HomeStars  >  Plumbing in Vaughan  >  MT DRAINS & PLUMBING
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Reviews for MT DRAINS & PLUMBING

Average customer rating:
10 10 (30 reviews)

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v_polishko
1 review Toronto, ON
10/10

I phoned MT Drains & Plumbing to get a quote on full house rough-in and finishing. Eddie showed up the next day and explained everything the way that made me feel that I could picture the final plumbing so clear. The price was very reasonable and about a week later the work has began.
I was very pleased with the company , guys are very professional , punctual and clean.
I will definitely recommend this company to my friends and family.

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Hi there!
Thank you so much for your kind words. At MT Drains and Plumbing, we strive to provide our customers with outstanding service, ensuring punctuality, clarity in our work, fair pricing, and overall customer satisfaction. We are so pleased that we were able to make you clearly aware of the work that was to be done, and get it done quickly and efficiently with minimal inconvenience and with utmost professionalism. Please do not hesitate to call us if experiencing plumbing issues in the future, and we thank you kindly for your recommendations. Have a fantastic day!
Kind regards,
Team MT

forgiga
1 review Richmond Hill, ON
10/10

My shower in the main bathroom backed up in the kitchen on the main floor. I called MT Drains & Plumbing. Pavel came same day and found piece of wood in my drain. In order to take that piece out, excavation required. The crew was on site he next morning. Job was done fast, clean and in a professional manner. I will recommend MY DRAINS & PLUMBING to all my family and friends

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Hi there!
Thank you so much for taking the time to review our work. Among the many services we offer at MT Drains and Plumbing, we take pride in our camera inspections, a safe and efficient way for us to investigate the source of our customers' issues and get rid of them as quick as possible! We are so glad that Pavel, a trusted and reliable member of our team, provided you with a pleasant experience and got you back on track with a well-functioning plumbing system within your home. We thank you ever so kindly for your recommendations as we strive to continue our mission of providing all customers with the best service possible.
With warm regards,
Team MT

Vika a.
1 review Barrie, ON
10/10

The work process was very fast and accurate. The worksite was left clean and orderly.
Those are the signs of a true professional.

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Hi Vika!
We're so glad to hear from you! At MT Drains and Plumbing, we encourage our team members to provide our customers with consistent punctuality, cleanliness, and the second-to-none plumbing service, installation or otherwise, that our customers deserve. We couldn't be more proud to serve you for all your plumbing needs, and look forward to working for you in the future! Have a tremendous day.
Sincerely,
Team MT

Edward
1 review Toronto, ON
10/10

I called Pavel on suggestion of my cousin who had used him on an investment property. As soon as I explained the problem over the phone, he instantly knew exactly the problem and the solution without even seeing it. The work done was in my moms home which is a 1950s bungalow in south Etobicoke. The kitchen on the main floor would drain but the drained water would appear in the laundry tub in the basement. It was suggested that they could try to snake it out but after trying at least 3 times, water continue to draine out of the laundry tub very slowly. Pavel suggested that the best solution is to replace the part of the drain a few feet in length that is buried under the basement concrete floor and he was 100% certain that would solve the problem as he had seen it many times before. My mother being skeptical and on a fixed income was reluctant to spend the money to do the work. In hindsight she did give him some resistance. Pavel was very patient and explained the problem several times and eventually my mom agreed to proceed. The work started around 10 am and they were done by noon. The water now drains better than it ever did before. They even scoped the full length of the drain all the way to the sidewalk to see for any other obstructions or cracks in the clay tile. Whereas before mom was suspicious, after the work was done she was very happy with the outcome, and very satisfied with the value she got for her money. I would definitely use Pavel on my properties and would recommend him. And so would mom ;-). Edward.

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Hi Edward!
We were overjoyed to read your review of our services! We take pride in our vastly experienced plumbers and team members, such as Pavel, who are able to identify issues and devise solutions for any issue, often without investigating the problem initially (though a priority and requirement for us with any job). We certainly understand how frustrating it can be to experience a problem such as yours, especially after certain procedures, such as snaking drains, don't fix the problem. Nothing matters to us more than satisfying our customers, and we believe in the value of keeping our customers informed and aware of the work we are doing. We extend our greatest thanks to your mother for having faith in us, and we're so glad we could provide a quality, efficient, well-functioning solution to that pesky issue in your plumbing system. It was a complete pleasure working for you and your mom, and we hope that she continues to live comfortably in her home with no issues in her plumbing. Should any questions or problems arise, please do not hesitate to contact us - your satisfaction is our main priority!
Have a spectacular day.
Team MT

Massimo
1 review King City, ON
10/10

Found Eddie on trusted pros. Punctual, efficient and reasonable. Have and will recommend him. No short cuts.

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Hi Massimo!
We're so glad you came across our company! It's always nice to hear our web presence is connecting us to new and deserving customers. We believe in maintaining a strong awareness of our procedures within our customers, and provide them with the most professional and reliable services available. Thank you ever so kindly for your recommendations, and we hope you have a magnificent day.
With kind regards,
Team MT

beatguldimann
1 review King City, ON
10/10

Eddie was great to deal with. He is very professional and scheduling was easy. Great job all around!

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Hi there!
Thank you so much for your kind words! We value Eddie as a member of our team, as he implements our values of professionalism and punctuality into all tasks. We hope we could provide you with the quick and simple plumbing experience you deserve, and would love to hear from you should you experience any issues in the future. Have an amazing day!
Kindest regards,
Team MT

Open A.
2 reviews Richmond Hill, ON
10/10

We had Leaks in basement and drains backing up. Pavel from MT Drains came immediately to fix the problem. They ran diagnostics and determined cause of problem and worked weekends to replace the main sewer line and weeping tiles.
Pavel was very accommodating and made sure our business was not interrupted.
Thank you for all your excellent work!

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Hello there!
Leaks and back-ups are always so inconvenient, yet never a problem for our team to fix! We're so glad to hear Pavel could provide you with efficient, high-quality work and repairs. We understand how important it is for a business such as your to continue, and are willing to work tirelessly until the issue is resolved. As our loyal customer, we want to make the experience as comfortable and convenient for you as possible, and we're overjoyed to hear that your time with us proved to be just that. Have a marvelous day!
Sincerely,
Team MT

inara1711
1 review Barrie, ON
10/10

Very professional team, really quick job and very nice as a person.
Now I can suggest them to my friends for any kind of plumbing work.

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Hi Inara!
Thank you so much for taking the time to write these kind words! At MT, we strive to provide our customers with a professional, efficient, comfortable plumbing experience, and we do it with a smile on our faces! :) Thank you for spreading the word, and we hope to provide you with our services again, should you ever wish to improve, repair, or maintain your home plumbing system in the future! Have the most pleasant day!
With warm regards,
Team MT

Private User
1 review Toronto, ON
10/10

I first called MT Drains and Plumbing because water was backing up out of a drain in my basement when we ran the washing machine.

It turned out that tree roots had invaded just about all of my sanitary drainage and storm drainage, and some of the old ceramic tile pipe from the 1950s had collapsed.

Andrew, Pavel, and Eddie worked really hard to replace the sanitary drainage inside and outside the house. They got all the permits and clearances from the City and arranged the inspections.

Thank you MT Drains and Plumbing.

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Hi there!
At MT Drains and Plumbing, we definitely understand how confusing and aggravating it can be when water backs up as you try to use it for essential processes, such as running the washing machine! As a company, we will never proceed with a job that deals with separate property without receiving direct permission and permits from the city. We believe in providing you with the most comfortable experience possible. Therefore, we take care of any sort of arrangements, scheduling, or required clearances and ensure that your issues are resolved with no unnecessary interruptions, and with utmost efficiency, convenience, professionalism, and friendliness. Thank you so much for choosing us, and have a marvelous day!
Sincerely,
Team MT

Phil
1 review Toronto, ON
10/10

The MT Drains team is great. We did a full gut to our house. They went above and beyond the duty. Even when they were not expected on site Eddie and Pavel would come to see how the job was progressing and see how the other trades were making out. They were excellent in communicating with all the trades. If you're a General Contractor reading this. Hire MT! We had several trades in our house and all of them loved Eddie's professionalism and asked for his number. As you know with a reno anything can happen especially in the winter!! One day we had a frozen pipe nothing to do with MT however Eddie and Pavel were there immediately and we found the problem came from another issue. They discussed with our contractor what needed to be done so we can avoid any problems in the future.

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1 of 1 people found this review helpful.
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Company Response

Hi Phil!
We can't thank you enough for your continued trust in us with all your plumbing needs! When working on such large projects as yours, we make sure to check in on our progress and keep things on track towards completion to the best of our ability. We work to solve frustrating issues such as frozen pipes, and provide our customers with simple solutions to such problems, so as to ensure they're spending as little money as possible! We work together and collaborate with other trades and contractors to maintain strong communication among those who are working for our customers, to avoid any sort of confusion or misunderstanding. We will make sure to pass on your kind words to Eddie, Pavel, and the rest of the team, and congratulate them for a job well done, as confirmed by yourself, a valued customer! Thank you so kindly for your recommendations, and encourage you to contact us without hesitation to take care of all your plumbing needs. Have a spectacular day!
With regards,
Team MT

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about MT DRAINS & PLUMBING

All underground and above ground plumbing repairs and installations

=====FREE ESTIMATES=====

MT DRAINS & PLUMBING experts at your service! With years of experience, our licensed plumbers provide exceptional services to both residential and commericial properties. Our technicians exceed all expectations at very reasonable and affordable prices.

===========CITY OF TORONTO REBATE PROGRAM==========

We offer wide range of plumbing, drains and waterproofing services:

- Drain Snaking and Inspection, DVD Recording Upon Request
- Drain Repairs
- Drain Cleaning
- Plumbing Repairs
- New Plumbing and Drain Installations
- Rough-ins
- Trenchless Technology
- New Water Supply Line Installation - Trenchless Method
- Purifying Systems Reverse Osmosis
- Back Water Valve Installation
- Sump Pump Installation
- Waterproofing
- Wet Leaky Basement Repair
- Window well instalation & repair
- Window well drains
- Weeping tile pipe replacement
- Foundation repair
- Crack repair

REBATE FOR BACK WATER VALVE AND SUMP PUMP INSTALLATIONS UP TO $3200

CATEGORIES
Plumbing, Waterproofing, and Drain Services
SERVICES
- Drain Snaking and Inspection, DVD Recording Upon Request - Drain Repairs - Drain Cleaning - Plumbing Repairs - New Plumbing and Drain Instalations - Rough-ins - Trenchless Technology - New Water Supply Line Installation - Trenchles Method - Purifying Systems Reverse Osmosis - Back Water Valve Installation - Sump Pump Installation - Waterproofing - Wet Leaky Basement Repair - Window well instalation & repair - Window well drains - Weeping tile pipe replacement - Foundation repair - Crack repair
BRANDS
Reverse Osmosis, American Standard, Moen, Delta, Mansfield, Ridgid, Dewalt, Milwaukee, Rinai, Liberty, TOTO,
WEBSITE
http://www.mtdrain.com
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
22
PAYMENT METHOD
Cheque, Cash, Debit Card,Credit Card
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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