We have used Closets by Design for three projects in our house now: Outfitting an empty space behind closet doors we had put in in our master bedroom; putting something into an empty basement closet to increase space for hanging coats; and installing shelving and drawers in niches on either side of our bed in our master bedroom. The install of the shelving and drawers in our closets went perfectly: looked good, the price was reasonable, and most importantly, all our issues were addressed. In short, we got what we needed, done efficiently, and for a fair price. When it came to the install beside our bed, the uneven angles of our home created some issues for the installers and the initial installation looked okay but not perfect. Mia at CBD was amazing in responding to our concerns, and had the installers come back three times to make sure that it was done perfectly to a level that made us completely happy with the job. This is the CBD difference--IMO, they will strive to make sure things are finished to perfection, even if it takes them returning however many times. This is what anyone wants when they put their home in another person's hands: the confidence that in the end the job will be done right. We also have to thank Lucy, who worked with us both times to plan and price our projects. She has a wonderful personality, a great eye and a keen ear, and she works to make what you want affordable. I would highly recommend Lucy, Mia, and the CBD team to anyone in need of a closet/shelving fix. They'll figure out what you want and make sure you get it!