Canadian Heating And Air Conditioning Inc

Gas Line Installation
Burlington ON
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Gas Line Installation
Canadian Heating And Air Conditioning Inc
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97%

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Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for Canadian Heating And Air Conditioning Inc

Average customer rating:
9.8 10 (130 reviews)

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Private User
Private User
1 review St. Catharines, ON
10/10

New AC during a heatwave

During the hottest July on record in 80 years our AC died. Renee came right away and managed to get the installation arranged in two days. Everyone was extremely professional. We highly recommend this company.

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Company Response

Thank you for your feedback and support. We have all been working under different conditions and know that we need to support each other now. Napoleon AC's are 100% Canadian product.

Private User
Private User
Private User reviews Toronto, ON
10/10

Air Conditioner

Fantastic service, including a post installation inspection.
I had met with 6 HVAC companies and was impressed by the professionalism of this company and their product knowledge.

1 of 1 people found this review helpful.
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Company Response

Thank you for your kind feedback. We pride ourselves on our work. Your support of the 100% Canadian company is
greatly appreciated.

darren.keyes in Oakville
darren.keyes in Oakville
1 review Oakville, ON
0/10

Worst service company we have ever dealt with

Purchased our A/C in 2018 from them after meeting with Rene who preached the strength of the "full" parts and labour warranty.

The unit was installed at the end of August and barely used that summer. In May 2019 the unit was malfunctioning, cycling on and off and not cooling. Rene sent a technician who determined it was out of refrigerant and refilled it, but did not find or fix a leak.

May 2020 comes around and same issue. This time they finally admit there is a slow leak. They want us to pay $100 service fee, $300 ink diagnostic test fee, and $400 to refill the refrigerant, even though it is under "full parts and labour warranty".

We have been calling Rene repeatedly for weeks and he just keeps telling us someone will call us to discuss, but no one calls us. He doesn't even return our calls, he just texts us. Today we called him from our home phone and he returned the call not knowing it was us. He told us again that someone would contact us and hung up on us before we could discuss further.

We paid them $4,000 to supply and install a fully functional A/C unit and they did not live up to their end of the bargain and now won't take responsibility and back up their work. They hold our warranty and are doing nothing to help us resolve the situation. They only care about money and have treated us horribly.

We have written Trane, the maker of our unit to express our disgust in how poorly they have treated us, and will be filing complaints with the Ministry of Government and Consumer Affairs, The Better Business Bureau of Ontario, The Ontario Government, Consumer Protection Ontario, Consumers' Association of Canada, and the Public Interest Advocacy Centre.

If you have been treated similarly by this company we urge you to contact these same organizations.

0 of 1 people found this review helpful.
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Jen in Burlington
Jen in Burlington
1 review Burlington, ON
10/10

New Air Conditioner

Air conditioner broke on the hottest night, called Canadian Heating and Air immediately, 24 hour service, showed up the next morning, replaced it within a week, amazing service, thank you!

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Company Response

Our AC's are made in Barrie Ontario, so you are truly helping your neighbours.

Private User
Private User
1 review Hamilton, ON
10/10

A.C. Installation

Fast efficient installation, the installers recognized the problems from the initial visit. worked out a solution, and installed the A.C. in less that ideal surroundings a few days later. The bottom line was, I pressed the button, and got cold air. In short they did their job.

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Company Response

100% Canadian, 100% Cool - Glad you are content with your 100% Canadian air conditioner.

Sarath in Toronto
Sarath in Toronto
1 review Toronto, ON
10/10

Installation of new air conditioner

I am very satisfied with Rene, who from ths outset was very professional and friendly. Evan & Josh who carried out the installation were thorough and I have no hesitation in recommending your company to carry out similar work. Thank you.

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Company Response

Thank you Sarath for taking the time to provide your feedback. We have a team approach and I look forward to sharing this with everyone. THANKS.

Kathy in Hamilton
Kathy in Hamilton
3 reviews Hamilton, ON
10/10

Relocation of air conditioner

Hans and his assistant showed up after their long work day to move our air conditioner. They stayed until 9 pm doing the job. I will only call on them for any future service. Thank you so much!

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Company Response

We strive to meet the needs of the community and know we all need to support each other right now. We look forward to working together in the future.

robvlund in Mississauga
robvlund in Mississauga
1 review Burlington, ON
10/10

Great service

They installed a cooling unit at a reasonable price, and provided great service. They even provided a temporary fix to our old unit at no additional cost.

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Company Response

We are happy to ensure the comfort of our customers and work together as a team. Thank you for your feedback and support

Dave from Burlington
Dave from Burlington
4 reviews Burlington, ON
10/10

New Napoleon AC Unit

They were professional, clean and reliable. Will be a repeat customer for a new furnace soon and will definitely use them on our next home as well. Great to support Napolean , a Canadian company with 10 year warranty!

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Company Response

Yes Napoleon is from Barrie Ontario so you are truly supporting Canadian communities when you use Napoleon. We look forward to seeing you in the future.

Private User
Private User
Private User reviews Brampton, ON
10/10

New Air Conditioner

It was a very quick turnaround from the initial consultation at the house to they day it was installed. The work was all done in an afternoon and the spaces were left clean. I appreciated that they came back a few days later to ensure everything was running correctly and to register the parts online.

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Company Response

Thank you for your support and feedback. We pride ourselves on our service standards and are pleased to hear your comments.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Heating And Air Conditioning Inc

**SPECIAL** FOR THE MONTH OF NOVEMBER VETERANS RECEIVE A ADDITIONAL 5% OFF SERVICE FOR A TOTAL OF 10% DISCOUNT **

As a locally owned and operated heating and cooling company in Burlington, at Canadian Heating & Air Conditioning customer service is our first priority. Whether you need your furnace replaced or air conditioning repaired, our knowledgeable team is able to meet your needs. We specialize in furnace repair and air conditioner repairs in the Burlington , Oakville and Hamilton area. Feel free to call Canadian Heating and Air Conditioning for a free quote when you decide to replace your furnace , A/C or hot water tank.

Canadian Heating and Air Conditioning Inc seeks to maintain our solid reputation among residential clients for reliable service 24 hours a day 7 days a week. For more information about our services or to receive your free estimate, contact us today! www.canadianheatingandair.ca

Furnace repair No heat Burlington Furnace Oakville Furnace Hamilton Furnace Repair all models Napoleon,Goodman,Lennox,Carrier and many others

CATEGORIES
Gas Line Installation and Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Indoor Air Quality products and Hot water tanks.
SERVICES
Installation of Furnaces, Air Conditioners, Indoor Air Quality products and Hot water tanks. Repairs/Service to all makes and models of furnaces and air conditioners.
BRANDS
We are a Napoleon Dealer offering the best furnace in the market. We do however service and repair all makes and models.
SPECIALITIES
Napoleon Dealer. 100% Canadian made furnaces number 1 in the industry.
WEBSITE
http://www.canadianheatingandair.ca/
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Credit Card or Debit
LICENSES
G2,G1, Gas licenses 313D Air-Conditioning mechanics
MEMBERSHIPS
Furnace and Air Conditioner Memberships available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 YEARS Parts and labor
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.