Paul and his team came through for us in a big way, while we prepared to list our home.
Our concrete front steps were in rough shape and no condition to made a good first impression. I knew the stone and finishes I wanted and my husband was willing and capable to do them himself, until he injured his hand shortly before the project was supposed to start. I then found a contractor who agreed to do the work at reasonable price, but then his timelines got pushed out 2 weeks with other jobs, past our planned mls date, so I was scrambling to find someone else. I then connected with Paul by email and text and hired him by text within a day after our initial contact. This was NOT normal for me, but I was in a bind, and my gut feel told me it was going to be okay. Paul's communication was prompt and always to the point. His quote was fair, and understanding the timeline constraints we had, he managed to pull his team together between previously scheduled jobs on a long weekend Saturday, and subsequent evening weeknight.
To help with the timelines, I offered to coordinate and deliver all the materials to the site and coordinate materials removal, so the contract and quote was labour only. I provided an image of the look I wanted from the Stone-Link catalogue to his team (the same one I emailed to Paul before his quote).
Paul's team was organized and ready to work efficiently from the start. Paul checked on them regularly and me, to ensure things were on track and that we were happy with the work.
The final product was excellent! My neighbours are also impressed and are still asking about the work we got done. They all have the same steps we do, and are trying to understand how in a day and a half, ours look so much different - much more grande. Even my husband had to admit that the work they completed was beyond his own capabilities as he didn't have the special equipment needed.
My steps have gone from being a sale deterrent to a selling feature.... and one of the design features we'll miss most when we move.
- Approximate cost of services:
- $1,600.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?