GTA Basement Experts

Basement Renovation
240 Willowdale Ave Toronto ON M2N 4Z6
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Basement Renovation
GTA Basement Experts
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93%

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Reviews by rating (past 12 months)

Reviews for GTA Basement Experts

Average customer rating:
9.7 10 (28 reviews)

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David in Toronto
David in Toronto
1 review Toronto, ON
10/10

Basement Renovation

Alex did the remodel of our basement in the spring of 2017. From the beginning Alex listened and worked with us to make the project what we wanted. Also, we had a very tight timeline because we had family visiting from oversees and it needed to be done before they arrived. They started on time, and worked efficiently. Even when a heavy rainstorm during demo disclosed a small basement leak, it was fixed in the same day and the project wasn't delayed. Ultimately, the project was done on time and on budget, with quality finishes and exactly what we were looking for. Our family loves our new basement. We have recommended GTA Basement Experts to many friends without hesitation. Thank you Alex.

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Company Response

Dear David, thank you very much for the great review and for referring us to your friends. We are very pleased that we met your expectations and are delighted with the final result.
Alex & Sergei.

Carole
Carole
1 review Toronto, ON
10/10

Basement and Main Floor Renovation

After having met with 4 contractors for our renovation project, we chose GTA Basement Experts. We are extremely pleased to say, we weren’t disappointed. We had the pleasure of working with Alex on the renovation of our basement and main floor in the summer of 2018. Alex was very professional, honest and easily accessible. Sergei, our project manager was knowledgeable, flexible and very thorough. All of the trades people from the framer, plumber, electrician, tiler and kitchen cabinet installer were highly skilled professionals who provided excellent workmanship. In a day and age where shoddy work and poor service are all too common, GTA Basement Experts are indeed a rare find. I would highly recommend them without reservations.

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Company Response

Thank you so much for the wonderful review and kind words, Carole. Your evaluation of our work motivates us to do our job at an even more professional level. We will be very happy to have the occasion to help you in future projects. Thanks again!

toronto
toronto
1 review Toronto, ON
8/10

Complete Basement Reno

Alex, Surgei and his team of subcontractors were prompt, professional and respectful.
In about 6 weeks they took our unfinished, small basement and transformed it into a comfortable family area complete with bathroom, laundry area and storage.
Always quick to reply with emails or phone calls, they would also take the time to make sure that finishes we chose worked well with the layout. They completed the job on time and on budget.

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Company Response

Many thanks for your review. We hope that you and the children will enjoy the new part of your cozy home.

Chris in Toronto
Chris in Toronto
1 review Toronto, ON
9/10

Basement Finishing

We are very happy with the final product, and are now enjoying our new basement! GTA took the time to come onsite and talk with us about options and work out solutions before the work started, and were very responsive to emails/calls throughout the process. They also communicated and worked very well with both the waterproofers and HVAC people to ensure everything went as smoothly as possible. They provided clear paperwork, and stayed on budget.

We recommended GTA to our neighbours, and their work starts this week!

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Company Response

Thank you kindly for your review, Chris. We are happy to hear that you had a positive experience with us and it was a pleasure working with you.

Brad from Markham
Brad from Markham
1 review Vaughan, ON
10/10

Professional and Flexible

I had my basement finished summer 2017. Overal very good experience because I had very detailed quote from them and no surprise during the project.
They have been very flexible with minor changes during the project. the final result was very clean and exactly what we expected to see after completion.

Alex and his team are very polite and professional and you get quick response from them even after the completion of the project if you have any question.

Highly recommended for anyone like to get a professional work with reasonable price.

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Company Response

Thank you very much for a great review!

Josh in Toronto
Josh in Toronto
1 review Toronto, ON
10/10

Basement renovation

After comparing many contractors we decided on GTA Basement Experts. We ended up being very happy with our decision as Alex and Sergei were a pleasure to work with and kept us well informed on progress, and the quality and speed of the work were as promised and expected.

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Company Response

Thank you very much Josh for your business and great review.

Quinn in Toronto
Quinn in Toronto
3 reviews Toronto, ON
9/10

Basement demo

I hired Alex and his team to demo our old basement and install new windows. The job was done quickly and within budget.

I will be certainly inviting Alex back for future work.

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Company Response

Thank you for the positive review, Quinn. We will be happy to work with you in the future.

Luciano - North York in North York
Luciano - North York in North York
1 review Toronto, ON
10/10

Basement Renovation

We met with 3 separate contractors and we couldn’t be more pleased with choosing GTA Basement Experts. From my very first meeting with Alex I felt very comfortable and trustworthy of his company. He was able to provide a functional design for us utilizing all available space. His onsite staff were very skilled and they worked long hours to ensure the schedule demands were met. Sergei was the onsite Project Manager and he was very professional and always there to ensure the quality of work from his staff was performed with the highest of standards. Midway through the renos we made a few design changes and Sergie was very accommodating without any problems . He always kept in contact with us to ensure we were satisfied as the work progressed. If anyone is looking for a contractor to provide exceptional service and stay on time and on budget I would highly recommend GTA Basement Experts.

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Company Response

Thank you Luciano and Donna for your review and for mentioning that you would recommend us to others. We take great pride in our work and in ensuring we meet and exceed our customers' expectations and are glad that we did not disappoint. We are thankful to have been part of your renovation experience and hope to work with you again in the future!

Ana in Oakville
Ana in Oakville
1 review Oakville, ON
10/10

Fantastic experience with GTA Basement experts

Absolutely amazing experience with GTA basement experts. I researched many companies before settling on these guys and was not disappointed. Very honest and reasonably priced group, Alex was a pleasure to work with - a real professional who answered all our questions and was attentive to detail. The renovations were all done within the time frame we agreed upon with no delays and Sergey was easily available and managed his team well and efficiently. If we have another basement to renovate in the future, we will definitely go with these guys again - I would highly recommend them!

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Company Response

Thank you kindly for your review. We are so glad to hear that you had a positive experience with us and it was a pleasure working with you. We take pride in our customers' satisfaction and are grateful to know how we did!

Homeowner in Etobicoke in North York
Homeowner in Etobicoke in North York
1 review Toronto, ON
7/10

Satisfactory basement completion

Overall GTA basement Experts did a satisfactory job. Most importantly they are honest and take pride in their reputation and are concerned about how their customers perceive them.
The only issue is that they have so many projects on the go that Sergei the supervisor was almost never at my site for more than 15 minutes a day and that too not daily. This led to either inadequate understanding of the project scope or inadequate and improper communication of work details to their subcontractors and no one caught the mistakes. I had to point many of the mistakes and miss-outs which led to them having to re-do many things causing delays and more importantly, loss to GTA Basement Experts.
To their credit they rectified all of the problems satisfactorily, but they could do better to avoid the aggravation.

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Company Response

Thank you for your review. We will absolutely take all of your feedback into consideration, we indeed are very busy during the summer months, however our priority is to ensure that all our clients’ needs are met and we attend to all issues promptly. We are so sorry to hear that there may have been discrepancies during the project; we wish we had known how you felt during the project as we would have absolutely done everything to rectify the situation promptly at the time and on site immediately. Nevertheless we appreciate your review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GTA Basement Experts

When you're ready to give your basement a new look or increase the size of your living space in a practical way, turn to our team at GTA Basement Experts. When it comes to basement renovation, Toronto residents depend on us to help them get the basements they've always wanted.
Although we started as a small renovation subcontractor, we've worked hard and built our reputation by doing excellent work over the past 15 years. We've been involved in award-winning real estate projects and are capable to help you get a basement you'll love.
When hiring basement contractors, you deserve freedom of choice. That's why we offer many packages and design ideas to suit your expectations. You can also take advantage of our financing program and payment schedules that make it easier to budget for your basement project.
Since the establishment of GTA Basement Experts, we have created a reliable network of suppliers and subcontractors. You get access to skilled tradespersons and high-quality materials at wholesale prices as a result. If you're frustrated by a cramped and unappealing basement space, our designers are ready to improve your space in a meaningful way. We thrive when tasked with challenging projects and enjoy transforming basements into places that match our clients’ lifestyles and needs.
Because we only focus on basements within the scope of our business, you can rest assured we have the expertise and experience needed for great results. When you ask us to handle your basement renovation, we'll take care of everything from start to finish. All you need to do is look forward to the beautiful outcome.
It can be very risky and dangerous to try and do a renovation yourself or hire unskilled laborers. Our team members from are licensed, bonded, and carry WSIB insurance. Because they make safety a top priority, you'll save time and money by hiring us.
Our dedicated team has a steadfast commitment to never make compromises during your renovation. We only use high-quality materials and will work hard to earn your complete satisfaction. We'll set realistic expectations about the budget and timeframe to ensure a smooth process, too. Contact us today for a free estimate.

CATEGORIES
Basement Renovation
SERVICES
Basement Remodeling, Renovation, Finishing, Development, Addition; Electrical, Insulation, Water Damage Repair, Fire Damage Repair, Carpeting, Flooring, Painting, Plumbing, Tiles, Bathrooms, Wine Cellars, Kitchens, Gyms, Swimming pools, Fireplaces
BRANDS
as per client's request
STYLES
as per client's request
SPECIALITIES
Basement Remodelling, Renovation, Finishing, Development
WEBSITE
http://gtabasementexperts.ca
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
18
PAYMENT METHOD
cash, cheque, financing
LICENSES
813016599
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$15000
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 years workmanship warranty
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