Superior customer service and work !
I contacted D4L, frantic for a contractor, with less than 1 weeks notice. D4L was referred to me by another trades person I was working with.
Jeevan and Katie are a professional, personable and very knowledgeable team. I was immediately put at ease and promised the restoration work would be completed within the time agreed upon. It was !
Basically, I had a basement leak to repair, which resulted in walls being torn down. I had given them less than one week's notice, and I could only allocate 2 days to complete the restoration....and.....it had to be started on a Thursday! I was scheduling different trades people for different jobs and needed a contractor on the Thursday. D4L was given short notice and several restrictions to work around.
Jeevan was my first contact. He came to our home the next day. He was prompt, professional and provided me with a game plan and a fair quote the same day. He also gave me some colour suggestions for paint, which I followed through with. I am very pleased with the results!
My next contact was Katie. She came by with a well written and thorough contract, which I really appreciated. Katie is such a pleasant person. She kept in touch with me for the duration of the job, and followed up with me after the job was completed as well.
Ken and his partner worked on our basement laundry room for 2 days. They put up drywall, baseboards and painted. I am so pleased with Ken's work!! He obviously takes pride in his work and he was very careful to pay attention to details. I truly appreciate people who take pride in their workmanship, it's obvious that Ken does.
Katie also came by to check on the job site to make sure everything was going well. I was impressed as I did not expect her to drive so far, just to check in on a relatively uncomplicated 2 day job.
All in all we are so very pleased with the results. My interactions with Jeevan and Katie was a 5 star experience for me! This "minor" leak issue, caused significant stress for our family however, hiring D4L for the restoration work, was one if the best choices we could have made.
We look forward to one day soon, working with Jeevan and Katie again.
I highly recommend this team!
- Approximate cost of services:
- $0.00