Polar Bear Snow Removal No Longer In Business

Coincidentally, every time it snows, the owner of the company (Adrian) has a family emergency and needs to be out of the country. they have come maybe half the time it snowed, and several days late, and after tons of phone calls. I am still waiting for them to come after the recent heavy snow. They've stopped answering calls. When they did answer calls, there would always be some excuse - the snow is heavy so it is taking long, the truck broke down, the driver needs some sleep etc.. In any case, it seems to be one kid with a snow blower - I'd avoid.