I used the internet to find garage repair service companies. Having written (email) and called two other repair service companies without a response, the third attempt was to call Capital Garage Door. At first, after 5 rings I hung up but a minute later a technician called me back. I explained the problem (broken line or spring) and he stated he could see me in a couple of hours. Not only was the garage door repaired in a half hour by replacing both rusted plates and lines but he explained exactly what caused the problem and detailed the repair done. I am very happy with the service provided and would not hesitate to recommend Capital Garage Door to anyone who may need this service.