When our old furnace (Bryant) started to smell bad from vents we had it diagnosed with failing secondary heat exchanger, and even though parts were free on warranty, labor was not and paying $900 to fix 13yo furnace didn't make sense, so we stated to look for options to replace it, and with $800 in trade in allowance from Carrier due to the heat exchanger issue we decided to go with Carrier and fetched the list of factory authorized dealers, then we picked those with 90% of better reviews here on HomeStars and asked for quotes. Two dealers stood out with their quotes, but we picked Hargrave because they gave us the best price and they have perfect reviews on Google. They showed up on time, rolled the covers to protect our floor and got to work. The job was done in 4 hours, they reconnected the humidifier and Nest thermostat, they cleaned and removed the old furnace and even took garbage with them.
We were impressed - it's like we never had the old furnace. And as promised, about 1 hour after they left we got tons of emails from their office about our rebates. Thanks, Tim and Hargrave for great job!
- Company Response
We are glad you are happy !!!
Thanks for the review