Signature Cleaning Services

House & Apartment Cleaning
215 Oakland Avenue Winnipeg MB R2G 0A7
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House & Apartment Cleaning
Signature Cleaning Services
Star Score
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76%

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Reviews by rating (past 12 months)

Reviews for Signature Cleaning Services

Average customer rating:
9.2 10 (21 reviews)

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DJ
DJ
0 reviews Winnipeg, MB
10/10

Home Cleaning Services Excellent

Excellent cleaners. They take initiative and do a thorough job, significantly better than a more expensive competitor. Easy to schedule, convenient to change when necessary, and very courteous. While rarely recommending businesses because a high standard is required & rarely achieved, they get a recommendation because they achieve the performance required.

Approximate cost of services:
$160.00
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Private User
Private User
Private User reviews Winnipeg, MB
0/10

Won’t fix what they break

BOOKER BEWARE!! I was a client of Signature every 4 weeks and while they do a wonderful job cleaning I must warn others of the experience I had when they broke my microwave. We were at the cottage when Signature cleaned last, they were the only people in our condo while we were gone, and we got home our microwave light was on and door was open. Turns out the latch to the door had broken between we left for the cottage and we arrived home. When I first called I was told there had been a quality supervisor present for my cleaning who had check the microwave and so they knew it wasn’t them. The microwave repair person informed me that the latch would’ve only be able to break under pressure while being closed and cost me $280. I called the owner, Joanne, and she had the audacity to suggest that my microwave broke because the construction across the street shifted my condo and apparently only affected my microwave latch. While laughable, I found it insulting that she would pass the blame from her team like that. Do not book if you expect your cleaners to fix something they broke.

Approximate cost of services:
$135.00
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Company Response

Dear Michelle,

First let me apologize. I hate the thought of leaving someone feeling this way about our company because I built this company on accountability. Over the years, we have replaced countless items that we have broken or even suspected we may have broken. Sometimes we think we broke something, and then the customer says it was already broken. We do not have a punitive system in place for employees who accidentally break something. Sometimes we break something on the very first clean! While that is bad luck, and we cringe when we tell the customer, we still ALWAYS do. We teach that it’s not the breakage that will make us lose a customer, it’s how we handle it that counts: with honesty accountability and integrity. I can see here how we failed you by not collaborating on a solution to this problem. The microwave appeared to close without incident when our team cleaned it and when our supervisor quality checked it. If we had a problem closing the microwave, we would have called you to let you know there was a problem. There was no incident at all to report and we do not understand why the microwave was open when you returned home from the cottage. However, I know that is not helpful to you in the end so please forward us a copy of the repair invoice and we will send you a check for the repair item. And hopefully you may feel better about this situation.

Kindly, Joanna

TessKay in Winnipeg
TessKay in Winnipeg
1 review Winnipeg, MB
10/10

Home Cleaning

We decided to get the deep clean, because our house was in desperate need. The two ladies showed up on time and did an absolutely fantastic job. The entire house is sparkling and I am so incredibly happy with their work! They worked so hard and did such a good job. I will definitely be hiring this service again!

Approximate cost of services:
$415.00
1 of 1 people found this review helpful.
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Company Response

Wow! What an awesome review! Thank you so much! We aim to sparkle!

Private User
Private User
Private User reviews Winnipeg, MB
10/10

Put me at ease

Really happy with the service. I felt weird hiring cleaners for the first time (inviting strangers into my house? While it's a mess?!) but on the phone and in person the ladies I talked to at Signature were really easygoing and unphased by the grime. And a few hours later, everything was clean! Like magic, the chores just went away. It did take a couple of weeks to get an appointment and they're not the cheapest but they really are good, the surfaces have been scrubbed and not just wiped. The staff put me at ease, called to tell me when they were on their way, finished up early...we have hired them to come on a regular schedule.

Approximate cost of services:
$250.00
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Company Response

Thank you so much for the kind review. Your words remind us of why we work so hard to make a difference. Looking forward to making your home shine again!

Private User
Private User
Private User reviews Winnipeg, MB
10/10

Post renovation clean

A thorough cleaning was required following a major home renovation project. Erin's team worked well together, accommodating all of my specific requests and did an excellent job! I would highly recommend them to anyone.

Approximate cost of services:
$700.00
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Company Response

Thank you so much for sharing your review here. Renovation cleans are always a challenge! Glad to hear Erin speared that like the Champ we know she is! Thank you for choosing Signature to make your home shine!

Lori in Winnipeg
Lori in Winnipeg
1 review Winnipeg, MB
10/10

Initial house cleaning

Just had Desiree and Amy in to clean my house for the first time ever. They did such a good job. My kitchen and both bathrooms are gleaming. If anyone asks me I will certainly recommend Signature Cleaning. Thank you ladies! You did a great job!

Approximate cost of services:
$200.00
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Company Response

Thank you so much for the appreciation and for sharing your review! We are happy to help!

Darcy1 in Winnipeg
Darcy1 in Winnipeg
1 review Winnipeg, MB
10/10

Great service

Have used signature for years love their service and attention to detail ! Started with Jo many years ago and I am glad to continue with her cleaning staff as her business grows always pleasant staff

Approximate cost of services:
$150.00
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Company Response

Thank you SO MUCH Darcy! I am so thankful that you been along for the ride with me. We have indeed come a long way since I first cleaned for you. We are proud to be consistently delivering a service that is still in line with what I first visioned so many years ago. Cheers!

elatter
elatter
1 review Winnipeg, MB
10/10

Cleaning

Did not receive previous email. I am very happy with my service and have recommended to friends.
Staff very pleasant and hard working

Approximate cost of services:
$100.00
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Company Response

Thank you so much Elaine for adding a review for us on Homestars. We appreciate your business and the loyalty you have shown us over the years. It is always a pleasure to serve you.

geoklass.whl
geoklass.whl
1 review Winnipeg, MB
10/10

House cleaning Service

The work done by Ted and Gavrielle was really exceptional. They clean at a level that I have never seen in a cleaner before. For example, they pick up all area rugs after they vacuum them and clean the floor underneath. I have never met a cleaning person who was that thorough. I really feel like my house is in excellent condition when they are finished. I have recommended them to a friend, so you may be getting a call from her in the near future. Your fees are somewhat higher than I’m used to paying, but the quality of the work is beyond anything I’ve experienced in the past

Approximate cost of services:
$225.00
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Company Response

Thank you so much Georgia! Lifting and cleaning under mats is part of our Signature Service. We are so happy you noticed. Sometimes it's hard to foster and manage a company that focuses on quality over quantity but comments like this remind us that it is undoubtably the best way to make a difference. Thank you for the review!

LizG
LizG
1 review Winnipeg, MB
10/10

House Cleaning

We have had Signature Cleaners in to help out by cleaning house throughout a busy time in our lives and I could not be happier at coming home to spotless bathrooms, gleaming floors and a clean house and kitchen. Everything is left tidy and welcoming. Staff at Signature Cleaning are tactful and friendly and we have found them to be trustworthy. We recommend Signature Cleaning with confidence.

Approximate cost of services:
$200.00
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Company Response

Dear Liz,
I'm not going to lie, you are one of our favorite customers: top three for sure! Thank you so much for your continued gratitude and hospitality towards our teams. We appreciate you sharing your review here for us! Big thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Signature Cleaning Services

Welcome to Signature Cleaning Services. We are a Top Rated Winnipeg Cleaning Company servicing all of Winnipeg, Headingley, East St. Paul, West St. Paul, St. Andrews and everything in between.

We are not a franchise, we are a local home grown company founded on integrity, accountability and excellence.
We hire only employees that we train to deliver our Signature Cleaning Method that is earning 5 Star Reviews from customers every single week.
Our 100% Satisfaction Guarantee means you'll LOVE your clean or we'll come back and fix it.
Our 99% Reliability Rate means we will clean your home on the day it's scheduled.
Our Quality Assurance Program ensures we deliver Consistency and Excellence.
All our people are Bonded Insured and we maintain valid Background Checks for each employee.

Service SO GREAT You'll See STARS!

CATEGORIES
House & Apartment Cleaning
PRODUCTS
High Quality Color Coded Microfiber Professional Vacuums
SERVICES
House Cleaning Services, Move-in Move-outs, Post Construction Cleaning, Commercial Office Cleaning
WEBSITE
https://signaturecleaning.ca/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
28
RETURN POLICY
Our 100% Satisfaction Guarantee means you'll LOVE your clean or we'll come back and fix it.
PAYMENT METHOD
Visa, Mastercard
MEMBERSHIPS
ARCSI - Gold BBB A+
LIABILITY INSURANCE
Yes
DIPLOMAS
2014 Top Choice Award 2108 Top Choice Nominee
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
3 Labor Hours
BONDED
Yes
WARRANTY TERMS
Our 100% Satisfaction Guarantee means you'll LOVE your clean or we'll come back and fix it.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.