We hired this company to clean our windows the 1st week in June 2017, and later on to provide lawn service when we were away. First, a bracket in one of our 2nd floor double hung windows was broken during window cleaning. It now falls out if we try to open it - a very dangerous situation. Keven came and took away the broken part to get a replacement - but we have never seen or heard from him since. We have sent numerous emails and voice mails. Nothing. We begged him to at least return the broken part so we can try to replace it ourselves. He has never bothered to contact us. We are now left with a serious problem to try to solve ourselves. The 2nd problem is that the lawn care was never done. The grass became so high while we were away that friends stepped in and cut it for us.