I want to be clear first. The tech who came to my home was great, very polite, did a good job, clean and meticulous with his work. Where my challenge was is the price. I called because the spring in my garage door went , when they showed up (the next morning) they confirmed this and advised the cost would be 650.00, i have never replaced this before and was shocked, i asked if they could do a bit better and they did, to 550.00. He was there and my door was broke so i said go ahead and fix it. Where i went wrong is not shopping around, it came up later that day at work when i spoke of it only to learn others paid much less, i was curious so i called 8 other reputable door repair companies and received prices from 342.00 - 389.00 all in for the repair with same warranty. I contracted the work, they did the work, i owe the money. Can't complain about being stupid (me) BUT..... they did say the door industry is not regulated and everyone charges different amounts, but when i called a sample of eight companies and all were within 50 bucks of each other then that suggests some form of regulation if for no other reason then to maintain or capture market share. So if you are going to call this company (who did a good job) call around first and get some quotes if they match it fine if not you won't be out the extra 175.00 bucks like me.
- Approximate cost of services:
- $577.00