HomeStars  >  Plumbing in Vaughan  >  MT DRAINS & PLUMBING
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Reviews for MT DRAINS & PLUMBING

Average customer rating:
10 10 (36 reviews)

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Massimo
1 review King City, ON
10/10

Found Eddie on trusted pros. Punctual, efficient and reasonable. Have and will recommend him. No short cuts.

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Company Response

Hi Massimo!
We're so glad you came across our company! It's always nice to hear our web presence is connecting us to new and deserving customers. We believe in maintaining a strong awareness of our procedures within our customers, and provide them with the most professional and reliable services available. Thank you ever so kindly for your recommendations, and we hope you have a magnificent day.
With kind regards,
Team MT

beatguldimann
1 review King City, ON
10/10

Eddie was great to deal with. He is very professional and scheduling was easy. Great job all around!

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Company Response

Hi there!
Thank you so much for your kind words! We value Eddie as a member of our team, as he implements our values of professionalism and punctuality into all tasks. We hope we could provide you with the quick and simple plumbing experience you deserve, and would love to hear from you should you experience any issues in the future. Have an amazing day!
Kindest regards,
Team MT

Open A.
2 reviews Richmond Hill, ON
10/10

We had Leaks in basement and drains backing up. Pavel from MT Drains came immediately to fix the problem. They ran diagnostics and determined cause of problem and worked weekends to replace the main sewer line and weeping tiles.
Pavel was very accommodating and made sure our business was not interrupted.
Thank you for all your excellent work!

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Company Response

Hello there!
Leaks and back-ups are always so inconvenient, yet never a problem for our team to fix! We're so glad to hear Pavel could provide you with efficient, high-quality work and repairs. We understand how important it is for a business such as your to continue, and are willing to work tirelessly until the issue is resolved. As our loyal customer, we want to make the experience as comfortable and convenient for you as possible, and we're overjoyed to hear that your time with us proved to be just that. Have a marvelous day!
Sincerely,
Team MT

inara1711
1 review Barrie, ON
10/10

Very professional team, really quick job and very nice as a person.
Now I can suggest them to my friends for any kind of plumbing work.

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Company Response

Hi Inara!
Thank you so much for taking the time to write these kind words! At MT, we strive to provide our customers with a professional, efficient, comfortable plumbing experience, and we do it with a smile on our faces! :) Thank you for spreading the word, and we hope to provide you with our services again, should you ever wish to improve, repair, or maintain your home plumbing system in the future! Have the most pleasant day!
With warm regards,
Team MT

Private User
1 review Toronto, ON
10/10

I first called MT Drains and Plumbing because water was backing up out of a drain in my basement when we ran the washing machine.

It turned out that tree roots had invaded just about all of my sanitary drainage and storm drainage, and some of the old ceramic tile pipe from the 1950s had collapsed.

Andrew, Pavel, and Eddie worked really hard to replace the sanitary drainage inside and outside the house. They got all the permits and clearances from the City and arranged the inspections.

Thank you MT Drains and Plumbing.

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Company Response

Hi there!
At MT Drains and Plumbing, we definitely understand how confusing and aggravating it can be when water backs up as you try to use it for essential processes, such as running the washing machine! As a company, we will never proceed with a job that deals with separate property without receiving direct permission and permits from the city. We believe in providing you with the most comfortable experience possible. Therefore, we take care of any sort of arrangements, scheduling, or required clearances and ensure that your issues are resolved with no unnecessary interruptions, and with utmost efficiency, convenience, professionalism, and friendliness. Thank you so much for choosing us, and have a marvelous day!
Sincerely,
Team MT

Phil
1 review Toronto, ON
10/10

The MT Drains team is great. We did a full gut to our house. They went above and beyond the duty. Even when they were not expected on site Eddie and Pavel would come to see how the job was progressing and see how the other trades were making out. They were excellent in communicating with all the trades. If you're a General Contractor reading this. Hire MT! We had several trades in our house and all of them loved Eddie's professionalism and asked for his number. As you know with a reno anything can happen especially in the winter!! One day we had a frozen pipe nothing to do with MT however Eddie and Pavel were there immediately and we found the problem came from another issue. They discussed with our contractor what needed to be done so we can avoid any problems in the future.

1 of 1 people found this review helpful.
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Company Response

Hi Phil!
We can't thank you enough for your continued trust in us with all your plumbing needs! When working on such large projects as yours, we make sure to check in on our progress and keep things on track towards completion to the best of our ability. We work to solve frustrating issues such as frozen pipes, and provide our customers with simple solutions to such problems, so as to ensure they're spending as little money as possible! We work together and collaborate with other trades and contractors to maintain strong communication among those who are working for our customers, to avoid any sort of confusion or misunderstanding. We will make sure to pass on your kind words to Eddie, Pavel, and the rest of the team, and congratulate them for a job well done, as confirmed by yourself, a valued customer! Thank you so kindly for your recommendations, and encourage you to contact us without hesitation to take care of all your plumbing needs. Have a spectacular day!
With regards,
Team MT

Ayelet T.
1 review Barrie, ON
10/10

Very professional, clean,
It was great working with you,you did your work fast and clean, and unlike others understood the situation of little kids in this house. He did it as,quite as possible and fast. The site was clean during work and after finished. I know for sure I will use only you for all my plumbing needs and will highly recommend you to my friends. Thank you very much.

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Company Response

Hi Inessa!
It was such a pleasure to receive your review! As our team members are homeowners and have families as well, we understand the importance of maintaining a clean, minimally noisy, safe, and comfortable environment for children. We're glad to hear that you enjoyed your experience with us, and are glad we could provide you with top-quality service with minimal disturbance to your life at home. Us working within your home shouldn't disturb your day-to-day life - it should only ultimately improve it! We are so proud to be your plumbing company of choice, and thank you greatly for your endorsement. Have a tremendous day!
Sincerely,
Team MT

Alison in Toronto
1 review Toronto, ON
10/10

We bought an older house and one of the issues - a rocky toilet with a faint sewer smell - was one of our concerns. MT Drains & Plumbing not only responded quickly, but showed up right on time, explained my options, did the work quickly and cleanly, and gave a fair price. They answered some of my other plumbing questions as well, gave me a fair quote, and are coming back to do more work. Great guys who we will use again in the future. Highly recommend!!!

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Company Response

Hi Alison!
Thank you so much for this amazing comment!! Older houses do tend to have outdated plumbing systems in need of a facelift, and we're so glad we were the ones to get the job done for you! We are always open to responding to any and all questions or concerns you could have about our work and/or your plumbing system in general, and will always make you fully aware of the issues occurring within your plumbing and the steps we plan to take to eliminate said problems. As a company, MT believes in quick processes, excellent quality, and fair, generous pricing for our customers, and we're overjoyed to have shared our values with you. Have a magnificent day!
Thank you again,
Team MT

Dmitry from Woodbridge
2 reviews Toronto, ON
10/10

I had a problem in my bathroom, constantly leaking shower faucet. Called MT Drains & Plumbing, was advised that the problem is in the cartridge that has to be replaced. I got the quote over the phone, agreed on the price. Pavel came on time as he advised. Fixed the problem in no time, provide couple advises. I will highly recommend that company to friends and family. The job was done quickly and really clean.

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Company Response

Hello Dmitry!
We take pride in Pavel as a member of our team, and are so glad he was able to give you a solution and a quote for your leaky faucet immediately when you called! As a plumbing company, leaks are a common occurrence, and we take steps to ensure that they will never happen again once you've received a visit from MT Drains and Plumbing! We stand behind our mission to provide our customers with a punctual, resourceful, clean, and efficient experience with us, and are overjoyed to have done work for you! Thank you immensely for your recommendation. We're proud to be your plumbing company of choice, and hope you have a wonderful day.
With warmest regards,
Team MT

Shannon in Toronto
1 review Toronto, ON
10/10

The team at MT Drains and Plumbing were a dream to with with. Having just bought a new home, I was discouraged to find out home much plumbing work needed to be done. We called Edi for a quote. He not only provided us with a reasonable rate (given the extensive with to be done), but went above and beyond to make sure we were happy with the work his crew provided (even calling me after the with was done to make sure everything was left clean enough!). The work was completed in the amount of time they had quoted and came in exactly on budget. The team who was here was very courteous and thoughtful which was very much appreciated as I was home with my infant son for much of it. I would highly recommend them!

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Company Response

Hi Shannon!
We were so sorry to hear that your new home exhibited a poor plumbing job, but were ecstatic to come and upgrade your system for you! We know how much of an inconvenience it can be to discover that your plumbing is sub-par, and having to hire a company to improve it for often extremely unfair prices. It's incredibly rewarding to hear that the work Eddie and the rest of the team provided for you proved to be efficient, affordable, and well-functioning. We believe that our customers should not have to clean up for us, and will not deem a project complete until you are satisfied with the level of cleanliness in the area in which we worked. We are incredibly pleased to hear we proved to be of minimal disturbance to your son and yourself, and hope you both have a magnificent day! Thank you so kindly for your recommendation.
With kind regards,
Team MT

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about MT DRAINS & PLUMBING

All underground and above ground plumbing repairs and installations

=====FREE ESTIMATES=====

MT DRAINS & PLUMBING experts at your service! With years of experience, our licensed plumbers provide exceptional services to both residential and commericial properties. Our technicians exceed all expectations at very reasonable and affordable prices.

===========CITY OF TORONTO REBATE PROGRAM==========

We offer wide range of plumbing, drains and waterproofing services:

- Drain Snaking and Inspection, DVD Recording Upon Request
- Drain Repairs
- Drain Cleaning
- Plumbing Repairs
- New Plumbing and Drain Installations
- Rough-ins
- Trenchless Technology
- New Water Supply Line Installation - Trenchless Method
- Purifying Systems Reverse Osmosis
- Back Water Valve Installation
- Sump Pump Installation
- Waterproofing
- Wet Leaky Basement Repair
- Window well instalation & repair
- Window well drains
- Weeping tile pipe replacement
- Foundation repair
- Crack repair

REBATE FOR BACK WATER VALVE AND SUMP PUMP INSTALLATIONS UP TO $3200

CATEGORIES
Plumbing, Waterproofing, and Drain Services
PRODUCTS
Commercial Plumbing Projects, Custom Homes Plumbing Rough-in, Residential Plumbing Rough-in, Basement Reno Plumbing Rough-in, Dry Basements with no water,
SERVICES
- Drain Snaking and Inspection, DVD Recording Upon Request - Drain Repairs - Drain Cleaning - Plumbing Repairs - New Plumbing and Drain Instalations - Rough-ins - Trenchless Technology - New Water Supply Line Installation - Trenchles Method - Purifying Systems Reverse Osmosis - Back Water Valve Installation - Sump Pump Installation - Waterproofing - Wet Leaky Basement Repair - Window well instalation & repair - Window well drains - Weeping tile pipe replacement - Foundation repair - Crack repair
BRANDS
Reverse Osmosis, American Standard, Moen, Delta, Mansfield, Ridgid, Dewalt, Milwaukee, Rinai, Liberty, TOTO,
WEBSITE
http://mtdrain.com
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
22
PAYMENT METHOD
Cheque, Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.