed necessary which I didnt want. And all the shower tiles had to be taken down as they were done completely incorrect. He had been given drawings on graph paper with exact measurements and the brick pattern for the tiles and he hadn't followed it at all. I had made it so simple. Two back walls both 4' x 4' and 12 x 24 tiles to install. But when I came back at the end of the day, he had cut 3'' strips and had it running down the centre of the wall and no brick pattern. That's why he had to take it all down! I was sooooo upset. Then he asked me for his second payment, another 3000.00 which was to be paid after completion of the tile work. When I stated I couldn't give him that payment because even though 2 weeks had passed, he hadn't even started the shower. Then he quit, yelled at my husband, left all his garbage, ruined my bedroom carpet, ruined our driveway, left all the broken tiles that I had to buy again, and drove off!!! No one should hire this incompetent man, even though he does seem nice on first meeting. I have lost a lot of money and a lot of sleep over this disaster!

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Company Response

We are sorry that you were not happy with the services that we provided. We strive to provide excellent workmanship and service to our customers.

We do take great care in communicating any changes that have to be made mid project - which happens with any renovation. Since the home owner ordered the incorrect vanity size we had to make alterations to the original plan. All changes were discussed and approved by the homeowner. We also made a few other suggestions that were unfortunately ignored.

Yes my son was helping with the tear out only- a great learning opportunity for any young person interested in pursuing a trade.

We wish you the very best.


The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Renovation Plan

A home renovation project can quickly turn into a disaster if you don’t hire professional contractors. Simple kitchen renovations or basic bathroom renovations can take months to finish, and waste lots of hard-earned dollars in the process. You might even get so frustrated with the project that you abandon it halfway through. Why take these risks? You can avoid these pitfalls and save yourself a lot of stress by hiring Renovation Plan to take care of the details. Our team of professional tradespeople work in an efficient, time-conscious manner to create your dream renovation. We take pride in every job, from large to small, and are committed to customer satisfaction. We offer high-quality workmanship at affordable rates in the Greater Toronto Area.

Renovation Plan was founded in 1990 as a renovations and general contracting company in Toronto, ON. In 2000, while still offering general home renovation services, we decided to specialize primarily in bathroom and kitchen renovations. Our dedicated staff of experienced designers, engineers, and flooring technicians offers creative and innovative design solutions to suit your needs. We offer trustworthy service, and fair pricing to help you stay within budget. Our remodeling contractors will handle every aspect of your renovation— from the initial design to the final construction. We believe it’s important to pay attention to details, and we have an outstanding reputation for quality.

We provide renovation services for the following projects.

Our company is fully equipped to handle all types of renovation projects. Whether you require a basic face-lift or a complete restructuring of your space we’re here to help. Our home remodeling contractors can add rooms and structures to your current house, or improve the look and functionality of your kitchen or bathroom. We also take care of all types if flooring work for home, and commercial establishments in Toronto, ON. We’re confident that we can offer you the best solutions when it comes to your renovation or remodeling project. To view some of our recent work, check out our portfolio.

Renovation Plan is proud of the positive reputation we’ve earned by delivering high-quality, professional services to our valued customers. Our commitment to offering customized products within budget, on time, and done right makes us stand apart from the competition. We have the ability to take our clients dream or vision and make it a reality— while delivering world-class customer service.

Our knowledge is backed by years of experience completing home improvements for projects of all sizes. Renovation Plan only works with qualified, licensed contractors and we pass this guarantee on to you, our customer. We take pride in the solid customer relationships we’ve built over the years. And, our focus on high-quality craftsmanship is a key to our success. Our longevity in the industry is a testament to Renovation Plan’s commitment to client satisfaction.

Need to know more details about our renovation or remodeling services? Want to know which type of flooring material would be perfect for your new living room? Need help installing kitchen cabinets for your chef-style kitchen? Or, if you should add an addition to your home? We can help! Whether you’re planning a small home improvement project or a whole home transformation, contact us today for a free estimate. One of our experienced project coordinators will gladly come to your job site, and meet with you to discuss your needs. We’ll also provide you with a written estimate for the work required. Call us today at 416-556-1811.

At Renovation Plan, our work and craftsmanship is backed by a written warranty. Each warranty is job-specific and is 100% guaranteed. Also, all of our fixtures and materials come with a manufacturers warranty. We service Toronto and Toronto North. These areas include Toronto, North York, Richmond Hill, Aurora, Newmarket, Bradford, Stouffville, Schomberg, Vaughan, Maple, Markham, Scarborough, and Etobicoke.

Bathroom Renovation and General Contractors
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3 Year Warranty on all work. Please ask for more details.
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