The MT Drains team is great. We did a full gut to our house. They went above and beyond the duty. Even when they were not expected on site Eddie and Pavel would come to see how the job was progressing and see how the other trades were making out. They were excellent in communicating with all the trades. If you're a General Contractor reading this. Hire MT! We had several trades in our house and all of them loved Eddie's professionalism and asked for his number. As you know with a reno anything can happen especially in the winter!! One day we had a frozen pipe nothing to do with MT however Eddie and Pavel were there immediately and we found the problem came from another issue. They discussed with our contractor what needed to be done so we can avoid any problems in the future.
- Company Response
We can't thank you enough for your continued trust in us with all your plumbing needs! When working on such large projects as yours, we make sure to check in on our progress and keep things on track towards completion to the best of our ability. We work to solve frustrating issues such as frozen pipes, and provide our customers with simple solutions to such problems, so as to ensure they're spending as little money as possible! We work together and collaborate with other trades and contractors to maintain strong communication among those who are working for our customers, to avoid any sort of confusion or misunderstanding. We will make sure to pass on your kind words to Eddie, Pavel, and the rest of the team, and congratulate them for a job well done, as confirmed by yourself, a valued customer! Thank you so kindly for your recommendations, and encourage you to contact us without hesitation to take care of all your plumbing needs. Have a spectacular day!