CURATIVE HEATING & COOLING INC

Heating & Air Conditioning
7409 Magistrate Terrace Mississauga ON L5W 1K9
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HomeStars  >  Heating & Air Conditioning in Mississauga   >  CURATIVE HEATING & COOLING INC
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62%

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Reviews by rating (past 12 months)

Reviews for CURATIVE HEATING & COOLING INC

Average customer rating:
7.4 10 (16 reviews)

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Private User
Private User
1 review , ON
10/10

Furnace Replacement

The team came in the freezing night of Christmas and one more time after the new year. Very professional and walked me thru all the steps. Very easy to talk to and also affordable price. Greatly recommend.

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Bernadette in Toronto
Bernadette in Toronto
1 review Mississauga, ON
10/10

Furnance replacement

I am so amazed by Mr Ali Syed and team. It is so hard to find honest and trustworthy people and I found it in his company. Mr Syed. I thank you for all the work that you did to replace my mother's furnace. I am so happy that we were able to find a wonderful men that is so hard-working and dedicated to his job. My mother will not stop talking about how wonderful you are, how wonderful your team worked to get her furnace replaced and how customer service driven you are. you not only replaced her furnace you did a courtesy call to make sure that the furnace is working fine. Thank you Mr Syed for the Excellent service you provided.

Thank you,
Gloria and Bernadette

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Private User
Private User
1 review Brampton, ON
0/10

Furnace repair

I called this company because my furnace was not working and the cost for diagnostic was only 50 dollars

They came and looked at the furnace and stated that it would cost approx 400 to 500 to fix

The ignition and furnace cleaning

I contacted another person to get a second opinion and
they fixed the furnace without changing a part they cleaned it up and charged 130 dollars

My heat was restored

I saved 400 dollars

Beware of this company

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Company Response

Dear Customer,
Your furnace Model No: G51MP-36B-070-01 Lennox
Work required to be done:
1. Part replacement: L210-30 High Limit Safety device
2. Furnace Professional Cleaning and safety check

We highly apologize for any misunderstanding that may have been present after the inspection done on December 28th, 2017. According to our records the furnace that we inspected (Model: G51MP-36B-070-01) had a faulty High-Limit safety device, which is a safety component that monitors and controls the excessive heat within the furnace chamber. The furnace was not turning on heat and the house was a bit cold while we visited. It was clearly giving the code of high limit not responding (left LED slow blinking and the right LED steady). This activity was well observed by you as you had been present and monitoring our work. Please note that once a safety device starts malfunctioning, it must be replaced to ensure the safety. Sometimes there is a possibility that this device can intermittently operate, however, since it is a safety device, it is essential that this device must be replaced to prevent any hazardous situation in the house. Consequently, we advised you to replace this component. The company that you called after may have found the safety device operational at the time of inspection but it is apparent that they did not check the integrity of the component as they were unaware of the previous situation; therefore, they were able to simply clean your furnace and make it operational. This device can generally be replaced for approximately $150-$200 in normal circumstances. However, your furnace was installed in such a way that requires the gas line to be dismantled in order to access your High Limit safety device, which is why the quote we provided you was above the normal price. Moreover, the price we quoted you also included the professional furnace cleaning from our truck mounted system.
Apart from your misunderstanding and the review, we highly advise you to call a certified professional to replace the High Limit safety device to ensure safety. Thank you for your time.

Curative Team

moonha in Mississauga
moonha in Mississauga
1 review Mississauga, ON
10/10

Top notch furnace repair and HVAC service

Ali and Syed showed up on Sunday night (no weekend premium) to repair my furnace back to excellent working condition. But what impressed me more was the fact that they weren't interested in selling me stuff but in making sure i understand my own furnace. They gave me a ton of advice and tips in addition to cleaning the dust and clog in the air duct in and out of the furnace. Very courteous, professional, honest and knows what he's doing. Would continue to use them again for my HVAC needs and recommend them to anyone.

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Private User
Private User
1 review Ottawa, ON
10/10

Furnance service

very nice behavior, expert servicing and cleaning of my furnace at a very reasonable price. person was great to talk, explained all the options and advised me with the knowledge which no one told me before

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j corrado in
j corrado in
1 review Simcoe County, ON
10/10

Furnace

Today we contacted this company as our furnace broke down in this cool weather. Within a very short time they came to check the situation out as it is going to be a cool evening and we needed heat. They assessed the furnace, and determined the work that needed to be done. A reasonable quote was given by them, explanations were then given to us both verbally and visually to enable us to see the problems and to ensure us of the need for the necessary repair. They were concerned for the final outcome as they were concerned there may be an additional problem elsewhere beyond the replacement part but wanted to spare us the additional cost if the furnace could be repaired properly with the initial diagnosis. It was. And not only did they repair it efficiently, they further cleaned the furnace as it was in a need of it as it hadn't been done for quite a while, and then they proceeded to repair the humidifier for us as well on their own time when they saw it wasn't working either. They further rectified a prior installation problem that was left undone by other servicing. Not theirs by the way! They wanted to ensure we had no other issues before they left. And the quoted price did not change. This was their service! The level of service they provided was well above and beyond the norm. It was done promptly, reasonably,and perfectly. We now have heat! But the main reason for this review is the manner in which they presented themselves. They were very professional and knowledgeable, and, most important to us, we could see they operated in a very ethical, honest, friendly and caring fashion. Caring is a missing value in most servicing arenas of late, but this company more than made up for that with us. We would recommend them to you unhesitatingly and highly - and we are prudent in our recommendations! If you are in need of excellent furnace, heating, cooling or related services - do give them a call!

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khalique in Toronto
khalique in Toronto
1 review Mississauga, ON
8/10

Replacement of Gas Water Heater

I know Curative Heating & Cooling for the last 12 years. Recently they installed Bradford White Gas Water Heater at my home and is functioning extremely well. They have provided service on occasions when needed and their responses have been timely and efficient. I definitely recommend Curative to anyone for their complete heating & cooling maintenance and solutions.

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Luanne in North York
Luanne in North York
1 review Brampton, ON
10/10

Duct Cleaning and Furnace maintenance

I Just had my ducts and furnace clean by Curative Heating and Cooling Inc. And I am I am very highly satisfied by their professionalism. They did an amazing job, I was even more impressed by the way in which they cater to our needs. Thank you Curative Heating and Cooling for a job completely well done, and I will definitely recommend this company.
October 29, 2016 Brampton ON.
Luanne

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Wasim in Mississauga
Wasim in Mississauga
1 review Mississauga, ON
10/10

Furnace and AC Repair

Very prompt on time, professional people. They knew what they were doing. Fixed my Air Conditioner and Furnace. Furnace had a complicated motherboard problem and no cooling from A.C. They came within 2 hours timeframe. Overall, a quality work performed. I am happy from their work and style of business. Will recommend Curative to the people in my circle.

1 of 1 people found this review helpful.
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Company Response

Hello Mr. Wasim, We highly appreciate your excellent feedback. We are happy that we have added you among thousands of our satisfied customers. We look forward your word of mouth in future too.
Thanks

Samsaim in Woodbridge
Samsaim in Woodbridge
1 review Mississauga, ON
10/10

A.C PROBLEM SOLVED BY CURATIVE

CURATIVE HEATING & COOLING INC
647-886-8888
7409 Magistrate Terrace
Mississauga
ON
L5W 1K9
CANADA

My A.C broke down in the middle of heat wave. I called Curative for the first time from Internet. They gave me an urgent appointment and were on schedule. The technician Ali, fixed my A.C and gave me a solution for the problem at a competitive price. I would definitely recommend Curative Inc for your heating and Air conditioning work.

1 of 1 people found this review helpful.
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