Woke up Labour Day Monday with no air circulation and a loud buzzing sound from furnace fan. Toronto experiencing hottest/humid weather of summer thus far and I'm now without a working AC!! I need a Carrier authorized repair tech pronto!!
Called emergency number at Hargrave not expecting an answer owing to it being Labour Day but Tim picked up right away. Discussed problem at length and he provided both good, honest advice and 3 (good/better/best) quotes for complete system replacement - furnace & AC are very old - as well as discussing just repair options.
Ultimately decided to repair rather than replace and Dimitri showed up on Thursday as scheduled and on time - fan motor had to be ordered so some unavoidable delay. Motor replaced in short order, complete heat and cool system check and after some frank discussion about the old electric air cleaner, it was removed and a new passive filter box was installed.
In short, I am exceedingly pleased with the service provided by Tim & Dimitri from Hargrave. There is noticeably stronger airflow throughout the house and I am no longer camped out in the basement seeking cooler air. Should either the furnace or AC finally expire going forward, I have no hesitation in calling Hargrave to replace them. Highly recommend these guys!!
- Approximate cost of services:
- $1,000.00
- Company Response
Thanks