Upper Canada Garage Doors Ltd.

Formerly RW Factory Direct
Garage Doors & Hardware
5100 Timberlea Blvd Mississauga ON L4W 2S5
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Garage Doors & Hardware
Upper Canada Garage Doors Ltd.
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96%

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Reviews for Upper Canada Garage Doors Ltd.

Average customer rating:
9.7 10 (36 reviews)

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David
David
6 reviews Brampton, ON
10/10

Garage door replacement (2) with two new openers

I can't say enough good things about Upper Canada Garage Doors Ltd. First, the product is very high quality and looks great. Richards-Wilcox doors really upgraded the look of our house.

While we had a few issues come up during the installation (manufacturing related and the way our home was constructed), Upper Canada Garage Doors stepped up immediately and had all the issues fixed in a timely manner. The whole process from sales to install and afterwards has been great. Patrick, Cathren and, the installers were fabulous to deal with. Cathren provided us with regular communications and status on the issues. As they say, it's not that an issue comes up when purchasing something, it's how the company handles and resolves that issue that really speaks volumes. They deserve the 5 star rating for sure. I wouldn't hesitate to recommend Upper Canada Garage Doors.

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Company Response

Thank you so much for taking the time to leave us such a positive review, David. It was truly a pleasure dealing with you and although there were some issues along the way, you were incredibly understanding while we tried to resolve them as quickly as possible for you. We are so pleased you are happy with your new doors/openers and we look forward to assisting you in future, if you require anything further from us. Warmest regards - Patrick, Cathren and the whole Upper Canada Garage Doors team.

Lloyd
Lloyd
7 reviews Toronto, ON
10/10

Replaced and installed new garage door.

The team had to do some fancy work in order to replace and install a slightly taller single car garage door. They did a very good job and I especially liked (and appreciated) the work they did on the external flashing. I would recommend this company to any of my friends.

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Company Response

Thank you so much for the positive review, Lloyd. We are very pleased that you were happy with the work and your new door/exterior capping. It was a pleasure dealing with you. Warmest regards - The Upper Canada Garage Doors team.

Dennis
Dennis
0 reviews Brampton, ON
10/10

Garage door modifications - 3 doors

Converted 2 bay's 2 high lift doors with new openers and converted 3rd to belt drive.

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Company Response

Thank you for taking the time to leave us a review, Dennis. We hope that you are happy with the hardware conversion and the new openers. It was our pleasure to work with you. If there is anything we can help you with in future, please let us know. Warm regards - The Upper Canada Garage Doors Team

simonetti.dm
simonetti.dm
0 reviews Toronto, ON
10/10

Garage door install

I'm happy with the work and how everything went. I needed a day to fix some of the structure around the garage door before the new one went in, so they came and took the old door out. Then came back in 2 days with the new one. I would not hesitate to call upper Canada garage doors again if I ever need a new garage door.

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Company Response

Thank you for the positive review, Daniel. It was a pleasure dealing with you and we are happy we could accommodate your request so you could do the work necessary for us to put in your new door. We are so pleased you were happy with the work and the new door. If there is anything you need from us in future, please don't hesitate to get in contact with us. Thank you again - The Upper Canada Garage Doors Team.

Steve
Steve
0 reviews Milton, ON
8/10

garage door

instal went smooth very good servicemen neat tidy answered all my questions good workmanship done

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Company Response

Thank you for taking the time to submit a review, Steve. We are pleased that you were happy with the install and service. Is there anything else we could have done to have received a 10/10 from you? We strive to ensure all customers have an excellent experience and any feedback you can provide is appreciated. Thank you again - The Upper Canada Garage Doors Team.

trchesney
trchesney
0 reviews Meaford, ON
10/10

Supply and Install four large garage doors

The fit and finish of the doors was impressive, as was the care and attention to detail the installer took to put the doors on. Very pleased with the outcome, indeed the entire process from start to finish. Thanks to Ryan, Kathryn and Paul, much appreciated!

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Company Response

Thank you for the very positive review, Tom. It was a pleasure dealing with you and we are so pleased you are happy with the doors and the service you were provided. If there is anything else we can do to assist you, we would be only to happy! Thank you again - The Upper Canada Garage Doors Team

seanpg.oconnor
seanpg.oconnor
0 reviews Brampton, ON
9/10

Garage door replacement

The old garage doors had to be removed and replaced with new doors. Even though one of the panels was dented the service person came back and replace the panel but unfortunately now that I look at it the trim around the window with and the garage door is the wrong colour I will have to contact you or you guys can contact me

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Company Response

Thank you for taking the time to let us know of your experience. I'm terribly sorry that you are having an issue with the window frames. If you are able to send me a picture of the issue you are having, I can forward to the manufacturer to see if this is the colour the frames are meant to be or if they can replace for us/you under warranty. I appreciate you bringing this to our attention and we will do everything we can to resolve this issue for you. Warmest regards - Cathren and the Upper Canada Garage Doors Team.

brat.ley
brat.ley
1 review Brampton, ON
10/10

Garage door intallation

Removed old garage doors . Installed new doors. No pressure sales. Excellent quality of product and work by installer.

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Company Response

Thank you for taking the time to post a review with us. We are pleased that you were happy with the service and overall experience. Warmest regards - The Upper Canada Garage Doors Team.

Private User
Private User
Private User reviews Mississauga, ON
10/10

new garage doors

Excellent service from our installer Paul - friendly, efficient and the new doors look great!
Excellent service from our installer Paul - friendly, efficient and the new doors look great!

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Company Response

Thank you very much for taking to time to leave us a review and Paul will be very happy to know that you were happy with his service.

Thank you, again - The Upper Canada Garage Doors Team.

Peter in Etobicoke
Peter in Etobicoke
1 review Mississauga, ON
10/10

New Garage Door

Upper Canada Garage Doors Ltd. – is a well-oiled machine. We were impressed with the process from visiting the showroom, initial quote and install – They are a very professional team and the quality of the Canadian Made Richard Wilcox Garage Door is apparent. We would definitely recommend Upper Canada Garage Doors Ltd.

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Company Response

Peter, thank you so much for taking the time to submit a review of your experience. We are always very pleased to hear that a customer is happy with our service and the Richards-
Wilcox brand is one we are very proud to represent. It was a pleasure dealing with you and if there is anything we can assist you with in future, please let us know. Warmest regards - The Upper Canada Garage Doors Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Upper Canada Garage Doors Ltd.

Our team provides fast affordable service as well as new garage doors and openers. Our showroom allows customers to visualize, touch and learn about garage products available! At Upper Canada Garage Doors Ltd., we offer free in-home quotations and accurate quotes over the phone for all types of new products and services for your existing project. Please give us a call and experience what its like to deal with an honest and friendly local company. Thanks for supporting Upper Canada Garage Doors. 905-267-2700
Products: Garage Doors, Garage Door Openers, Garage door and opener service, Custom Carriage House Garage Doors, Aluminum Capping of Door Frames, Commercial Overhead Doors, Parts available for all makes and models.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Doors, Garage Door Openers,Garage door and opener service, Custom Carriage House Garage Doors, Aluminum Capping of Door Frames, Commercial Overhead Doors, Parts available for all makes and models.
SERVICES
Full Service Garage Door Company - for all your garage needs. Garage Doors, Garage Door Openers, Aluminum Capping, Repairs to all makes and models of garage doors and openers. Parts for sale for the do it yourselfer. You need it, we got it!
BRANDS
Specializing in Richards-Wilcox products, as well as Liftmaster, Clopay, Haas, and many other brands.
STYLES
All Styles available "We are constantly searching for the hottest designs available" If you have seen something unique that you love, chances are we installed it, if not show us a picture and we will source it. Doors range from the ultra high end to the cheap and cheerful whether you're dressing up your house to stand out in the neighborhood, or cleaning up your house to list for sale we have a solution for you!
SPECIALITIES
We specialize in quality workmanship with the largest selection of products to suit your needs. A Business built on knowledge, trust and honesty. "do it once, do it right" Every member of our team has a vested interest in doing an excellent job everyday. We love what we do and it shows!
WEBSITE
http://www.uppercanadagaragedoors.com
PAYMENT METHOD
Cash, Cheque, VISA, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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