Lake Simcoe Heating & Air Conditioning

Heating & Air Conditioning
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HomeStars  >  Heating & Air Conditioning in Barrie  >  Lake Simcoe Heating & Air Conditioning
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97%

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Reviews by rating (past 12 months)

Reviews for Lake Simcoe Heating & Air Conditioning

Average customer rating:
9.9 10 (31 reviews)

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Yasmin in Burlington
Yasmin in Burlington
2 reviews Barrie, ON
10/10

Replacing Air conditioner

Thank you Glenn and team for a wonderful and prompt service.
Thank you also for your advise on the type of unit I should get without emptying my bank account.
We were very impressed with the professionalism both at your office and service level. Very friendly staff.
Wayne and his partner ( sorry sir, I did not take your name) were very friendly and clean in their work.
I would definitely recommend Lake Simco heating and air conditioning to everyone I know
Keep up the good work

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Company Response

Thanks so much for taking the time to write this review Yasmin we appreciate your business and look forward to working together again in the future

Cheers
Glenn

Jerry Goodeill in Barrie
Jerry Goodeill in Barrie
1 review Barrie, ON
10/10

Installation of a new furnace

In mid-February my furnace stopped working. I phoned Lake Simcoe Heating & Air Conditioning early in the morning. The office staff was most helpful. Within hours an appointment was booked and I was told the installers would arrive at 8:00 a.m. the next day. The installers were on time, removed the old furnace, installed a new furnace cleaned, cleaned up and disposed of all the old materials and were on their way by 3:00 p.m. Their work was excellent & their attention to detail was greatly appreciated. Glenn W. has a great group of employees and I would recommend Lake Simcoe Heating & Air Conditioning when considering purchasing a new furnace. Thanks again Glenn.

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Company Response

Hi Jerry

We appreciate you taking the time to write this review, we are pleased you were happy with the services our company provided you. We look forward to helping you with any needs in the future you may have. Just call and we will be there for you

Yours truly,
Glenn Welch
President

Randy in Mississauga
Randy in Mississauga
1 review Barrie, ON
10/10

Furnace, residential

To All,

While this review is a few months past the installation date it comes with with my testimony that not only was the installation a very positive experience but I have not had any problems since. Hence, I am compelled to follow up and write this review. I am motivated by the exceptional level of service I received from the first phone call, the installation and trouble free experience ever since. I look after a family member who was in desperate need of a new furnace in the fall with the cold weather rapidly approaching. The staff from Lake Simcoe Heating & Air Conditioning were very helpful, professional, responsive and provided me with a very competitive price. They did not make me feel like they were taking advantage of the situation, rather quite the opposite. They made me feel there were there to help, provided me with options with no pressure or pushy sales to buy. I was very grateful and would use them again without hesitation as well as recommend them to family and friends. In closing I would like to express my sincere gratitude for the people at Lake Simcoe Heating & Air Conditioning for all their help.

Sincere Thanks

Randy

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Company Response

Hi Randy

We appreciate the time you took to write this review and apologize for the time it took to have it published by homestars I'm not sure why they made it so difficult to do.
In any event we at Lake Simcoe Heating & Air conditioning strive to be number 1 in the work we do it's not always easy to do as each installation or service call is site specific and different every time. We do however try to make sure we have done everything possible to make sure all of our customer's experiences are positive and to their satisfaction

We look forward to a continued relationship in the future

Yours truly
Glenn Welch
President

Private User
Private User
1 review Innisfil, ON
10/10

Replacement Furnace

After having my previous furnace red-tagged, which would have resulted in having my gas shut off in 45 days, I found myself in need of a replacement furnace....fast. I got a few quotes on the job and chose Lake Simcoe H&AC to do the job. I received their detailed quote very quickly and arranged to have the installation done the next week. The very polite techs arrived right at the agreed time, (not always the case with contractors), and completed the installation in less than a day. It was an extra difficult installation due to my furnace being in a below-ground crawl space but I was totally happy with how everything turned. Buying a new furnace is not exactly a fun or exciting undertaking, but Lake Simcoe H&AC made it easy. Thanks guys.

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Company Response

Hi Deb,

I appreciate your response and I am glad we were able to work together on this project. Part of our company standards are to make sure the old saying "The Customer Comes First" is relayed to our customers from our office staff to our field technicians. Without satisfied customers we are not doing our job the best we can.

Thanks again for supporting "Local"

Regards
Glenn Welch, President

aaa in Barrie
aaa in Barrie
1 review Hawkestone, ON
10/10

new furnace and a/c

we called glenn after other companies that were not much help. we had a small space in which to put a furnace.
glenn took the extra time to help solve the problem.
he and all his crew were great, wayne, scott for install and laura and tracie in the office.
we would not hesitate to call them again.

a&p

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Company Response

Hi Andy,

Thanks for your feedback and patience during this process. Your installation was not standard and I felt it was necessary to take the extra time to make sure things would work out and you would be satisfied with our service in the end. The outcome was positive and we are happy we had the opportunity to be your contractor of choice.

Yours truly
Glenn

Private User
Private User
1 review Barrie, ON
10/10

Tankless Water Heater install

Lake Simcoe Heating & Air Conditioning
705-727-7770
Barrie
ON
L4N 8W8
CANADA

My wife and I are renovating our basement and were recommended to switch to a tankless water heater to save space. We had an initial quote from another company recommending to replace the gas line to accommodate the new water heater and to re do the venting. Needless to say the quote was much more than expected. Looking for another quote I found Lake Simcoe and Heating in Homestars. I liked that they were local and when I contacted Glenn the manager, he rescheduled his afternoon to meet me last minute. His company provided a contract for a rental of a new tankless water heater that would not require replacing the gas line and that would also take care of the installation cost. manage the cancellation of our Reliance contract on our behalf. There were no pressure tactics and Glenn had provided all information required for us to decide on renting. During the installation his team were professional and upon completion of the job did a great job on clean up. We have had his team in recently to relocate our BBQ line and the same level of professionalism was provided. Thanks to Glenn and Bob for the great support provided!

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Company Response

Hi Rico

We appreciate the time you took to write this review. part of what we do is to try and put the customer first and maintain this thought from the beginning until the end of the entire process.

We appreciate the opportunity we had to provide our services and look forward to working together again sometime in the future

Cheers
Glenn

Private User
Private User
1 review Barrie, ON
10/10

Air conditioner and Hot water tank installation

Lake Simcoe Heating & Air Conditioning
705-727-7770
Barrie
ON
L4N 8W8
CANADA

Glenn has been wonderful. The communication and attention, second to none. He arranged for a quick installation and even lent us portable units to get us through the weekend. Competitive prices coupled with excellent customer service. You can't go wrong with Lake Simcoe Heating & Air Conditioning. Highly recommended!

1 of 1 people found this review helpful.
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Company Response

Gary

We are pleased you chose to work with Lake Simcoe Heating & Air Conditioning Ltd., we will go that extra mile for any and all of our customers. We look forward to the continued support in the future, we are here for you we are just a phone call away.

Regards
Glenn Welch

Stuart
Stuart
2 reviews Innisfil, ON
10/10

Water Tank Installation

I contacted Lake Simcoe Heating and Air Conditioning for a quote to relocate my hot water tank to open up the floor plan when I came to finishing the basement. They gave me a rough cost to move the existing one ($500-$600 from what I recall), and asked details on my current water tank as it may be eligible for replacement. It turns out it was, and if I rented the new tank through Lake Simcoe Heating and Air conditioning there would be no charge to install the tank where I requested. The monthly fee was slightly higher ($1 or $2), but it was well worth it. They also returned the old tank and completed all paperwork.

I highly recommend Lake Simcoe Heating and Air Conditioning for any HVAC or Hot water tank needs

1 of 1 people found this review helpful.
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Company Response

Thanks Stuart for your review we appreciate it, we can offer all new customers the same deal, usually a free installation at no charge just sign up for the rental program And remember we offer a $50 dollar referral fee for any new clients you can bring us

thanks
Glenn

Elna in Angus
Elna in Angus
1 review Angus, ON
10/10

Air Conditioner, furnace and water heater installation

I decided to call a local company after the representative from a national company did not show up for their appointment and I am glad I did.
Bob had a very detailed quote to me within a day. The installation was done quickly and efficiently and thanks to Laura the paperwork was a breeze.
Great service and highly recommended

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Company Response

Good Afternoon Elna

I am happy to hear your experience with our company was a positive one. IT is important to us that each and every customer is happy with our services And if for any reason they are not we will do what it takes to correct the issue. Thank you for your business and I look forward to working with you in the future.

Yours truly,

Glenn Welch

Matt from Barrie  in Barrie
Matt from Barrie in Barrie
1 review Barrie, ON
10/10

Air Conditioning Instaltaion

These guys were great to deal with and had a very quick turnaround. They came to see my property to do a walk through and didn't try to up sell me or pressure me into anything I didn't want. Very professional and efficient. 6 days after receiving my very reasonable quote I was sitting in my cold house!

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Company Response

Hi Matt

Thanks for taking the time to write this review it is very helpful for us to monitor our end results and make improvements when needed. I personally want to thank you for your business and look forward to workkng again with you in the future.

Yours truly
Glenn Welch

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Lake Simcoe Heating & Air Conditioning

What Can I Expect As A Lake Simcoe Heating & Air Conditioning Customer? Fast, friendly service, 7 days a week! We are open Monday through Friday, 8am to 5pm. We also have 24-hour emergency service. We are proud to service Barrie and the surrounding areas including: Innisfil, Oro, Orillia, Wasaga ...
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