Hb Pools

Swimming Pools, Spas & Hot Tubs
Ottawa ON K4A 0G2
Write a Review
Write a Review

Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Hb Pools

Average customer rating:
9.3 10 (48 reviews)

Sort by

Private User
Private User
Private User reviews Hawkesbury, ON
10/10

Thank you for the education

As a new pool owner I am grateful for the education and guidance. I look forward to getting the rest of the work on the pool completed and having the pool up and running. Thank you.

Approximate cost of services:
$418.00
Was this review helpful?
Pool Cleaning in Plantagenet
Pool Cleaning in Plantagenet
1 review Ottawa, ON
10/10

Great Service as usual.... Hb pool does miracles aa usual

Your team has come by and it took 10 minutes to fix something we worked on 3 days. No leaks HB pools does miracles as usual.

Thank you again

Approximate cost of services:
$325.00
Was this review helpful?
Company Response

Thank you so much ! We're blessed to have so many hardworking individuals as part of our team.

Ann Yio
Ann Yio
1 review Ottawa, ON
10/10

Restauration of our 25 yrs old pool

just now
NEW
Services: General construction, Swimming pool water analysis, General repairs & maintenance, Cleaning, Remodeling
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Our 25 yrs old 16x30 in ground pool had major repairs, included a new concrete walkway, repair of grout, new vinyl, new skimmer, jets, plumbing, larger steps, new lights, bowl fountain, etc. From the first visit they gave a thorough details estimate followed by a series of videos to help us shop for colour of vinyl, etc. Great knowledgeable insights!! They were 2 weeks in advance to start the job.
Different crews for different tasks ciment, grout, walkway restauration ( Jacob, Pascal And Samuel ) vinyl measurements ( Emmanuel and Zac) & installation of vinyl, installation of fountain bowl ( James, Zac, Tristan and Jacob ) working under difficult weather conditions. Like every renovation, there might be issues coming up but they were discussed and resolved. They are very respectful of the owner property and leave it in order. Calling, ringing the door bell or emailing you before coming. Making videos to show the customer what work they have done. Great idea!
And we cant forget to talk about the cheerful cordial dedicated bubbly receptionist Julie, to help us anytime.
Also the efficient A + Maintenance water team Denis And Amy who dealt with our water problems in no time.
Miguel working at the warehouse and being welcoming.
And the professional friendly leadership of Fred, Luke that we experienced.
HB pools is a big family working together. What a great company that is also teaching, training the new staff
We had complete faith in there abilities to restore beautifully our pool, for many more years to enjoy with family, friends or in a couple intimacy. We were not disappointed.
We are grateful to have this oasis restore. Summer should be longer. We do not hesitate to recommend the services of HBpools

Anne & Mario

Approximate cost of services:
$40,000.00
Was this review helpful?
Company Response

Wow! Thank you for taking the time and sharing your experience. Hope you enjoy the rest of your swimming season !

Melonie
Melonie
0 reviews Ottawa, ON
10/10

pool opening

fast, friendly, effiecent service. Honest with what needs to be done and what will need to be done in the future. I like the video!

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Amazing feedback! Thank you so much for the feedback!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Pool opening

Technicians who came to open my pool were fantastic, I have been using HB pools for over 8 years now. Always reliable, knowledgeable, and pleasant to deal with. Love the videos after to see what they have done.

Approximate cost of services:
$423.00
Was this review helpful?
Company Response

We appreciate you taking the time the review our service team ! Thank you. We're happy you like the videos :)

Paul in Ottawa
Paul in Ottawa
0 reviews Ottawa, ON
10/10

Great Pool Opening Company

On time and efficient. They take a video of the work they do and send it to you same day. Never been disappointed.

Approximate cost of services:
$305.00
Was this review helpful?
Company Response

That's awesome that your mentioned the Video Paul ! We find it helps homeowners see what we see during the troubleshooting process and gives us a chance to provide visual feedback when homeowners are not home. Thank you for taking the time to review your recent service!

Tracy
Tracy
0 reviews Ottawa, ON
10/10

Pool Opening

As always, the service was prompt, efficient, professional and friendly. Having HB open and close my pool or do any repairs ensures I don't have to stress, worry or oversee anything as they a experts and provide peace of mind.

Approximate cost of services:
$259.00
Was this review helpful?
Company Response

Tracy Thank you for taking the time to review our services ! We'll make sure the technicians know you appreciated their services :) Thanks for letting the world know we do a good job ! :)

Brad in Ottawa
Brad in Ottawa
1 review Ottawa, ON
10/10

Pool opening

I use HB Pools for all our openings/closings as well as repairs and replacements. The staff are always very pleasant and professional at what they do.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thanks Brad ! The feedback is always appreciated :) Who was the last technician that helped you out ?

Riley
Riley
0 reviews Ottawa, ON
10/10

Opening of pool/discuss necessary repairs

This is the first year we work with Hb Pools and I very highly recommend them!!! We were not happy with the company we had been working with and Hb Pool was recommended. We were impressed with their reliability, knowledge, recommendations and friendliness! We give them 5 Stars!!

Approximate cost of services:
$375.00
Was this review helpful?
Company Response

Thanks so much for the kind words ! Hope you enjoy your swimming season !

Private User
Private User
Private User reviews Lefaivre, ON
10/10

Awesome Pool Company!

We've been using HB Pools for our annual maintenance over the past few years for my 94-year-old mother's pool, yes 94! She loves this company. Responsive, punctual, fair, excellent work habits, and most of all very polite staff, especially Amy and Dennis. Keep up the great work. Highly recommended!

Maria

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thanks so much Maria ! We really appreciate the positive feedback :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hb Pools

HB Pools has been working hard to build a positive reputation amongst our clients. Although we work primarily with the installation, opening, closing and maintenance of residential pools, we do provide services, such as pool openings and pool closings for corporate pools. We take a lot of pride in doing quality work, and our past customers are our best references–their referrals keep us busy all season long.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.