Trough Doctor

Gutters & Eavestroughs
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HomeStars  >  Gutters & Eavestroughs in Oshawa  >  Trough Doctor
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89%

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Reviews by rating (past 12 months)

Reviews for Trough Doctor

Average customer rating:
10 10 (18 reviews)

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Michael fefer in Whitby
Michael fefer in Whitby
4 reviews Whitby, ON
10/10

Trough Repair

Roughly a year ago I had the Trough Doctor change all of my old troughs. I was extremely happy with the job.

However, just recently I noticed that on on side of the house I had water accumulating around my foundation due to water running behind the gutter. Maybe it had something to due to ice buildup during the winter?

In any case, I text'ed Jim on the weekend to see if he could assist. He promptly responded and his crew showed that same Sunday, 1/2 hr later.

They had the job completed in under 15 min.
Outstanding follow-up customer support.

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Katrina from Pickering
Katrina from Pickering
2 reviews Pickering, ON
10/10

Eaves Trough Installation and Roof Work

I had Jim come and do our Eavestroughs and called him back to do our roof work on a small leak. They are very professional and did an amazing job. They are very knowledgable and they follow up on their work. Definetly would recommend.

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Company Response

Thank you for taking the time to give a great review,we always try to service previous customers asap as we love repeat business.

Paige in Oshawa
Paige in Oshawa
1 review Oshawa, ON
10/10

Eavestrough satisfaction

The customer service and new eaves trough installation I received from The Trough Doctor met every expectations. I am already recommending the company to others who need the service.
I am hoping to have them install new roof shingles too!
Thanks Jim

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Company Response

Thanks for the great review and taking the time to do so.I really like how your home looks now,the black was a no Brainer.

Tammy Durzi
Tammy Durzi
3 reviews Newcastle, ON
10/10

Eaves Trough

Awesome service and installation. Our eaves trough on one side of the house would overflow like a waterfall causing our bay window to leak horribly during a heavy rainfall. We called Jim and asked to have the eave trough checked and to install a second downspout to ease the flow. The price was fair and Jim suggested to get it done before the rain that was due in a few days. His crew were very pleasant and friendly. The work was done thoroughly no mess just a great job! Job done before the rain. Thank you so much Jim and crew!

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Company Response

Thanks for taking the time to give our crew such a nice review,it helps keep us warm on those cold days.

CR - Oshawa
CR - Oshawa
9 reviews Oshawa, ON
10/10

Great Job, reasonable price

If you want a company who does great, neat work, this is it. I saw them doing work for a neighbour and got a quote. Quote was mid range, but, I honestly believe the work they did was worth more. I get a lot of comments from neighbours on the quality of their work. Great experience from start to finish!

You cannot lose with this company.

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Company Response

Would you consider being a spokesman for the company ,I feel like I should be paying for such a great review. Thank you much appreciated. Jim Trough Doctor.

Wendy and Cos in Toronto
Wendy and Cos in Toronto
1 review Oshawa, ON
10/10

installation of eavestrough

We called Trough Doctor as we needed a piece of eavestrough installed on the back of our house.
Not only was Jim quick to respond, his personable nature over the phone was refreshing!
His quote was more than reasonable and he was able to complete the work within the week!
Jim, clearly, is a professional! His work ethic is exceptional, he is highly knowledgeable, recommending the best avenue for the customer and he ensures the client is more than happy with his services.
Trough Doctor comes highly recommended!
Thanks again Jim!

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Company Response

Wow thanks so much for the kind words,a great to work with customer always makes me look good.Thanks again Jim Trough Doctor.

Carrie in Whitby
Carrie in Whitby
1 review Ajax, ON
10/10

New Eaves and Downspouts

Our eaves were in terrible shape and we had "waterfalls" in various spots around our home. Jim provided us with a really reasonable quote and completed the job quickly. He had great ideas for re-routing downspouts without taking away from the aesthetic look of our home. We would highly recommend Trough Doctor!

1 of 1 people found this review helpful.
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Company Response

Thanks for taking the time to write this great review Carrie.Good luck with the rest of your renovation and please thank your father for the referral.

10/10

New downspouts

We resurfaced the outside of our home in stucco and wanted to replace the downspouts with something more subtle. Jim came right away, offered a ton of choices in colour, recommended re-routing some of the downspouts and increasing the diameter on one side of the house to better manage water flow. The larger pipe was spray-painted to match the other standard size/colour pipes. Looks great! We would highly recommend Jim's work.

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Company Response

Thanks for the great review Sandy.It was a pleasure working with you and I would be happy to help you with any further endeavors in the future.Jim Trough Doctor.

Carl J from Toronto
Carl J from Toronto
1 review Toronto, ON
10/10

Eavestrough, Leafguard

Jim Hampson installed complete new eavestroughs ,downspouts, and lifeguard on our home in 2009. Last winter we had a small water leak from the corner joint at the second floor roof, which created a dangerous ice patch at the base of our steps. The leak continued to the point when I called Jim if he could come to take a look and repair the leak. Jim came promptly this past December to check it out. His crew confirmed that the corner joint did in fact leak and he repaired the problem at no cost, five years after the original installation.
While on the roof, Jim and crew found a couple of spots where roof shingles had been torn away in a summer wind storm, and he fixed that also. Jim noted that the rubber gasket around two plumbing roof vents had deteriorated from UV exposure, to the point that tears and holes were allowing rain water to enter. Jim repaired these with new rubber vent pipe gaskets.
I was happy that Jim discovered the roof shingle and vent pipe issues and prevented some long term serious roof leaks.
I would happily endorse and recommend these guys to anyone. They are polite, friendly and honest people. Thank you again Jim.

1 of 1 people found this review helpful.
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Company Response

Thanks for the great review Carl.As they say things happen for a reason, so that leaky seam turned out to be a good thing for you as the other issues would have caused serious problems. Please don't hesitate to call if there's anything else we can do for you in the future .Jim Trough Doctor.

joan in Oshawa
joan in Oshawa
1 review Oshawa, ON
10/10

Eavestroughs

I was not sure whether my eaves needed cleaning or replacing so I called five different companies for advice and quotes. Jim showed us where flaws existed and where we already had a leak we were unaware of. He gave us a great price, did the work promptly and he and Mike left the area spotless when they left. So if your eavestroughs need a flu shot, call the trough doctor.

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Company Response

Lol I love that review. It was a pleasure dealing with you and your family don't hesitate to call if there's anything else you need. Ty Jim Trough Doctor.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Trough Doctor

Trough Doctor started out as a small repair & cleaning business, to having several machines and trucks on the road. One of them being a multi profile machine (which gives our customers a choice at no extra cost). We have the style to match your architecture. Tells us something about ...
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