We had the coating applied to the interior of the garage and I followed the process and it looked as if it was done properly. We also had the driveway coating applied, this was the problem. When it rained the driveway had numerous stains and patches and an inconsistent appearance; it looked like hell. I emailed them with pictures and asked if we could discuss this and received no response for almost a month. I then phoned and left a message regarding the matter and received no response. I wrote a stronger email describing my dissatisfaction and received a response that they would address the issue. As of today I still have yet to hear back. My concern is the garage flooring; was it done properly and will it start to fall apart? Will I have to redo this? Go through litigation and lawyers; well you get the picture. I guess time will tell. Just food for thought.