Castle Homes

Snow Removal
141 King Rd Unit # 14 Richmond Hill ON L4E 3L7
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69%

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Reviews for Castle Homes

Average customer rating:
8 10 (19 reviews)

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Nasir in Toronto
Nasir in Toronto
0 reviews Vaughan, ON
2/10

Asphalt Driveway & Interlocking

I signed a contract with this company to redo our asphalt driveway and replace interlocking in the backyard and front landing. Alex made a lot of promises during the bidding stage and seemed very knowledgeable and made you feel comfortable signing with him.

However, against my better judgement I paid ahead of scheduled payment schedule at his request and as soon as he had received a substantial amount, he became very difficult to deal with and he changed to a less experience crew and reduced the number of people that were coming and would only show up in the afternoon after being tired from other jobs. He went back on some work he was supposed to do and reduced the area and said I would have to pay more, if I wanted him to do it properly.

The work itself is subpar, especially around the pool area that was supposed to be concrete coping, but he instead did just pavers with huge gaps between the pavers and pool siding (see attached pictures) that they tried to fill with sand and didn't even do that properly. They also did not finish the border around the front driveway until after the asphalt was put in and ended up cutting up the driveway that was not fixed. Additionally, they had torn down a fence post to get access to the backyard and did not put in a new post and instead tried to put the old post back in that did not fit. When the post was finally put in with concrete, the concrete was higher than the ground and he did not come back to put in the actual gate back or fix the grading. The front step is unstable and shakes, one of the back steps is falling apart already.

There was also another issue where he quoted for add-on work in the front and when we decided to do only part of the work, he argued that the part we did not want to do anymore was "free" and he won't take that amount off the quoted amount, even though when quoting he assigned a value of $900 for that work when quoting.

In the end, I overpaid for a subpar job and had to endure absolutely horrible behaviour from Alex himself. It is going to cost me in excess of $10,000 more to fix all of the work that he did not complete properly.

When asked about other reviews prior to him starting the job, he said there are always two sides to the story. I should have believed those reviews over his side of the story,

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Private User
Private User
Private User reviews Toronto, ON
10/10

Front yard and Backyard Landscaping Renovation

It’s so difficult finding a good, honest and reliable contractor these days but I finally found one!!! Castle Crown Landscaping and Construction is top notch! Not only are they professional but their work and designs are something absolutely spectacular and unique! They completed my backyard oasis project and front yard landscaping project in good time and with no issues! I got exactly what I was looking for and more!! These guys are superb!!! Thank you Castle Crown for making my vision come to life!

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unknown  in Richmond Hill
unknown in Richmond Hill
1 review Richmond Hill, ON
10/10

Castle Homes

We are very happy to chose Castle Homes Construction for our renovation work. They gave us a quote and an exact and specific timeline until the job's completion. They Showed up on time in the morning , and stayed until they met their goals for the day. Job was completed exactly by the set date. Greatly Satisfied. Highly recommended.

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$$$$$$ in Richmond Hill
$$$$$$ in Richmond Hill
1 review Richmond Hill, ON
10/10

Castle Home

I was looking for companies that could complete my basement at an affordable price. I finally found Catlett homes. They gave me a quote that was perfect for my budget. And the best part was, they completed the job in record time and in the most professional manner I ever expected. They made sure my house was completely clean after the renovation and they made sure that I was happy and satisfied with the renovation before they left. I recommend always call Castle Homes for any and every house renovation. They are so very professional.

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Private User
Private User
Private User reviews Toronto, ON
0/10

Landscaping and interlock

Castle homes is an extremely dishonest company. They never delivered on services. The workmanship were unprofessional. Ground not level and stones not inputed correctly. Please please do not contract them. You will regret it. They owe me money and they never finished their job. I am planning to sue them. BUYER BEWARE

1 of 1 people found this review helpful.
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V Lee in Richmond Hill
V Lee in Richmond Hill
1 review Richmond Hill, ON
10/10

SNOW REMOVAL

Excellent clean-up for the snow removal. Professional and ability to get to the bottom of the situation quickly exceeded my expectations.

Such a commitment to great customer service is to be commended.

I am extremely pleased with the quality and professional manner of your company service, and look forward to doing business with you in the future.

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Company Response

My pleasure

Anna
Anna
1 review Richmond Hill, ON
10/10

Basement Renovation

I had a hard time looking for companies that could complete my basement at a price that I could afford. I found Castle Homes and spoke to Alex. He came out to my house the next day. He gave me a quote that was perfect for my budget. And the best part was, he completed the job in record time and in the most professional manner I ever expected. He made sure my house was completely clean after the renovation and he made sure that I was happy and satisfied with the renovation before he left. I will always call Castle Homes for any and every house renovation I have in the future. Alex was very professional.

0 of 1 people found this review helpful.
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Company Response

Thank you so much miss Anna nice doing business with you god bless

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement Finishing

I hired CASTLE HOMES COMPANY last month to finish my basement, They did an AMAZING job, Not only was the price good but also was a highly professional and trustworthy company. Alex is owner of company, he was very professional, educated and knowledgeable. Amazing attention to detail and incredibly responsive. We enjoyed working with all of you and we would definitely turn to this company again if we were to have any additional construction needs. you made my family very happy and proud of our new basement design and I highly recommend Castle Homes Company to everyone. Thank you!

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Company Response

Thank you miss Linda nice doing business with you look forward for your next project

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Renovation

This company is Professional , on time and responsible. I like to contract with the company again and we doing big project in earlier time. Thanks so much for participate.

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Private User
Private User
Private User reviews Toronto, ON
10/10

WALK OUT AND FINISH BASEMENT

So last summer my summer my husband and I decided we wanted to finish our basement and move my mom into our home to be closer to us. I've heard some really bad horror stories when it comes to finishing basements! I came across Castle Homes on HomeStars and decided to give them a call after several others that I contacted.
I spoke to Alex who was very pleasant and professional and we set up a date for him to come by and give us a quote. I was extremely impressed with how knowledgeable Alex was even more impressed with his suggestions on how to get exactly what we were looking for! We spent $75,000 and got a walk out from the backyard into the basement and a finished basement but more importantly we got EXACTLY WHAT WE WANTED!!!! The work was done so professionally and seamlessly that it was honestly a pleasure to have Alex and his crew working here! Professional, courteous, knowledgeable and the very least amount of disturbance which as we all know is literally impossible in any construction project!! Amazing company!! These guys definitely know how to do it right!!! I will definitely be recommending them to anyone I know who has a project to do!

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Company Response

Thank you for your business and the review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Castle Homes

Welcome to Castle Homes, we are proudly serving the area of Richmond Hill and look forward to working with you. Call us today for an appointment.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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