When we decided to install an in ground pool we did a lot of research before making a decision. When I came across Dream Pools I looked everywhere for a single review that was NOT 10/10 and couldn't find one. After meeting with Sterling I understood why. Clear answers to all of my questions, gave us great recommendations on how to maximize the use of our space ( this included recommending a pool slightly smaller and therefore cheaper than we were originally considering). Making the decision to hire Dream was a no brainer and we were not disappointed.
We ended up with a 12x28 cement in ground salt water pool
The installation proceeded on time and on schedule and on budget with no issues. Everyone from the crew was very polite, answered questions along the way (especially Thomas and Brett) and cleaned up the yard when they were done. They also offered helpful advice when we were trying to choose a liner.
After the installation Sterling spent a couple of hours on site teaching us how to use the equipment and take care of the pool (which with the system they recommended for us was very easy and not time consuming). For the first few weeks after the pool opened I was able to send Sterling pictures of the chemistry strips to make sure that I was interpreting them correctly and managing the chemistry properly. Along the way when new questions came up for us I was able to get helpful answers from Sterling in a timely fashion. This made it very stress free for us as first time pool owners.
Overall, I have only good things to say and highly recommend Dream Pools.
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- Company Response
Thank you Jeremy!