Hired this company based on owners proclamation of having 4.8* rating on Facebook (rigged by a contest), his statement that he was a member of the Chamber of Commerce (also untrue) and his story that my installer was a "red seal" carpenter (still to be determined). Mr. Murray, the owner told me I did not need a permit for a deck at my front entrance. He later cemented the same statement in a text message. I later learned a permit and a minor variance were required. The end result the entire deck has to be removed. When I informed Mr. Murray, he stated "I though we could get away with it". Also, the deck did not pass building codes either.