GTA Basement Experts

Basement Renovation
240 Willowdale Ave Toronto ON M2N 4Z6
Write a Review
Write a Review
Website
HomeStars  >  Basement Renovation in Toronto  >  GTA Basement Experts
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for GTA Basement Experts

Average customer rating:
9.7 10 (25 reviews)

Sort by

Chris in Toronto
Chris in Toronto
0 reviews Toronto, ON
9/10

Basement Finishing

We are very happy with the final product, and are now enjoying our new basement! GTA took the time to come onsite and talk with us about options and work out solutions before the work started, and were very responsive to emails/calls throughout the process. They also communicated and worked very well with both the waterproofers and HVAC people to ensure everything went as smoothly as possible. They provided clear paperwork, and stayed on budget.

We recommended GTA to our neighbours, and their work starts this week!

Was this review helpful? Yes No
Company Response

Thank you kindly for your review, Chris. We are happy to hear that you had a positive experience with us and it was a pleasure working with you.

Brad from Markham
Brad from Markham
0 reviews Vaughan, ON
10/10

Professional and Flexible

I had my basement finished summer 2017. Overal very good experience because I had very detailed quote from them and no surprise during the project.
They have been very flexible with minor changes during the project. the final result was very clean and exactly what we expected to see after completion.

Alex and his team are very polite and professional and you get quick response from them even after the completion of the project if you have any question.

Highly recommended for anyone like to get a professional work with reasonable price.

Was this review helpful? Yes No
Company Response

Thank you very much for a great review!

Josh in Toronto
Josh in Toronto
0 reviews Toronto, ON
10/10

Basement renovation

After comparing many contractors we decided on GTA Basement Experts. We ended up being very happy with our decision as Alex and Sergei were a pleasure to work with and kept us well informed on progress, and the quality and speed of the work were as promised and expected.

Was this review helpful? Yes No
Company Response

Thank you very much Josh for your business and great review.

Quinn in Toronto
Quinn in Toronto
0 reviews Toronto, ON
9/10

Basement demo

I hired Alex and his team to demo our old basement and install new windows. The job was done quickly and within budget.

I will be certainly inviting Alex back for future work.

Was this review helpful? Yes No
Company Response

Thank you for the positive review, Quinn. We will be happy to work with you in the future.

Luciano - North York in North York
Luciano - North York in North York
0 reviews Toronto, ON
10/10

Basement Renovation

We met with 3 separate contractors and we couldn’t be more pleased with choosing GTA Basement Experts. From my very first meeting with Alex I felt very comfortable and trustworthy of his company. He was able to provide a functional design for us utilizing all available space. His onsite staff were very skilled and they worked long hours to ensure the schedule demands were met. Sergei was the onsite Project Manager and he was very professional and always there to ensure the quality of work from his staff was performed with the highest of standards. Midway through the renos we made a few design changes and Sergie was very accommodating without any problems . He always kept in contact with us to ensure we were satisfied as the work progressed. If anyone is looking for a contractor to provide exceptional service and stay on time and on budget I would highly recommend GTA Basement Experts.

Was this review helpful? Yes No
Company Response

Thank you Luciano and Donna for your review and for mentioning that you would recommend us to others. We take great pride in our work and in ensuring we meet and exceed our customers' expectations and are glad that we did not disappoint. We are thankful to have been part of your renovation experience and hope to work with you again in the future!

Ana in Oakville
Ana in Oakville
0 reviews Oakville, ON
10/10

Fantastic experience with GTA Basement experts

Absolutely amazing experience with GTA basement experts. I researched many companies before settling on these guys and was not disappointed. Very honest and reasonably priced group, Alex was a pleasure to work with - a real professional who answered all our questions and was attentive to detail. The renovations were all done within the time frame we agreed upon with no delays and Sergey was easily available and managed his team well and efficiently. If we have another basement to renovate in the future, we will definitely go with these guys again - I would highly recommend them!

Was this review helpful? Yes No
Company Response

Thank you kindly for your review. We are so glad to hear that you had a positive experience with us and it was a pleasure working with you. We take pride in our customers' satisfaction and are grateful to know how we did!

Homeowner in Etobicoke in North York
Homeowner in Etobicoke in North York
0 reviews Toronto, ON
7/10

Satisfactory basement completion

Overall GTA basement Experts did a satisfactory job. Most importantly they are honest and take pride in their reputation and are concerned about how their customers perceive them.
The only issue is that they have so many projects on the go that Sergei the supervisor was almost never at my site for more than 15 minutes a day and that too not daily. This led to either inadequate understanding of the project scope or inadequate and improper communication of work details to their subcontractors and no one caught the mistakes. I had to point many of the mistakes and miss-outs which led to them having to re-do many things causing delays and more importantly, loss to GTA Basement Experts.
To their credit they rectified all of the problems satisfactorily, but they could do better to avoid the aggravation.

Was this review helpful? Yes No
Company Response

Thank you for your review. We will absolutely take all of your feedback into consideration, we indeed are very busy during the summer months, however our priority is to ensure that all our clients’ needs are met and we attend to all issues promptly. We are so sorry to hear that there may have been discrepancies during the project; we wish we had known how you felt during the project as we would have absolutely done everything to rectify the situation promptly at the time and on site immediately. Nevertheless we appreciate your review.

K in Markham
K in Markham
0 reviews Toronto, ON
10/10

Basement Renovation

This review is a little late in coming because we have been enjoying our new basement so much.
GTA Basement Experts was a pleasure to deal with - and extremely professional in their approach in getting this job done. We have done a lot of work on our house -including adding an entire 2nd floor- and this experience was definitely one of the best.
From planning to execution, everything was handled as we would like it. Lots of communication and professionalism in moving this to completion.
Highly, highly recommend.

Was this review helpful? Yes No
Company Response

Thank you very much for your business and great review.

Private User
Private User
Private User reviews Aurora, ON
10/10

Basement Reno

Honest and professional group. The main concern with renovations is who can you trust. We trusted Alex and his group and had no regrets whatsoever. The work was done in the estimated time frame, no matter what we threw at them they were able to execute and in good quality. Sergei, our project manager, is very knowledgeable and we relied on him for advice and input. Overall a very good experience, we would recommend GTA Basement Experts to anyone who's looking for an honest, knowledgeable and professional contractor.

Was this review helpful? Yes No
Company Response

Thank you very much for the review!

VMSUNSAR in Newmarket
VMSUNSAR in Newmarket
0 reviews Newmarket, ON
10/10

Basement Finishing

We recently had GTA Basement Experts complete our basement finishing, and we are extremely happy with the results. We first met with Alex and were very impressed with his design ideas and how detailed and straight forward the quote he presented to us was. They started the job on time, and their team was very professional and hard-working. Alex and Sergei were fantastic to deal with, and were always very quick to answer any questions we had. We are very happy with our basement and would recommend GTA Basement Experts to anyone.

Was this review helpful? Yes No
Company Response

Thank you very much once again for your business, cooperation and great review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GTA Basement Experts

When you're ready to give your basement a new look or increase the size of your living space in a practical way, turn to our team at GTA Basement Experts. When it comes to basement renovation, Toronto residents depend on us to help them get the basements they've always wanted.
Although we started as a small renovation subcontractor, we've worked hard and built our reputation by doing excellent work over the past 15 years. We've been involved in award-winning real estate projects and are capable to help you get a basement you'll love.
When hiring basement contractors, you deserve freedom of choice. That's why we offer many packages and design ideas to suit your expectations. You can also take advantage of our financing program and payment schedules that make it easier to budget for your basement project.
Since the establishment of GTA Basement Experts, we have created a reliable network of suppliers and subcontractors. You get access to skilled tradespersons and high-quality materials at wholesale prices as a result. If you're frustrated by a cramped and unappealing basement space, our designers are ready to improve your space in a meaningful way. We thrive when tasked with challenging projects and enjoy transforming basements into places that match our clients’ lifestyles and needs.
Because we only focus on basements within the scope of our business, you can rest assured we have the expertise and experience needed for great results. When you ask us to handle your basement renovation, we'll take care of everything from start to finish. All you need to do is look forward to the beautiful outcome.
It can be very risky and dangerous to try and do a renovation yourself or hire unskilled laborers. Our team members from are licensed, bonded, and carry WSIB insurance. Because they make safety a top priority, you'll save time and money by hiring us.
Our dedicated team has a steadfast commitment to never make compromises during your renovation. We only use high-quality materials and will work hard to earn your complete satisfaction. We'll set realistic expectations about the budget and timeframe to ensure a smooth process, too. Contact us today for a free estimate.

CATEGORIES
Basement Renovation
SERVICES
Basement Remodeling, Renovation, Finishing, Development, Addition; Electrical, Insulation, Water Damage Repair, Fire Damage Repair, Carpeting, Flooring, Painting, Plumbing, Tiles, Bathrooms, Wine Cellars, Kitchens, Gyms, Swimming pools, Fireplaces
BRANDS
as per client's request
STYLES
as per client's request
SPECIALITIES
Basement Remodelling, Renovation, Finishing, Development
WEBSITE
http://gtabasementexperts.ca
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
18
PAYMENT METHOD
cash, cheque, financing
LICENSES
813016599
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$15000
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 years workmanship warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.