Recently had the front porch and stairs retrofitted and needed a new handrail installed. Was directed to GTA Railings by a contractor. Not a huge job but, hey, it's my home, right? Gave Mike a call and received a prompt (1 hour!) reply by text. A few back and forth texts, we had a general idea of cost, sample pictures and timelines. Made arrangements to have Mike drop by a couple of days later to take measurements, confirm railing style (many samples to choose from) confirm timelines and sign off on contract. Installation took place within timeframe as promised (1 to 2 weeks for product). The installer, Anthony, was professional, knew his stuff and fully engaged me in the process, i.e., confirming location of the railing, how drilling was to be done, etc.
Great experience overall. Very happy with how things worked out. Highly recommended and would use them again.
- Company Response
Thanks a lot. Very happy to hear that from you. Enjoy!