Junk Squad

Junk Removal
Toronto ON M3C 1V9
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HomeStars  >  Junk Removal in Toronto  >  Junk Squad  >  Clean out tenant's garbage
Kei from Toronto
Kei from Toronto
13 reviews Kitchener, ON
8/10

Clean out tenant's garbage

I called Just Junk and Got Junk before calling Junk Squad. Their price was higher before the landfill fee was added. Just a word of advice for anyone using professional junk removal company, the quoted price does not include the landfill fee. Yea, I was shocked at the $400 fee but what can you do? Would you take haul the garbage out yourself? I am saving time and energy for the amount of work involved. Junk Squad is cheaper than others for sure. You only have to monitor them and make sure they take everything away. Don't sign off until you are sure there is no more garbage. Overall good service, just don't be shocked at the landfill fee.

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Company Response

Thanks Kei, for the review. We are glad you enjoyed the service on which we pride ourselves. Thank you for the good rating and we hope to do more service for you in the future. We value your opinions and use these comments to help improve our service.

With each transaction the reps offer a free onsite estimate before any job is started. If and only when the customer agrees to the terms and prices ,that when we will start the work

I wanted to address your concerns about the Landfill, there is as reason why on the website it says additional charges may apply. This is because every transaction is going to be different. Some customer's have items that are strictly donation items or recycled items and therefore there wouldn't be a landfill charge. As for other items what we try to do, unlike our competitors is we will go through the items to see if we can minimize peoples landfill cost by donation and recycling. Any remaining items that are left over is landfill bound. You the Customer is then charged that exact weight at $200.00 per metric ton. Not what the landfill charges us.
As for the Donations, after we have sorted the items and taken them to the donation centres they have the final say as to what they will take and what they will not. You and I may think items are in great shape, but if for whatever reason, weather it be damaged or just not enough floor space,And They reject the items then we have no choice but to take it to the landfill as we don't have a holding facility to store items at.

We Give the customers 3 options when it comes to dealing with the landfill.
OPTION 1. Pre paid option
- Our staff can include the estimated landfill cost into your load price, however when calculating weight on site staff must overshoot slightly to ensure they charge enough to cover the actual landfill disposal fee. This is a good option if you want to have a fixed rate at the time of the removal.
OPTION #2 Accurate Billing
- Customers will complete a landfill authorization form authorizing Junk squad to charge
your credit card for all the landfill bound junk that staff were unable to donate or recycle.The remiaining junk will be billed at a competitive rate of $200.00 /per ton billed accurately to the pound. This will ensure that you only pay for the weight disposed at the landfill. The is your best option for billing accuracy. Example: If you only have 1/4 ton of weight remaining after donations and recycling, your landfill cost will only be $50.00plus tax.
OPTION # 3 Exclude
- Our staff can notify you of all junk deemed landfill bound that has little to no chance of being accepted by a local charities or recycling centres. They will removal all except these items.

We are still the cheapest option. "other companies don't charge landfill.
Correct . Other companies have a flat rate price structure. Sounds great to have just one price however, not when it costs you 3 times more for the same service.

The way that you save is that we can fit 3 of our competitors trucks into 1 of ours.

Our Full Load Price $569.00 plus landfill

Competitors Full load Prices. 3x$5.99=$1797.00

Landfill weight under 200lbs collectively : Free Disposal
Landfill weight over 200lbs Collectivley : $200/Ton (2204lbs)
our full truck load average landfill $400/00

Total Savings $1228.00 for the same volume and better service.