Lots of damage to the house and the furniture. Two weeks later, the company has done nothing to make this right. The corporate response was a vague, thank you, we're sending this to the franchisee (who was advised the day of the move and then a few days later,) and you'll hear in two business days. It is now four business days and dead silence. DON'T USE THEM.
UPDATE: Invoiced again for an amount greater than quote with no explanation - on top of the $$ already paid. STAY AWAY!!