Whitby Garage Doors Ltd.

Garage Doors & Hardware
10 Sunray street Unit 20 Whitby ON L1N 8Y3
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HomeStars  >  Garage Doors & Hardware in Whitby  >  Whitby Garage Doors Ltd.
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98%

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Reviews by rating (past 12 months)

Reviews for Whitby Garage Doors Ltd.

Average customer rating:
9.9 10 (197 reviews)

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Sarah Binder in Whitby
Sarah Binder in Whitby
1 review Whitby, ON
10/10

Garage Doors Replacement

A great experience with a Whitby Garage Doors from start to finish. Each employee, from the gentleman who helped us select the right door for us, to Wendy who booked our appointments, to Nick who installed the doors, was terrific. The company was very efficient and true to their word on the arrival and installation of the doors (installed 1 month from order date—exactly as promised). Nick had everything installed and even fixed a broken sensor (for free!) within 4 hours. Final product is exactly what we were looking for!

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Company Response

Good afternoon Sarah,
It was a true pleasure working for you. We are thrilled to hear that you love your new doors and everything went as planned. If you need anything in the future, don't hesitate to call.
Thank you for choosing Whitby Garage Doors.
Have a happy and safe long weekend
Wendy

Ted in Toronto
Ted in Toronto
1 review Whitby, ON
10/10

Outstanding service

After our new garage doors were installed we were thrilled at how great they looked. I was surprised when I got a call weeks later to say they had received the replacement panel and were asking when they could return to install it. I thought they had called the wrong customer. There was no problem with our doors? Only after close inspection we found a minor dent, not noticeable unless you looked very hard. Which is exactly what they had done. This company has a great product and more importantly, they stand behind their work. A real pleasure to deal with. I recommend Whitby Garage Doors highly!

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Company Response

Good afternoon Ted,
Thank you for your wonderful review! We strive to do the best job we can and customer satisfaction is definitely a priority for us. We are thrilled you love your new doors. If you need anything else, please give us a call.
Wendy and WGD team

JayP in Whitby
JayP in Whitby
2 reviews Whitby, ON
10/10

Smooth and Easy

Broke a spring on my garage door. Looked on Homestars and found these. Gave them a call. They gave me a quote over the phone and scheduled a date right there. Turns out we could be home the following day, recheduled and they were able to acomodate us. Jobe go done very quickly at the agreed time and price. Good job guys.

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Company Response

Good afternoon Jay,
Thank you for your great view. It was a pleasure talking and working with you. If you need anything else in the future, please don't hesitate to give us a call.
Thanks WGD team

KD72 in Whitby
KD72 in Whitby
1 review Whitby, ON
10/10

Whitby Garage Doors Ltd

A wonderful experience from start to finish. Very professional and reasonably priced. A great selection of doors to choose from. Chad was super at helping us decide on what type of door to go with, very honest with his opinions, and I valued that tremendously. Our installer, Nick, was a great guy. Very quick at installation, and left no trace of our old doors behind. I was pleasantly surprised with the price for such a substantial (and great looking) door.

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Company Response

Good afternoon,
Thank you for taking the time to write your review and let us know how we did. We really appreciate your business and we are happy to hear that you were pleased with your experience from quotation to installation. If there is anything else we can do for you, please let us know.
Have a great day
Wendy and the WGD Team

Tonia in Whitby
Tonia in Whitby
1 review Whitby, ON
10/10

New Garage Door

Great experience with Whitby Garage Doors from obtaining an estimate through to installation. Everyone was so professional and easy to work with. The install of my new door was very efficient and the quality is the highest level. My garage definitely stands out!

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Company Response

Good morning Tonia,

Thank you for your wonderful review, we truly appreciate it. We were thrilled to hear that you love your new door. Its amazing how changing one thing can give the home a new appeal. If we can do anything for you, in the future, please give us a call.
WGD team!

Mark in Toronto
Mark in Toronto
1 review Ajax, ON
8/10

Garage Door replacement

The install was great. One of the key bonuses was the flush mount of the flashing with the brick of the garage door. A much nicer finish than any of my neighbors...because that's what counts. I was disappointed that it has been a week with no follow up call from them as to my satisfaction. They are relying on my review here. Regardless, the install was good, the installer was polite and efficient, good job over all.

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Company Response

Good afternoon Mark,
Thank you for taking the time to do a review. Its great to see that you were happy with the install and capping. We don't normally do a follow up after the process is complete, since most of our clients are working through the day, unless there is a balance left on the account. We will take your comments into consideration for the future.
Thanks again and were glad you love your new doors and capping.
Wendy and the WGD team!

Evan in Brooklin
Evan in Brooklin
2 reviews Toronto, ON
10/10

Incredible Service and Thorough Approach

Booking the appointment was easy, and they confirmed afterwards. Technician arrived within expected window, and costs were within the originally quoted range.

Nick was absolutely fantastic. He explained the entire process to me, and thoroughly checked over the door and opener condition beyond the repairs he was there to make. He tightened and fastened all elements, and oiled/rust proofed the appropriate mechanisms. He was very friendly, and completed the service in a timely manner.

Overall, cannot say enough good about this company. They will certainly be my company of choice for any new/repair needs to my garage doors and openers! Thanks again!

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Company Response

Good afternoon Evan,
Thank you for taking the time to let us know how we did. We really appreciate your business and were happy to hear that you were happy with Nick and the repair on your door.
If there is something you need in the future, please let us know.
Brandon and the WGD Team

Vladyslav in Oshawa
Vladyslav in Oshawa
1 review Oshawa, ON
10/10

Garage Door Repair and Tune-up

Quick response, flexible schedule, friendly crew that know what they are doing and do it quickly. Were at my place ahead of scheduled time. They helped to secure the spring anchor center bracket, replaced some rusted components and the bottom seal, did the tune-up. The door now moves a lot quieter and smoother. No complaints.

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Company Response

Good afternoon Vlad,
Thank you for taking the time to let us know how we did. We really appreciate your business and I know Nick and Collin were happy to hear that you were happy with the service.
Thanks again.
Brandon and the WGD Team

Heather Jessup in Whitby
Heather Jessup in Whitby
3 reviews Whitby, ON
10/10

Broken Cable Repair

One of the cables on our garage door snapped. Whitby Garage Doors came the same day we called them. Nick was very friendly and professional and completed the repair efficiently. He also took the time to check all of the cables on the other door and lubricate the wheels on the doors. Would not hesitate to recommend this company!
-Heather Jessup

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Company Response

Good morning Heather,
Thank you for taking the time to let us know how we did. We really appreciate your business and I know Nick was happy to hear that you were happy with the service.
Brandon and the WGD Team

Very H.
Very H.
1 review Courtice, ON
9/10

Garage door, Front entrance way

We have now completed 2 projects over the course of the last year, first replacing our garage doors and now recently our front door. The staff and team at Whitby Garage Doors have been a pleasure to work with, and they have been very fair, professional and courteous to deal with. The installations of both the garage doors and front doors were done with a high degree of skill and pride, and they have gone the extra mile to make sure we are 100% satisfied with the results and the product.

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Company Response

Good afternoon,
Thank you for taking the time to let us know how we did. We really appreciate your business and I we was happy to hear that you were happy with the installation of both the front and garage doors. If there is something we could have done to get the perfect 10 rating, please let us know.
Brandon and the WGD Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Whitby Garage Doors Ltd.

Locally owned & operated Whitby Garage Doors Ltd. is a division of Markham Garage Doors Ltd. who has been redefining the garage door industry with customer care that is second to none and a desire to give the customer the best possible buying experience. Whitby is no exception to this philosophy it has been built to give the same level of service to the Durham Region as York Region has enjoyed for over 10 years. Owners Chris Dale and Kevin Chappel have created a new division of their company due to overwhelming interest in the Durham Region that has been filled to date by Markham Garage Doors Ltd. Now Brandon Sloan a highly skilled technician of Markham Garage Doors Ltd. has become the roots for Whitby Garage Doors Ltd. Brandon is not only one of the best technicians’ we have come to know in the industry, he enjoys customer interaction, providing the best in service and value, and lives locally in the Durham Region. Brandon has been an integral part of Markham Garage Doors Ltd since its inception and will be very successful in providing customers with a level of service that they have not experienced in the past. Whitby Garage Doors and Markham Garage Doors share the very same ideal, that is to ensure our customers receive the best service, on time every time. Enhance your Curb Appeal with Whitby Garage Doors Ltd.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Whitby Garage Doors is your complete Garage Door Store. We Service all makes and models of garage doors and openers. We also sell that latest and greatest products in the garage door industry. Everything you need from repairs to new garage doors to openers we have it all. We live, support, and work in the Durham area. You will see our well signed vehicles within the Durham Region. If your looking for an honest trustworthy company please call us today for fast friendly service.
SERVICES
Whitby Garage Doors is able to service just about any garage door or opener problem you may encounter. Our service vehicles have nearly every part you may require on board. If we can't fix it the part no longer exists. Give us a call for same day service and fair prices.
BRANDS
Clopay Garage Doors, Haas Doors, LiftMaster, Sky Link, Aluminum Capping
STYLES
Modern, Contemporary, Carriage Style, Colonial, Heritage, Coach House
SPECIALITIES
We specialize in Residential Clopay, Haas, and LiftMaster product lines. We are setup to repair or replace just about anything you could break on any garage door system. Whatever you need for your garage door or opener, we have a solution.
WEBSITE
http://www.whitbygaragedoors.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
visa, MC, cheque, or cash
LICENSES
Fall Protection, WMIS
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty provided as per product specifications
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