This was a great project and I'm so pleased with the final result. You have an incredible space that will surely be enjoyed!
Valerie
Cover Me Window Decor
Thanks so much! It's always important to fully understand both the product and the overall process. I'm glad you're enjoying your new shades!
-Valerie
Cover Me Window Decor
Thank you for the review! You're new home is lovely and I'm sure you'll continue to love your shades over the years.
-Valerie
Cover Me Window Decor
Black out curtain and blinds for bedrooms
Linelle you were so wonderful to work with! Thank you for connecting with me, I'm glad we found a great solution for you.
-Valerie
Cover Me Window Decor
Blinds for Living room, Office and Bathroom
Thank you so much Laurie! It was great fun working with you, and your shades look spectacular.
-Valerie
Cover Me Window Decor
Thank you! You were great to work with and I'm thrilled you love the end result.
-Valerie
Cover Me Window Decor
Hi Melisa, I appreciate the kind words! It was great working with you to determine your needs, style and colour choices for your home. I know you'll enjoy them greatly.
- Valerie
Cover Me Window Decor
High Pressure Sales, and product was the wrong colour
Hi Lisa,
I wish you had communicated directly with me instead of around me. Regardless, I'll address some of the notes. First and foremost I received an email from your husband after the shades were installed with the subject line "Love the Blinds". Followed up with the body of the email "Could not be more pleased! Love them! Can’t even really notice them up which was our big concern. You would think they came with the window. They are perfect. Dwayne did a great job and fast too. Thanks, Craig and Lisa." I should also add that you too wrote in a separate email "We are very happy with the blinds."
1. It's important to note that your husband set up the appointment with me on a weekday evening so that I could accommodate your schedule. As most people, I do enjoy working standard business hours but I did come to your home at 7 p.m. on a Monday night to work within your timing at your request.
2. Several styles were presented and discussed, which is why you chose two different styles in your home. The colour picked for your kitchen was chosen by you, and while you may have changed your mind about the colour (the colour Greige (grey/beige) was also written in your invoice pre-order), this is a custom product and therefore cannot be "exchanged" with no cost associated with it - which we discussed over email.
3. My prices are competitive, you did not pay full price but a discounted rate for shades that fitted your precise needs. As to be expected, custom shades are more than off-the-shelf-shades.
4. Again, to accommodate your work schedules, the installation occurred on a Sunday morning. I was not able to follow up right away as I had to attend my own wedding shower, however I did respond to both you and your husband's email the following day. You and your husband seemed to once share the same sentiment about the blinds. It is too bad you no longer feel the same way.
Best,
Valerie
I'm glad we found the perfect solution for your home! Top down bottom up shades work wonders for maintaining a view and also keeping privacy.
Valerie
Cover Me Window Decor
COVER ME Window Decor helps you find the desired look and function you need.
Whether it's blinds, shades, shutters or drapery, we’ll address your questions and find custom solutions that work for your home or office at your price point. We also specialize in hard to find Tilt & Turn window coverings.
Enjoy working with people who can transform your space and bring your ideas to life!
