We called a few places for quotes and someone recommended this place. They sent a rep out that day to give us a quote, and he brought with him multiple samples and designs and patterns, which really helped us make the right decision about what we wanted for our house. The work went ahead in the timeframe given, and we were extremely happy. The aluminum capping they installed around the border looked amazing, too! Then, a few weeks later, my wife backed out of the garage a little too soon (we have a motorized garage door opener) and knocked part of the door off its rails. We called Whitby Garage Doors to see if they could help us (expecting there to be a fee, of course) and they sent someone out THAT DAY. The guy fixed it up, and there was no charge. Not only was their quote competitive, their customer care is exemplary. I would highly recommend to ANYONE looking for a new garage door.