Our 6 year old fridge stopped working and I called Roy based on the reviews on this website. He was able to come over later that same day and determined what was wrong and the specialized part ( control / circuit board ) that I needed. He arranged to pick the part up that night and returned early the next morning to install it and soon had the fridge up and running. He also provided excellent advice on how to deal with similar situations in the future.
He was professional, pleasant and helpful and the cost was very reasonable. I would definitely call Roy again and will recommend him to my friends and neighbours.