GTA Dump

Junk Removal
Vaughan ON L4L 9S3
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Reviews for GTA Dump

Average customer rating:
0 10 (4 reviews)

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Peter in Newmarket
Peter in Newmarket
1 review Newmarket, ON
0/10

Poor Ethics - No Follow Up No Invoice No Info

Stay away from GTA Dump. I was quoted $180.00 for the 14 yard feet bin, and $80.00/ton. Note that this is a US ton where 2000 pounds = 1 ton. I had to confirm this, since some other companies use the metric tonne. They took my credit card number, and security code over the phone and charged $500.00 for the deposit. This was already sketchy, since reputable companies don't do this anymore. They did not tell you up front how much the deposit was. Credit card statement shows the charges coming from another company (not GTA Dump), red flags already since it doesn't match the company name GTA Dump or their phone number on the website.

If you are desperate and must use GTA Dump, ask them if they measure the weight of the junk only or junk plus the bin. There is no measurement done when they pick up the bin, so you don't actually know how much weight they are charging for. They could easily fill up more junk in your bin and charge more, or if they need to make a profit, take the weight of the bin plus the junk. By the way, their bins are Orange, not lime green as shown on their website.

They dropped off the bin and picked it up on time, but that was it. No invoice was given, so I called back to see when they would be sending me the invoice. A woman called me back and took my email address and said the invoice will be ready in0 two week and will be sent to my email. They said they will also let me know if it is a refund if the weight is under $500. With that size bin, it was probably around 2 tons, so I was expecting the cost to be under $400 and get back about $100 form the deposit.

It's been 3 weeks and no invoice and no refund. Left several voice messages and no call backs. I basically loss about $100 and stressed out trying to reach out to GTA Dumps. Please avoid this company, as there are plenty of other dump bin services. The competitive prices blinded my judgement and should have just went with another company - Up front costs and known in advanced and paid in advanced. No surprises either and invoice goes straight to my email. No need to give credit card number or security code either.

Unacceptable business practices, ignoring customers, misleading communications, and not providing an invoice upon paying for the service leads me to rate this company very poorly. Please heed other's advice and get another dump bin service provider. GTA Dump is not to be trusted!

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Ashish in Mississauga
Ashish in Mississauga
1 review Mississauga, ON
0/10

Poor service, and a bunch of fraudsters

They promised to be at my house at 11am. They arrived at 6pm, after my hired help left.

They then picked up the bin the very next day when they promised me the bin for another week. Had to get them to return it.

Finally, they charged me a full $500 and claimed that I had a total of 7100 lbs of junk. The first bin was nearly empty (since it was delivered so late), and the second bin barely had 500lbs in it (see attached picture). They also promised multiple times to send me the invoice from the city dump, but after 4 months, I don't think this is coming.

STAY AWAY!

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Markham, ON
0/10

Waste Removal

They tell you the charge is $150 for a bin rental and then $85/tonne. That seems like a competitive rate. However, depending on the size of the bin they charge your CC $600-$800 as a "deposit" and then promise to credit you the difference once the weight is in. Unfortunately, it is very hard to even get an invoice from them and then no way to verify the weight once the charge goes though. Heed the earlier review and do not get these guys!

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON

First Review

0/10

Renovation Waste

This is the WORST company EVER! From ordering the bin, I was promised that it would be at my house between 9am and noon, it didn't come until almost 5pm! Then for removal, they came a day late. I had to HARASS the company daily for almost 2 weeks to get my invoice. Save yourself the headache and don't use them! I had a feeling in my gut that this company was going to be bad, but had already ordered the bin. Should have used junkit like I was going to in the first place.

2 of 2 people found this review helpful.
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