Access Railings

Railings
801 Alness Street Toronto ON M3J 2H8
Write a Review
Write a Review
HomeStars
Railings
Access Railings
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

67%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Access Railings

Average customer rating:
8.9 10 (9 reviews)

Sort by

Bram in Markham
Bram in Markham
2 reviews Markham, ON
10/10

Porch Railings

Saw the work done by Rohan and team at my neighbors and called right away. Extremely prompt response and courteous service. Reliable. Great prices. Beautiful work .

Was this review helpful?
Company Response

Thanks Bram from Rohan and the staff at Access Railings. It was a pleasure working for you .

Kavita Surujmohan
Kavita Surujmohan
0 reviews Brampton, ON
10/10

Outdoor railings

I dealt with Rohan, he is very professional and his price was reasonable. He is easy to get a hold of and does not make you wait. His team was able to assemble this very quickly. I love it and my neighbors have complimented this too. He has many other designs as well but I felt this suited my house more.

Was this review helpful?
Company Response

From the staff of Access Railings we will like to thank you for your thoughtful review. We are looking forward to working with you again to complete your fencing and gates requirements. It's was a pleasure working with you. And again thank you. Rohan @ Access Railings .

Dev in Ottawa
Dev in Ottawa
1 review Ottawa, ON
10/10

Railing

Amazing workmanship, from design to execution, the fabricated railing fitted exact, and looked better than what I imagined . Rohan and staff makes a great team , I would definitely recommend 10/10

Was this review helpful?
Company Response

On behalf of the staff at Access Railings we will like to thank you for your positive review. Please always feel free to contact us if any issue arises concerning your railings or if any additional work is required. Again thank you from Rohan at Access Railings .

Dukars2k3oma
Dukars2k3oma
0 reviews Brampton, ON
10/10

Railing

Service was done in a timely manner, reasonable rate and very professional. Rohan was very helpful and advised me every step of the way and the work turned out very great. I get compliments from people about the railing. I will recommend to family and friends.

0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you from Access Railings. Even after seeing a negative review of our company you still had the confidence of hiring us. We knew we can deliver you railings in a timely manner and we are glad to have met your expectation in design and construction . Again thank you from Rohan at Access Railings.

Andy
Andy
0 reviews Toronto, ON
10/10

Porch railings

This company has done a great job creating and installing custom railings for my family. Very friendly and professional. I would recommend them to anyone!
Beautiful work done we love it.

Was this review helpful?
Company Response

Thanks Andy for your generous review. On behalf of Access Railings we will like you to know it was a pleasure working with you. Thank you

Private User
Private User
Private User reviews Brampton, ON
10/10

Stair and balcony railings

Got this Guys name from a friend whose house he had done some railings for.
The work I saw there was great so I did not hesitate to call him for a quotation.
To my surprise he was a lot cheaper than others quotes I had obtained and the material used was a lot better.
I just told him what design I was looking for and what had to stand out in the design.
He was able to do the same I had asked for and now it is just a great curbside appeal to the home.
So many have stopped to ask for his information.
Both my neighbors had their done shortly after.

Was this review helpful?
Company Response

Thank you from Access Railings for such a glowing review. And we did get your 2 neighbours job because they loved your railings. Again thank you from Rohan at Access Railings and please don't hesitate to contact us if we can be can be of any assistance to you.

Sherlon in Toronto
Sherlon in Toronto
0 reviews Toronto, ON
10/10

Excellent work

We love the new fence and rails. Work was done incredibly fast and exactly what I asked for. I highly recommend Access Railings. Thanks again for the great job .

Was this review helpful?
Company Response

On behalf of Access Railings we will like to thank you for your very positive review on your metal railings.We are pleased to have met your expectations and looking forward to working with you again. Once more thank you

Jon in San Francisco
Jon in San Francisco
1 review Richmond Hill, ON
8/10

Stair railing

I dealt with Rohan. He was friendly and showed us many pictures of his work. The finished product was great, exactly what we wanted and has held up well. It was installed in 2015 and is still very solid and looks as good as new. We've received many complements on it. There were some delays (2 - 3 weeks) later than the original delivery date which isn't great but he did tell us that delays of a few weeks sometimes occur, so we knew going in that it might take longer. Great job, just be prepared to allow for extra time due to potential delays. I would recommend them with the caution of allowing for delays.

Was this review helpful?
Company Response

My apologies for the delay in installing your railing. And thank you for your review from Rohan at Access Railings.

Afshin from Richmond Hill
Afshin from Richmond Hill
9 reviews Richmond Hill, ON
2/10

Stair railing on front side

We hired this company to make wrought iron railing for the stairs we have in front of our porch. the initial meeting was quick and on-time. Rohan from the company showed up and did the roughly measurements, showed us a few sample pictures and after we agreed on price we signed the contract. He said someone will show up to do a precise measurement and the whole project should be done in 2-3 weeks. After almost 2 weeks nobody showed up so I called to follow up. I was told the Iron poles we selected are not in stock and it may tale another week before they can come for the precise measurement. after another week they came in , did the measurement and I was told with another week galvanization of the whole railing will be done and they will come to install. Another 10 days past and no news. I tried to reach company be calling or sending text message but no answer. Finally Rohan answered my phone saying the project will be delayed because there is a backlog in galvanization workshop.
Finally after another 2 weeks or so they came in and installed the railing. When it finished I asked Rohan to put some copper or gold touch up on part of the railings. This is what he had told us the very first day he visited us . We asked for such dual tone and he had told us that the railing comes in black color and once installed they can add the touch up dual tone wherever we want. When I reminded Rohan about what he had told us for adding dual tone paint touch up, first he questioned me if he really said.so. Then he said he doesn't have the copper or gold paint spray with him but he promised he would bring it in next 2 days to do so. I agreed with this and since the main job was almost done, I paid him in full to show my respect to what we agreed on. That was my MISTAKE. Rohan never showed up since then, I called several times and each times either he didn't pick up the phone or he said he didn't get a chance to pick up the paint spray from paint store. He was supposed to come back within 2 days after installation to finish the paint touch up but now it is 3 weeks and no one showed up despite my calls and text messages to Rohan to remind him of this remaining task.
The whole project took way longer than what I was promised. The quality of the job seems OK but since the paint job is not complete yet, I don't consider this as a perfectly done job. They are so poor in follow up with customers. I WILL NOT recommend this company to anyone.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Access Railings

Access Railing is a leading manufacturer of Railings including Balconies, Gates and Fences. We provide complete services from manufacturing to installation from our Toronto office and can handle projects for Residential as well as Commercial places. We specialize in Wrought Iron which is crafted beautifully and will last for years ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Railings pros in Woodbridge?