Urban Irrigation Solutions

Sprinkler Systems
28-88 Lower Village Gate Toronto ON M5P 3L7
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Sprinkler Systems
Urban Irrigation Solutions
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94%

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Reviews for Urban Irrigation Solutions

Average customer rating:
9.7 10 (20 reviews)

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Private User
Private User
1 review Toronto, ON
10/10

Outstanding Company with Outstanding Service!

I was referred to Urban Irrigation a few years ago and have never looked back! They are completely reliable for yearly maintenance and repairs, and they show up on the right day at the agreed upon time -- ALWAYS. My dealings have been with Brandon, who is so quick to reply to emails and texts, and has been incredibly helpful at troubleshooting and offering the best, most efficient/affordable solutions to any issues that have arisen. I highly recommend Urban Irrigation - 5 stars++++!

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Company Response

Thank you for the review !

Mike
Mike
3 reviews Toronto, ON
10/10

Front and Backyard Irrigation

I've dealt with several landscaping companies in the past and none of them even get close to the quality and professionalism of Urban Irrigation. I find all these companies are so busy and forget about customer service. However, I experienced the complete opposite and was very pleased with the service provided. The pricing was fair and transparent. No hidden fees. You can truly feel the passion in the work they do to complete the well and on time. I highly recommend this company.

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Company Response

Hi Michael thanks for taking the time to leave a review. Feel free to contact us with any questions or concerns in the future. It was a pleasure working with you.

haleylibman
haleylibman
0 reviews Vaughan, ON
10/10

Irrigation installation

Brandon at Urban Irrigation installed a wifi controlled irrigation system for the backyard that we can turn on with our phones to water our backyard grass and garden beds as well as turn on every time we see a raccoon. They did a fantastic job and were a pleasure to work with. I definitely recommend their services.

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Company Response

I'm glad to hear the system is keeping the raccoons out :) see you in the spring

E. N.
E. N.
1 review Markham, ON
10/10

Garden irrigation and lighting

The company fixed my existing system and made suggestions for improvement by adding different heads and sizes in anticipation of plant growth. They were punctual and cleaned up after themselves. They installed lighting that made the backyard a thing of beauty during the winter months. If they were running late with another job, they called to let us know. Pleasure to work with them

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Company Response

Thank you for the review. You have a beautiful garden and It was our pleasure to upgrade the system to be more water efficient. I'm glad you are enjoying the landscape lighting as well :)

Robert M.
Robert M.
0 reviews Richmond Hill, ON
10/10

Automated irrigation

I contacted Urban Irrigation Solutions to install an automated irrigation system in my backyard so we don’t have to water our new garden every night. Brandon met me on site and walked me thru the design and installation process. The installation team got the job done in one day and cleaned up fairly well. They were a pleasure to work with and I will recommend them in the future.

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Company Response

Thank you for the kind words. It was great working with you and I'm glad the garden is looking much better.

Ashley.ducasse75@gmail.com  in Old Toronto
A. D.
0 reviews Toronto, ON
4/10

Not professional

Asked for irrigation on my front and backyard, not a large space. Brandon and his workers were late to start and tracked dirt all over my porch and paved areas. There were also cigarette butts strewn about. The workers tried to argue with me when I asked them to clean up after themselves. I admit there was a language barrier as the workers spoke little English, but I'm sure they understood what I was asking. Sweep and hose it down! I should not have to do this part of your job for you.

It is hard to believe the other reviews on this Homestars page are real, as my experience with this company is completely opposite.

Use at your risk! My husband and I will be moving on from Urban Irrigations.

1 of 1 people found this review helpful.
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Company Response

Hi Ashley, sorry to hear the crew didn't do a good job cleaning up afterwards. I will make sure they are aware of it and it doesn't happen again. Thanks for bringing that to my attention so we can improve our service moving forward. Nobody in our company smokes so I'm not sure who's cigarettes butts those were.

Michelle
Michelle
1 review Toronto, ON
10/10

Irrigation

Brandon and his team were extremely knowledgeable and professional. They installed our irrigation system and landscaped a large front and back yard last June. Everything was done to plan and the project was completed on-time. Would absolutely recommend Urban Irrigation Solutions for any irrigation and landscaping projects you have. Thank you for your hard work!

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Company Response

Hi MIchelle. Thank you for the review. It was a pleasure working with you in the fall and I'm glad you enjoyed our work. We'll see you in the spring!

Jordan in Toronto
Jordan in Toronto
2 reviews Toronto, ON
10/10

The Irrigation Master!!!!

So happy the way things turned out. It normally takes quite a bit to impress me. I am always hesitant about booking large jobs for my house but with Brandon things went so well. Brandon and his professional team restored my confidence in irrigation. After a terrible experience with an old irrigation company years ago I was very cautious in dishing out the $$ to get things fixed. This spring I said enough. I deserve a backyard with a working irrigation system lol. Now it takes quite a bit to impress me and I was impressed !

The details:

Was called back same morning I put in a request and booked for the next morning. Brandon and his crew came as early as needed for the appt and most importantly on time !

Not only did they do a whole revamp of my existing system but they provided some pretty handy maintenance tips and called a few weeks later to check in with us. Stop what you are doing and book Urban Irrigation!!

Highly recommend and will without a doubt book again!

1 of 1 people found this review helpful.
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Company Response

Hi Jordan, thanks for the kind review. I'm glad we could help. It was a pleasure working with you and I look forward to doing business with you in the future.

Lara in Markham
Lara in Markham
1 review Toronto, ON
10/10

Forest Hill in-ground lawn sprinkler installation

We contacted Brandon at Urban Irrigation Solutions to install an in-ground sprinkler system for our lawn and raised beds as well as drip irrigation for our planters and perennials. Our garden has never been so abundant and happy. Brandon was very knowledgable about plant requirements and water technologies. Great customer service. Highly recommend him.

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Company Response

It's great seeing the garden grow and change over the seasons. I'm glad you're enjoying the wi-fi timer, it makes life so much easier. We will see you in the spring!

m.b.
m.b.
1 review Toronto, ON

First Review

10/10

Sprinkler Install

I called 2 sprinkler companies to figure out why my sprinklers weren't working. One told me I would have to wait a week before they could make it out and the other company couldn't solve the problem. I then called Brandon at U.I.S. and he came that day. Within an hour my system was working.

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Company Response

Thanks for the post. Urban Irrigation Solutions focuses on customer service, quick response time as well as quality workmanship.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Urban Irrigation Solutions

Urban Irrigation Solutions uses the latest technology in irrigation engineering, design and water conservation to create more sustainable and abundant landscapes. We offer irrigation design, installation and maintenance for commercial and residential landscapes in the Greater Toronto Area.

We also offer landscape lighting design, installation and maintenance to create a beautiful landscape to be enjoyed when the sun goes down as well as providing safety and security for the home owner.

CATEGORIES
Sprinkler Systems
PRODUCTS
Water smart wifi timers Rain sensors Moisture monitors Weather stations Water efficient sprinkler heads Drip irrigation Smart water scheduling
SERVICES
Irrigation and landscape lighting design, installation and maintenance Annual openings and closing Water conservation consultations Water usage assessments Urban farming Permaculture design
BRANDS
Rainbird Hunter Rachio Toro Orbit
STYLES
All types of Landscapes and buildings in the Greater Toronto Area
SPECIALITIES
Irrigation / lighting design, installation and maintenance Water conservation Water audits and assessments Rooftop system designs
WEBSITE
http://urbanirrigation.ca
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
4
RETURN POLICY
n/a
PAYMENT METHOD
Cash, cheque, e-transfer
LICENSES
Water Smart Irrigation professional
MEMBERSHIPS
Irrigation Association, Landscape Ontario
LIABILITY INSURANCE
Yes
DIPLOMAS
Brock University Ba
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$75 - offering free quotes
BONDED
Yes
PROJECT RATE
varies
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year warranty on all products
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.