Loomba's Plumbing Heating & Drainage

Heating & Air Conditioning
8210 120A st Surrey BC V3W 3P4
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HomeStars  >  Heating & Air Conditioning in Surrey  >  Loomba's Plumbing Heating & Drainage
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90%

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Reviews for Loomba's Plumbing Heating & Drainage

Average customer rating:
10 10 (6 reviews)

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Arjun in Surrey
Arjun in Surrey
1 review Surrey, BC
10/10

Hot Water tank Replacement

Very Impressed with this company !!!
They came as promised on a Sunday , committed and went above and beyond to help me, with no extra charge for a Hotwater tank Replacement on a long weekend.

Strongly suggest trying them for yourself as other reviews do not do them any justice ,and ask for Sam

I reached out to some “professional” companies early this weekend (Friday)because my Hotwatertank wasn’t working , and no one would send someone out till Tuesday or wanted almost $2000 for a Hot Water tank

After giving up on Sunday morning, I saw Loomba’s Facebook ad and thought I’d try them.I called and talked to Sam and he guided me over the phone to shut the water off until he could arrange something and would call me back with in 15 mins.While waiting I searched my options online and I saw they had questionable reviews on yelp and yellowpages. Though Sam called me back within 5 mins he said he could come by within the hour, that day. A Sunday. I was concerned and mentioned what I read online and wasn’t comfortable. He mentioned how customer satisfaction was his top priority and to show how mis informed and wrong those reviews were he was happy to come out as promised , at NO CHARGE, and would give all his recommend options at NO obligation . Of course being desperate I thought I’d try them out. Sam told me that the tank leaked (which we knew from all the water in our basement) and needed to be replaced; He quoted me much less than other guys and said he could do it right away. He got the tank and replaced it in about an hour.

The part that set him apart and convinced me they need this review was that he , took it upon himself to vacuum out as much water as he could while the tank was draining or being tested !He was amazing . He saved our carpet.He wasn’t in a rush to leave. He made sure we liked the install and were happy with the carpet. There were no additional charges or surprise fees. I was so impressed at his patience, dedication and skill! Will always use them and recommend them to everyone!

5 out of 5 Stars!

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Company Response

Hey Arjun, Thank your for leaving us a review! We are happy to hear you are satisfied with our service! Thank you for choosing , and trusting us to take care of your emergency tank replacement. For all your Plumbing, Heating and Cooling needs we got you covered ! Give us a call and we will be happy to help in the future.

Meenu Sangha in Surrey
Meenu Sangha in Surrey
1 review Surrey, BC
10/10

Waterleak/ Min Flood

They are the best! Sam is young , but one of the nicest guys I have ever met! Quick + Affordable ! The only company that actually came out on time , and didn’t hesitate to work!

I started out yesterday morning with a mini flood and water all over my laundry room room floor

I called many companies ranging from prices that ranged from $0 to $200 (just to to come out!?) ,some of which wanted pre payment ;even after agreeing no one gave me a specific time or even confirmed if they could send someone!

Loomba’s has their own fee but assured me they would be on time and would only charge if they could locate the issue. That they did , find and fix!

What impressed me the most was
1)On time! They came as they said they would and valued my time!
2)that after cutting and fixing the pipe leak he put in effort to clean up the water !
***3)Later that day I was still paranoid and thought there was still water leaking so I had requested the tech to come back . I cleaned up and realized there was no leak again. I called them back to cancel , but Sam said he was already on his way and wouldn’t mind checking it out again. He thoroughly checked it all and showed me it was perfectly fine; I insisted to pay him for coming out , but he refused and told me that his customer relation and satisfaction is his top priority “sometimes situations like this stress people out and it shouldn’t cost you for a little reassurance”

Best guys, best ethics, best company ; 5 stars!

Approximate cost of services:
$200.00
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Company Response

Hey Meenu! We are glad to hear you are satisfied with our services! Customer satisfaction is top priority and we take pride in what we do; Thank you for taking time out and leaving a review . We will be happy to help again!

Mak Dosanjh in Surrey
Mak Dosanjh in Surrey
1 review Surrey, BC
10/10

Emergency heat fix

Loomba's Technician came out for a emergency at our rental property. The heat was not working, he found the problem quickly and had everything to fix it and running within a couple of hours. I found Loombas on facebook, after two other companies never showed up or responded to my calls. I will definitely recommend and use them again!

Approximate cost of services:
$400.00
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Company Response

We apologize, about the delay in response!; Thank you for taking time out to leave us a review.

Our techs are fully trained to diagnose and address just about any issue ! We value everyone's time and understand the relationship between tenant and landlord can be a fragile one ! We take pride in what we do and customer satisfaction is always our top priority; We will be happy to help again, anytime!

Private User
Private User
1 review Surrey, BC
10/10

Furnace

My husband and I moved in to a new home and within the first month we had so many troubles with our furnace, we looked up a few companies but were not sure . After asking a few friends I got reccomended loombas company and I was very satisfied by how the manager of the company explained my options , since my husband was busy with work the manager Sam did such a wonderful job and took care of everything he even went a got us a new furnace and delivered it and installed it ! I couldn't be happier I will definitely recommend sam and his company to all

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Company Response

Thank you for trusting and choosing Loomba's Plumbing Heating Cooling and Drainage! We are happy to hear you were satisfied with your upgrade; We strive for prefection and offer the best rates possible with our utmost honesty to satisfy all our customers. Specializing in all furnace heating and HVAC solutions call us any time, and we are happy to help and we appreciate your feedback :)
Thank you from,
Loomba's Team

Private User
Private User
1 review Surrey, BC
10/10

Water leak

Loombas came quickly and fixed roof leak . Other guys says I have to change all pipes and can't fix. Sam gave us free estimate and fixed leak properly. They did very good job

Approximate cost of services:
$200.00
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Company Response

Thank you for choosing Loomba's Plumbing Heating Cooling and Drainage! We are a happy to see you are satisfied with our services .We strive for prefection and offer the best rates possible with our utmost honesty to satisfy all our customers. With water leaks and potential damages , time is of great value and we are only a phone call away ! call us any time, and we are happy to help
Loomba's Team

Rae in Surrey
Rae in Surrey
1 review Surrey, BC

First Review

10/10

Furnace

Loomba's Plumbing Heating & Drainage
778 889 4606
8210 120A st
Surrey
BC
V3W 3P4
CANADA

Sam came out for an emergency for our furnace that was down for days he came within the hour we called and fixed our issue in half hour! Professional, reliable and they definitely know what there doing . Would definitely recommend their service

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Company Response

Thank you for your feedback Rae. We are happy to see you are satisfied with our Heating and Cooling services. We believe in providing quick and professional services for all of our customers. We are here for all your plumbing,heating and cooling needs. Thank you for making us your first choice, call us anytime , we will be happy to help !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Loomba's Plumbing Heating & Drainage

Proud to be serving lower mainland for over 25 years! call us for any Plumbing, Heating, Drainage and A/ C services ;fully licensed , insured and bonded
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