I was very happy with the work that Allan, Richard and the Urban Plumber team did for my new home. They were available on short notice, and recommended the right level of work while informing me of my options. They expertly suggested workarounds for things we uncovered in the walls at no additional cost. In addition to great customer service, I love their philosophy of offering green technologies and donating to charity. As a bonus, they even helped me to carry things from my car into the house for me!