Hawk Home Services

Heating & Air Conditioning
Toronto ON M1X 1M3
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85%

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Reviews by rating (past 12 months)

Reviews for Hawk Home Services

Average customer rating:
9.6 10 (56 reviews)

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Private User
Private User
Private User reviews Scarborough, ON
10/10

Great Install. Excellent annual maintenance

Hawk installed two Rinnai systems for me four years ago. They have been working flawlessly ever since, but require annual flushing to maintain peak performance.

They arrived on time and were quite professional in conducting the annual maintenance. (And if you ask ahead of time, they will give you a discount if you are having multiple systems serviced at the same time.)

Approximate cost of services:
$250.00
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Private User
Private User
Private User reviews Old Toronto, ON
0/10

Tankless Hot Water Installation

I purchased a tankless hot water system (Rinnai Rx199iN) which cost $4,746.00 for purchase, installation, and HST. This was Hawk's suggestion once I explained my needs: I have a tall house with a Grundfos pump that recirculates hot water to the upper floors. I stressed that I need a new hot water system AND that a pump is an essential part of water circulation in the house. In multiple phone calls and an initial house visit to figure out our setup, I indicated clearly and repeatedly that if my current pump does not work with the Rinnai Rx199 then what pump do we need?, or does Rinnai sell a tankless with its own pump (built-in or as an accessory which I had researched online)? Was assured that my existing pump would work with tankless system Hawk recommended. Well it does not. We now wait up to 2 minutes for warm water to reach the top floor of our house... what a huge waste of water. I have made multiple calls and complaints that led to two service calls: the Hawk plumbers and technicians sent for these calls had no suggestions except to note that the wrong system was installed... which is exactly the situation I sought to avoid by researching tanks myself, having multiple phone calls with Hawk, and multiple service calls including the installation and follow-up house calls. They no longer return my phone calls.

Approximate cost of services:
$4,746.00
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Private User
Private User
Private User reviews Oshawa, ON
10/10

New Water Heater

The team was very helpful and professional in helping me install a new water heater. They were flexible to take into consideration my schedule and were efficient and clean in their installation. Great work!

Approximate cost of services:
$3,300.00
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Company Response

Thank you for taking the time to share your positive experience with our team! We're delighted to hear that our service met your expectations. If you have any future needs or questions, feel free to reach out. We appreciate your feedback! - Hawk Home Services

Private User
Private User
Private User reviews Toronto, ON
7/10

Majority is okay but performance issues with the techs

The consultation with Mashood went well. The initial team that came into prep went well. However, the technicians that came to install the heat pump left garbage everywhere and broke a light. They came back to pick up the garbage after I notified the office. When I asked isn't it part of the routine to clean, the tech said yes the garbage bags and brooms are in the truck. Not sure how they would use them if they left them in the truck. The office scheduled with me when they would return to fix the light. They never returned to fix the light.

While everything went fine, they need to be supervised 100% of the time.

Approximate cost of services:
$13,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Very happy with my Tankless Combi Boiler Installaton

Hawks Home Services has a great team of customer service and engineers. We had the best services from the team, from Sidrah, the Sale/Administrator, to Mohsin and Muhib, the engineer and installer. We could not be happier for the whole process, getting the best price, the best boiler, the best consultation, the best installation and even the best after-installation service.
Thank you so much, Hawks, Sidrah, Mohsin and Muhib! Thank you all!

Approximate cost of services:
$8,100.00
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Company Response

Thank you for your review! - Hawk Home Services

hs92
hs92
2 reviews Markham, ON
10/10

Very professional and reasonably priced

Needed the wiring from my HVAC to the thermostat fixed. The office and the technician coordinated with me well in terms of scheduling, as well as letting me know when they were about to come. Service was courteous, fast and thorough. Recommended.

Approximate cost of services:
$200.00
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Company Response

Thank you for the 5 Star review! We are pleased to know that our service has exceeded your expectations. Thank you for choosing Hawk! - Hawk Home Services

Private User
Private User
Private User reviews Toronto, ON
10/10

Heat pump installation

Completely satisfied
The guys were very helpful and I recommend them to anybody to do their work.The technician were nice and shows lot about of patience in doing their work.Sales rep guy was very nice and helpful he answers all my questions.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for a 10/10 review! It was a pleasure to serve you and look forward to serving you in the future.

Warm Regards,
Hawk Home Services

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace/AC maintenance and thermostat install

Just moved into the home and wanted to check the existing furnace and AC to ensure all functioning well as well as have a new wifi programmable thermostat installed. Hawk did a great job and Ill call them again next time I need someone!

Approximate cost of services:
$300.00
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Company Response

Thank you for a 10/10 review! It was a pleasure to serve you and look forward to serving you in the future.

Warm Regards,
- Hawk Home Services

Private User
Private User
Private User reviews Toronto, ON
10/10

Air Separator fix

The job is done very good. Got some recommendations regarding my heater. I definitely recommend this company.

Approximate cost of services:
$900.00
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Company Response

Thank you for the great review, Denis! We're so happy you loved your experience we work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Thanks again! - Hawk Home Services

dave in Toronto
dave in Toronto
0 reviews Toronto, ON
8/10

mag boiler replace

Hawk has done a couple of boiler jobs for us over the last two years. They are reliable, and as far as I can tell, their work is solid. This job meant the technician had to come after a significant snow, when many parts of toronto had shut their doors for the day. I recommend hawk.

Approximate cost of services:
$900.00
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Company Response

Customer's like you are the most important part of our business. Thank you for your loyalty!
We look forward to serving you again in the future.
Warm Regards "The Hawk Team"

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hawk Home Services

Hawk is your local Heating and Air Conditioning contractor. We are proud to serve our community. Hawk has been working tirelessly for our customers to provide them same day solutions. We have multiple HVAC Installation Teams working with us to serve our valued customers with emergency Hvac Installations from Oshawa to Waterloo. Take advantage of our prompt HVAC service and installation, easy monthly payments with $0 down or a Worry Free Rental agreement. No hassle billing gets added on your Enbridge Bills so you know exactly what you are paying for. There are no Hidden Fees or additional costs associated. Hawk Mechanical Engineering Services caters your needs for Engineering, Construction, Home Heating and HVAC Services. Having Served more than 5000 households in the GTA for Home Heating and Air Conditioners, Our HVAC, Home Heating and Air Conditioning operations cover Durham, Toronto, York, Peel and Waterloo-Kitchener Region.

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If you are looking for a new air conditioner, central air conditioning, furnace or any product related to home heating, gas boilers and commercial HVAC needs. Call us today to book a consultation for free! Our heating and cooling experts will analyze and present you with the best heating and cooling options for you to choose, then take advantage of our quick service for HACV AC and Furnace Install to enjoy a comfortable and cozy atmosphere in your house.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners , Water Heaters, Tankless Water Heaters, Boilers, Commercial HVAC
BRANDS
Byrant, Keeprite, Goodman
SPECIALITIES
Tank less Water Heater, Commercial HVAC
WEBSITE
https://hawkhomeservices.ca
PAYMENT METHOD
Cheque, Credit Card
LICENSES
G2, 313D, P.Eng
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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