The Fireplace Store That Comes To Your Door

Fireplaces
Toronto ON M6M 1L4
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78%

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Reviews for The Fireplace Store That Comes To Your Door

Average customer rating:
8.8 10 (4 reviews)

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paula in Toronto, Ontario Canada M9A1J4
paula in Toronto, Ontario Canada M9A1J4
1 review Toronto, ON
8/10

Gas Log Set Installation

I am writing to thank David and his son for all their help with installing our new birch gas log set. They provide great customer service. I had originally wanted a gas fireplace but the design of my fireplace meant that would be problem. David presented the log set as an alternative and I am very glad he did. He was very patient and responsive in completing the installation and also, following up on my calls, of which there were several. There were a few issues but David was very good at finding a solution. I would highly recommend "The Fireplace Store that comes to your Door".

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Company Response

Thank you Paula!
It has been a pleasure to serve you.

G
G
7 reviews Toronto, ON
10/10

Great service

We were hoping to have a wood stove installed during the renovation of our semi but it was bungled by our former contractor. We contacted several companies for quotes - one said it could not be done and tried to sell us a product we had no interest in. Another also pointed to all of the difficulties involved and quoted us a very high amount. Luckily, I found Dave online and immediately he booked an appointment to have his son Tim come to quote us. They were prompt, courteous, and their quote was very reasonable. The job was completed in one day and they even helped to fix some of our previous contractors errors. They were clean, efficient, and professional. I would recommend them to anyone looking to have a fireplace installed or repaired.

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Company Response

Thank you very much Gabriele. It was a pleasure to serve you!

Frank Dennis in Toronto
Frank Dennis in Toronto
2 reviews Toronto, ON
10/10

Wood Burning Insert Installation

We had an old coal fire place that had a fairly small fire box and wanted to see what could be done to convert it to something wood burning. After some initial research we thought a wood burning insert would be the best approach.

Out of four companies we spoke to, two refused to even come out to see us, saying what we wanted to do was impossible, one came out and looked and proceeded to tell us all the reasons it would not work and failed to deliver a quote despite assuring us we would have on within a week or two. Dave, on the other hand, came out twice to see us and rather than tell us why it couldn't be done, worked with us to come up with a great solution to install a wood burning insert after making some changes to the face of the existing fireplace.

My wife and I were able to enjoy our first evening by our new fireplace last night.

Throughout the entire process Dave was very upfront about cost and level of effort involved and always left the work area neat and tidy at the end of the day.

I would definitely recommend speaking with Dave for any work you need.

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More about The Fireplace Store That Comes To Your Door

Canada's fireplace experts! Don't you hate when you buy something that doesn't fit? Sadly this happens more often than you would think, especially in the fireplace industry. Our goal is to provide you with the products and services that fit your home or businesses specific needs and take care of ...
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