Restoration 1 Brampton Inc

Fire & Water Damage Restoration
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Reviews for Restoration 1 Brampton Inc

Average customer rating:
10 10 (20 reviews)

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Cindy in Brampton
1 review Brampton, ON
10/10

It is not very often that I write a review; however, Restoration 1 Brampton exceeded my expectations on every level. The professional service and outstanding work made a distressing situation a whole lot easier to manage. I had a significant amount of water seep under my laminate floor in the basement coming from the furnace room. The flooring had buckled and water remained under the floor. I called Mike at Restoration 1 and he came over quickly and removed the flooring. He set large fans and a de-humidifier to dry the area so mold will not form. New flooring was laid and the basement looks amazing! Roman and his crew did an outstanding job! I also had my basement stairs done at the same time...carpet taken off and changed to oak covering. Once again, an outstanding, professional job! Thank-you to Mike, Roman and all the crew who helped in this restoration. I am very happy with my renovation and would highly recommend Restoration 1 to anyone.

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Company Response

Thank you Cindy for your kind words! Nothing makes us happier than a satisfied customer!

Shannie from Brampton
1 review Brampton, ON
10/10

We had a mold situation growing in our ceiling. We live in a townhouse building complex and the maintenance in our building were not very helpful and quick to to the matter. Along came Samantha and Mike. They attended to the situation as soon as I called them. The next day, Mike removed and cleaned the mold and inspected our unit as best he could to figure out our leak problem. He was as professional and knowledgable as it can get in this type of scenario. Can't thank you guys enough for being so quick and responsive!! I highly recommend Restoration 1!! :)

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Lennie Exton from Vaughan
1 review Vaughan, ON
10/10

Imagine sitting at your kitchen table on a Friday night, about to have dinner, when all of a sudden you see drops of water on the floor, which very quickly turn to the sound of gushing water from a burst pipe and seeing your entire ceiling and walls become very wet,
very quickly. At that point, all we wanted was someone to assist in repairing the burst pipe, then getting the water damage dried as quickly as possible to avoid mold.

HELLO MIKE and SAMANTHA (!!) to the rescue. Not only did they show up immediately, but made arrangements for a plumber to come by immediately to repair the burst pipe and even recommended an access panel in our bedroom (access to the en-suite bathroom, where the water originated from), just in case a similar burst pipe were to occur again.

Their calm demeanor was very comforting and although we had no choice but to allow them to bring in their dryers, which took over the kitchen for the next few days, my wife was excited because she got a reprieve from having to cook for that period of time.

When they came back to take the dryers away, due to the heavy water damage, one of the dryers had to stay for longer than anticipated, but seeing the dampness on their hand held meter, it was obvious that more time had to be taken to dry out the affected area.

All work was done in a clean and workmanlike fashion and the entire kitchen was sealed off with plastic and became the only room in the house that was really affected by the water damage.

I would recommend Restoration1 to anyone in a similar situation.

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Ian Harrison from Brampton
3 reviews Brampton, ON
10/10

I was working in my office basement close to 1am when I noticed my basement was starting to flood due to sewer backup (10 of my neighbours also got flooded). My son and I began dealing with the mess while my wife checked the internet for "help". She got a recorded message from the first company she tried informing her someone would call her back "soon". An hour later and no callback so she tried another company .. Restoration 1. They told her they'd be there within an hour and sure enough they were. It was Mike who came out, immediately assessed the situation and began emergency stabilization procedures. I could write a book on how impressed and satisfied I am with Mike's work in restoring my office (including a bathroom with vanity, toilet and shower) from a total, disgusting disaster zone to the very clean and mold-free working environment it is now. I don't have pictures of what it looked like before since Mike took care of that (and also since it was too depressing thinking of the nightmare that I now faced trying to somehow remedy this very stressful situation). Thankfully I had Mike who has been nothing but professional, friendly, available for phone calls, and much more throughout the whole process. He has been a great help dealing with my insurance company, pays attention to the little details, and has always been there to deal with any concerns/worries I have along the way. Today he was here removing the last of the debris and putting some final finishing touches on everything (he is a perfectionist). Much more I could say, but I'll just close with a picture of what my 100% restored office looks like. Highly recommended .. A+++++ .. thanks Mike!!!

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Company Response

Wow! Thank you Ian for your kind words! Nothing makes us happier than customers who are completely satisfied! We are here for you 24/7 and are so glad to have been able to help you in your time of need. We wish you all the best!

Steph from North York
1 review Toronto, ON
10/10

My washing machine on the top floor malfunctioned due to a sensor malfunction. Therefore the water on rinse cycle kept running and running without stop. No one was home. The lower floor flooded and I contacted Restoration 1 Brampton. Mike came right away and began the drying process on the different floors. He also did the repair job for my flooring and dealt with my insurance provider on my behalf. Very satisfied with his work and I will recommend him to anyone who would need his services.

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Company Response

Thank you Stephanie! You were a pleasure to work for and we are glad you are satisfied with our work. We are here for you 24/7!

Pat McGrail from Brampton
2 reviews Brampton, ON
10/10

A leak from a toilet supply hose ran for several hours overnight, flooding carpet throughout the upstairs, walls and ceilings on the main floor and finished basement. The garage was also flooded necessitating removal of drywall and insulation in the ceiling and one wall.

Restoration 1 was recommended by the plumber. Mike and his crew were onsite within one hour of being called, Shortly thereafter, he had wetvacs and drying equipment onsite and his crew was lifting carpets and disposing of under-padding. He was in and out checking on drying equipment for the next two weeks, removing drywall and insulation as needed.

The equipment appeared to be new, and of high quality.

The house was completely dried with no sign of any mold, ready for repairs.

Mike and his crew were very pleasant to deal with, conscientious and prompt. I would highly recommend them.

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Company Response

Thank you so much Pat for your kind words. We are so glad that we could be there for you in your time of need! We're here for you 24/7! Thank you also to Archdekin Plumbing for helping take care of this wonderful customer!

irene McConney from Toronto
2 reviews Toronto, ON
10/10

I came home to find my dishwasher hose busted & water was flooding my kitchen & leaked to the basement. I reached out to a friend who recommended this company & Mike came within 20 minutes! I was extremely grateful. He was quick, reasonable, efficient, kind, knowledgeable & very helpful. Great experience using this company! I very rarely go out of my way to make recommendations (busy life with triplets) but in this case I was happy to do it!

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Company Response

Thank you so much for your kind words Irene! We are so happy we could help you as soon as we could & wish you dryer days :)

Deepak from Brampton
1 review Brampton, ON
10/10

I had water damage in my home that extended from the second level, all the way down to the basement. I called Michael and he arrived within an hour and started taking care of the restoration services. Throughout the entire process, Michael and his team were professional and courteous. I would definitely recommend Restoration1 to anyone looking for a honest and reliable restoration/repair company.

1 of 1 people found this review helpful.
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Company Response

Thank you Deepak! We are so glad we could be of service to you in your time of need. Call us anytime!

Susan W from Brampton
3 reviews Brampton, ON
10/10

Had a leak from a pipe going into my basement. Chris came to take care of the clean up. He was extremely professional, prompt, and open to my suggestions. He followed up exactly when he said he would and offered options. Would highly recommend!

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Company Response

Thanks Susan! Glad we could be of service. Call us anytime!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Restoration 1 Brampton Inc

At Restoration 1 Brampton Inc, we specialize in water damage restoration services. We also offer mould remediation, fire and smoke clean up as well as storm response services. We take care of cleaning up any water leaks with our extraction service and state of the art drying systems.

We can help you remove all of the water from drying your carpets, floors, walls and furniture to restoring your home or office to its original condition or even better. We perform restoration services for both residential and commercial properties.

No job is too big or too small for us. Since we work with the insurance company, but not for the insurance company, our commitment is to you, the property owner and your needs. Restoration1 will take complete care of you and guide you through the entire process of getting your property back to normal as quickly as possible. Please read on to find out how we can be at your assistance.

CATEGORIES
Fire & Water Damage Restoration
SERVICES
Water Damage Mould Remediation Fire & Smoke Sewage Cleanup
SPECIALITIES
water remediation services
WEBSITE
http://brampton.restoration1.ca/
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
5
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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