Torcan Group

Gutters & Eavestroughs
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Reviews for Torcan Group

Average customer rating:
9.9 10 (59 reviews)

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Robin in Toronto
Robin in Toronto
1 review Toronto, ON
10/10

New roof and downspout

Andrew provided prompt responses, and was very accomodating to all of the questions that I had about replacing the roof on my townhouse. Pricing was competitive, and the quality of work was excellent (6 nails per shingle, and a thorough cleanup). My advice to anyone who is replacing their roof is to invest in quality products (Owens Corning duration in my case), and to ensure that they are installed correctly by a *reputable* company. I also had Andrew re-route my downspout, which was done to my satisfaction. I will definitely consider Andrew/Torcan for future projects.

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Company Response

Hi Robin it was a pleasure working for you. I always like clients like yourself that understands quality. In your case you have a 3 story townhome and its very important to use the best shingle on the market (Owens corning duration) and use the correct nailing pattern to ensure that they will not fly off in a few years due to extreme wind. Thanks for the review and please keeps us in mind if you need a hand with anything else!

Regards
Andrew

brianmwchui
brianmwchui
1 review Markham, ON
10/10

Siding

Andrew responded quickly to my request for a quote, and showed up in a couple days to inspect the situation. He was able to provide expert recommendations and also a reasonable quote. He and his team came and finished the job before further of the winter moisture was able to attack our wooden window exterior. Thanks very much Andrew!

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Company Response

Hi Brian thanks for your review. Your bay-window was in rough shape with the rot that was showing I'm glad we were able to get to it before the winter. With the new vertical siding and the aluminum custom cladding you will never have a problem again and are now 100% maintenance free.

Regards
Andrew

BI
BI
1 review Markham, ON
10/10

New Roof

I was exceptionally pleased with Andrew's service. He is very personable and approachable, and explained in detail what materials he would be using, and the steps that would be taken, with regard to my new roof. He and his crew worked non-stop to ensure that the roof was completed in one day, and they cleaned up thoroughly before leaving. Andrew took many before and after pictures so that I could see exactly how the work had been done. I would have no hesitation in recommending him to my neighbours.

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Company Response

Hi Barb,

Thank you for your review. I really like to explain every job in detail so there aren't any surprises. As we discussed in the roofing industry there are some bad contractors out there who will always take short cuts and not do the right job. The most famous line when they sell you is they will change "3 free sheets of plywood at no charge" but the fact is they never do because customers never climb the roof to check. That is why I take lots of photos on every job to ensure that you get exactly what you have been promised, there is nothing to hide! Again thank you for your recommendation!

Regards
Andrew

JacBow
JacBow
1 review Aurora, ON
10/10

Roof Replacement

Andrew was great to deal with. He was available right away and quick to answer any questions we had. Andrew and his crew were at out house bright an early the day of the repair and were able to get the job completed in one day. We are very happy with our new roof and have received compliments from our neighbours on jow great it looks!

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Company Response

Hi Jacquelyn

Thanks for taking your time to write this review. Your roof was very challenging because of the vertical wall on your home (mansard wall) but we were able to get it done in 1 long day no shortcuts of course! The roof looks amazing and should last you for a very longtime.

Regards
Andrew

Nathalie P.
Nathalie P.
1 review Markham, ON
10/10

Roof, soffit,eavestrough, front double doors, side doors and patio doors, windows

Very professional, no less everything was cleaned after the jobs, timely done.
I really appreciated Andrew for all his advices, never pushing for more sale and he makes sure you like what you order. He is also making sure that all the details are well done too.
The full team are kind and professional.

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Company Response

Hi Nathalie,

Thank you for your review. It was a pleasure working with you transforming your beautiful home. It was a bit of a challenge considering it was a large project with the roof, the 2 doors and garage door, potlights, windows and all of the aluminum details but we look forward to these type of jobs. Im glad everything was done neatly and efficently. Thanks for trusting me with on the fly changes to make sure that your job came out flawless. If there is anything else you need help with please contact us.

Regards
Andrew

BrandyClarke
BrandyClarke
1 review Oshawa, ON
10/10

Siding and cladding

The work was to remove the dated gingerbread trim from the home and to clad with vinyl all of the wooden trim and accents. We also replaced all the gutters and drain pipes. They were amazing!

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Company Response

Hi Eulinice,

Thank you for the review, your home is now transformed and with a little bit of creativity and thinking outside the box it turned out amazing when compared to what you had before. If you need anything else please don't hesitate to contact us.

Regards
Andrew

five_harts
five_harts
1 review Oshawa, ON
10/10

Outside capping, new garage door and new evstroff fabulous job I love my house

Andrew and his crew did a fabulous job on the outside of my house I was so happy with the quality work and affordable price would recommend this company to everyone

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Company Response

Hi Shelly,

Thank you for your recommendation your home is now as beautiful as ever!

Regards
Andrew

Jason
Jason
1 review Whitby, ON
10/10

Exterior Aluminum Trim Cladding

Andrew and his team were a pleasure to work with. From the first meeting to review the scope of work and estimate, to final touch ups, Andrew always listened and took each question and concern professionally and with a smile. He was very flexible and accommodating with regards to project start times and working around weather and busy summer schedules. The completed job looks great and clean and I am looking forward to years of minimal maintenance. Thanks for making the experience easy and producing a great final product!

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Company Response

Hi Jason it was a real pleasure working with you on your project. The details were specific and I'm really glad you are very pleased with the overall results! It looks beautiful and really changed the look of your home now you don't ever have to worry about getting on a ladder and paint ever year this is 100% maintenance free and will last you forever. I appreciate the kind review and if you need anything else please don't hesitate to contact me.

Regards
Andrew

Laurissa
Laurissa
1 review Oshawa, ON
9/10

New Roof & Extra Eaves

Overall amazing work done on our roof and eaves! Andrew was great at staying in touch and recommending the best shingle for our house & our budget. When we had a small leak he came the next day to do a patch job and was very flexible with scheduling; he was able to get our roof done earlier than expected. We have a very steep roof and 1 dormer and it only took them 7 hours to complete roof & add eaves around the back dormer. We've had a few big downpours since the job was completed and have had 0 issues since!

Great customer service experience, great quality and great price. Would absolutely recommend to family and friends.

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Company Response

Hi Laurissa

Thank you for your great and detailed review. Im glad we were able to get it done quickly (without sacrificing the quality) because your roof was in bad condition. Also thank you for your recommendation!

Regards
Andrew

Paul from Pickering
Paul from Pickering
2 reviews Oshawa, ON
10/10

Siding Replacement

We had some siding blown off the side of the house during a windstorm in Oshawa, the whole side of the house needed to be replaced. The insurance company sent around their contractor, who quoted the job and said 6-8 months. I found Torcan on homestars and contacted them. Andrew came out and gave us a very competitive quote and a great timeline, he always answered my question quickly. I'm so glad we hired him. He came the day we agreed on and it looks great.

I will keep Andrew in mind for any future work.

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Company Response

Hi Paul

Thank you for a great review. Im really glad we were able to help you out when you needed it most. If you need anything else please contact me.

Regards
Andrew

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Torcan Group

Here at Torcan Group we offer the best exterior renovations such as eavestrough, gutters, downpipies, soffit,facia, siding, shingle roofing, flat roofing, windows, doors, custom cladding, flashing, aluminum capping, columns and railings.

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Torcan Group has over 15 Years of experience, are Honest And Reliable Professional, and are fully Bonded and Insured.

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eavestrough,roofing, lifetime shingles, soffit, facia, aluminum, custom cladding, LED potlights, Repairs, Windows, Doors, siding, leaf guards, steel siding, aluminum siding, wood siding, longboard, James Hardie, Downpipe disconnections

CATEGORIES
Gutters & Eavestroughs, Roofing, and Siding
PRODUCTS
Certainteed, IKO, GAF, Owens Corning, Gentek, Kaycan, Longboard, James Hardie, Vinyl Built
SERVICES
eavestrough,roofing, lifetime shingles, soffit, facia, aluminum, custom cladding, LED potlights, Repairs, Windows, Doors, siding, leaf guards, steel siding, aluminum siding, wood siding, longboard, James Hardie, Downpipe disconnections
WEBSITE
http://www.torcangroupgta.com/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
cheque, cash, MC or VISA
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 to 15 years on Labour
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