I have used You Move Me for 4 different moves. I WILL NOT ever use them again. It has been the most frustrating and costly experience. Our move was July 2018, we experienced damage to walls (punctures, dents and scratches), ceiling, hardwood floors (scratches from dragging furniture), wood railing and several pieces of furniture were damaged and missing parts. It is 1 month later and after many emails, phone calls and a meeting with the Franchise owner "Jimmy" nothing has been done. You recommend a company based on their service and how they remedy any problems. Needless to say would never recommend YOU MOVE ME again.