Hit and miss depending on the cleaning team..... different cleaning staff on a weekly basis.... Paying top end and sometimes get trainees... Sometimes a great clean and sometimes a good dusting.
- Company Response
Hello Kathy. I'm so sorry to learn you've not been consistently happy with the service you've received from us. We are committed to always maintaining our standards, and I'm sad to learn your services didn't reflect that. If you'd like to contact our office, I'd be happy to personally address any concerns you have had. You did mention having 'trainees' in your home... Yes, we do have trainees in our clients' homes at times. I'd like to assure you that when a trainee is sent to a home, they are working as an extra person (team of 3), while you would only be billed for 2 cleaners. Again, please contact me directly if you'd like to address your concerns at email@example.com Regards, Sherry (owner, Three Little Birds)