Torcan Group

Gutters & Eavestroughs
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92%

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Reviews for Torcan Group

Average customer rating:
10 10 (48 reviews)

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Brent
Brent
1 review Ajax, ON
10/10

Eavestrough Replacement

Replaced all Eavestroughs on house as well as repaired a few flipped shingles from May wind storm. Andrew and the team did a great job. I was happy that Andrew stopped by to explain the job in detail.
I definitely will reach out to Torcan Group in the future for other jobs.

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kcosic76
kcosic76
1 review Toronto, ON
10/10

Deck

Super friendly and hard working! Our job was challenging because of all the curves and it turned out great!

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Mary
Mary
1 review Toronto, ON
10/10

eaves trough replacement

When I spoke to Andrew he was very professional and listened to my concerns and then explained in detail how he could help. He did a walk around the house and reviewed the entire eaves trough. He communicated when the job would be done and completed as agreed upon. I was pleased with the overall performance of Andrew and his team and would not hesitate to contact them again.

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Company Response

Hi Mary thank you for the review. It was a pleasure working for you! Please keep in touch if you need anthing else.

Regards
Andrew

FRANCOIS
FRANCOIS
2 reviews Oshawa, ON
10/10

Roof fascia repair

Andrew from the Torcan Group responded via phone when we queried Homestars for a contractor to do repairs to our roof due to the recent windstorm.
He went out to our house to review the damage the day after we talked and provided an estimate on May 31st. The work was completed on June 14th because we delayed Andrew as we waited for our insurance company's. Once we gave him the go ahead, the repairs were done with 1 day. Andrew's quote was very competitive and we very happy to have Torcan complete the work. Andrew actually secured some additional roof pieces which were not part of the original assessment. Although, we never met in person, we found Andrew to very personable and
professional and would definitely recommend him.

Customer service: 10 stars
Dependability: 10 stars
Quality of workmanship: 10 stars
Payment terms: 10 stars
Would we recommend Andrew/Torcan Group: Yes, Most definitely-10 stars

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Company Response

Hi Francois thanks for the great review! The wind storms have caused many people homes to be damaged throughout the GTA were just happy to help out where ever its needed without trying to gouge people like some other companies are doing right now. You were very easy and polite to work with if there are any other issues you need a hand with please feel free to reach out to us anytime.

Regards
Andrew

Ilse
Ilse
1 review Pickering, ON
10/10

Roof repaired.

I had issues with the flashing in my townhouse after a wind storm, we contacted the Torcan Group, Andrew came the very next day, and he knew what and how the work needed to be done, he gave me a fair price, and did the work very efficiently. He was very nice and pleasant to work with and on time to do the job. I highly recommend this company and this particular gentleman.

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Company Response

Hi Ilse thank you for the review. Im glad I was able to help you out quickly before the damage got worst because 3 and half stories up the wind gets really nasty up there and would of cost you hundreds more in damages. Thanks for your recommendation and personal endorsement.

Regards
Andrew

Brady R.
Brady R.
3 reviews Toronto, ON
10/10

Roof top patio (aluminum work)

It was an extreme pleasure to meet and work with Andrew from Torcan. He was very responsive, friendly, and reliable. He even volunteered to fixed things around the house, primarily on the patio with a smile and no hesitation upon his initial visit. He provided excellent advice when recommending aluminum colour and how to lay it. His efforts contributed greatly to the beautiful outcome of our roof top patio. I would recommend him in a heart beat!

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Company Response

Hi Brady thank you for your review. Im really happy with the results of our work now you can enjoy the summer on your new and improved patio. It was also a pleasure working for you if you need anything else please dont hesitate to contact me.

Regards
Andrew

CJB
CJB
1 review Toronto, ON
10/10

Roof Repair

Amidst the chaos of the last destructive wind storm in Toronto, Andrew and his crew were the only ones of the many I called that were able to respond quickly and repair a damaged large roof in record time. I am very grateful to Andrew and Jeff, not only for their professionalism and exceptional execution, but for the heartfelt caring and concern. THANK YOU!! I'll be sure to have some more cookies waiting for you next time!

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Company Response

Hi Kathy
Thank you for your honest review. The windstorm really caught us off guard and we tried our best to help out whoever needed it the most. I wish I had more crews to help in this time of need. Im glad we were able to get to you when we did. Those home baked cookies were the best! Thank you!

Barry in North York
Barry in North York
3 reviews Toronto, ON
10/10

Siding Repair

We had some siding damaged by squirrels accessing our attic. After hiring a pest control company to get them out, Andrew responded quickly to my request to permanently block the opening. He was a pleasure to deal with and provided a reasonable quote. I was particularly impressed (and thankful) that he was willing to do a job that was not very big - it is hard to find good contractors who will do small jobs! I would highly recommend Andrew and his crew. They were very professional and a pleasure to deal with.

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Company Response

Hi Barry thank you for a great review. Unfortunately in this business most companies are only about the big jobs. Good people like yourself just need a bit of help sometimes thats what we always try to do. We look forward to seeing you again!
Regards
Andrew

Andrew
Andrew
2 reviews Oshawa, ON
10/10

House Siding Repair

I placed a request for a quote on Homestars to repair some siding damage that occurred due to a major windstorm that blew through Oshawa. While a couple of companies expressed no interest; Torcan Group accepted it. Andrew contacted me the same evening I posted the request and told me he could come out the next day. He showed up at the time promised, presented an extremely reasonable quote and said he could complete the repair immediately. He and his crew were very polite and completed the task extremely quickly.

I will definitely keep Torcan Group in mind for future services.

Thank you for making my siding look almost as good as new again.

1 of 1 people found this review helpful.
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Company Response

Hi Andrew

Thank you for your review. You needed help and thats what were here for. Im glad we were able to prevent and further damages and now its secure and will last for a very long time.

Regards
Andrew

Natalie
Natalie
4 reviews Toronto, ON
10/10

Roof repair

Professional and responsive team. Andrew responded to my inquiry promptly and Alex who completed the repair was great to work with. I would definitely recommend this company.

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Company Response

Hi Natalie
Thanks for the comments and recommendation. Its too bad nice customers like yourself end up paying twice for shoddy workmanship I wish you knew us before so your roof would of been done right the first time. Any other issues please dont hesitate to contact us.

Regards
Andrew

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Torcan Group

Here at Torcan Group we offer the best exterior renovations such as eavestrough, gutters, downpipies, soffit,facia, siding, shingle roofing, flat roofing, windows, doors, custom cladding, flashing, aluminum capping, columns and railings.

Torcan Group has over 15 Years of experience, are Honest And Reliable Professional, and are fully Bonded and Insured.

eavestrough,roofing, lifetime shingles, soffit, facia, aluminum, custom cladding, LED potlights, Repairs, Windows, Doors, siding, leaf guards, steel siding, aluminum siding, wood siding, longboard, James Hardie, Downpipe disconnections

CATEGORIES
Gutters & Eavestroughs, Roofing, and Siding
PRODUCTS
Certainteed, IKO, GAF, Owens Corning, Gentek, Kaycan, Longboard, James Hardie, Vinyl Built
SERVICES
eavestrough,roofing, lifetime shingles, soffit, facia, aluminum, custom cladding, LED potlights, Repairs, Windows, Doors, siding, leaf guards, steel siding, aluminum siding, wood siding, longboard, James Hardie, Downpipe disconnections
WEBSITE
http://www.torcangroupgta.com/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
cheque, cash, MC or VISA
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 to 15 years on Labour
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