Overall good cleaning of main ductwork, dryer vent with microbial application with a few minor issues due to a slight miscommunication on our expectations. The item related to some minor house cleaning after some dust and debris from the basement floor was noticed and not cleaned up by the technician. In our honest opinion the technician should have at least brought in a shop vac in case of any potential mess that can happen. This was quickly addressed and resolved. Miguel (Owner) additionally contacted me directly with what we were happy with and not happy with. This company has a great investment in their clients and it shows.
- Approximate cost of services:
- Company Response
We greatly appreciate your time and effort in posting a review of your overall experience with us. I do apologize for the technicians' oversight in not cleaning up after themselves properly. Rest assure that I have addressed this issue with them and we have taken steps to ensure that this does not happen again. We greatly appreciate your business, feedback and we hope we can continue to earn your trust and business in the future.