HomeStars  >  Plumbing in Noth York  >  Drain 1 Plumbers Inc.
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98%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Drain 1 Plumbers Inc.

Average customer rating:
9.9 10 (61 reviews)

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xueyunlan
xueyunlan
1 review Toronto, ON
10/10

Good job! Good service!

We had the problem in the basement, Paul showed up quickly, diagnosed the problem and fixed next day.

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Private User
Private User
1 review Toronto, ON
10/10

11PM emergency service, plumber showed up in 20 minutes

I recently had a back-up in my main drain due to a build up of tree roots in my old clay pipes. Paul was quick to respond to my immediate issues and equally as fast and professional in arranging for a permanent repair and replacement. Paul seems very committed to responding to his customers immediately and is thorough and clear in explaining causes and repair options. I would not hesitate to recommend Drain 1 Plumbers.

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Company Response

Thank you for your great review
Paul

Valerie
Valerie
1 review Toronto, ON
10/10

Plumbing Repair

We recently had lots of water coming from our upstairs washroom into our kitchen. Pavlo (Drain 1 Plumbers) was quick to respond and stopped the leak. Unfortunately, we discovered that our bad plumbing was the cause of this issue - we had completed renos a few years prior and the ones that had done the work had no idea what they were doing.

Pavlo provided an estimate of what would be required to fix everything and stuck to the budget. He was responsive and completed the work on time. We were very pleased with Drain 1 Plumbers and felt relieved that the plumbing was finally done correctly. We will not hesitate to call them again for future project and highly recommend their services.

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Company Response

Thank you for such a great review
Pavlo
Drain 1 Plumbers
4164551122

Linda
Linda
2 reviews Toronto, ON
10/10

Basement waterproofing, sump pump installation

Paul is great to work with. Very patient to explain the work, arrives on schedule, does what he says needs to be done, and gets it done on time and within the budget.

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Company Response

Thank you for such a great review
Paul

Stephanie
Stephanie
3 reviews Toronto, ON
10/10

Highly Recommend

I called Drain One because our sump pump backed up into our basement causing significant flooding. Paul was very diligent and was able to respond to us in a very timely manner. He was very thorough and detailed and resolved the issue with great care and attention to detail. He took the time to explain everything to me and told me exactly what needed to be done and when so that we wouldn't encounter any future flooding. His associate, Rob, was very thorough and knowledgeable as well. I would highly recommend Drain 1 Plumbers to anyone in need.

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Company Response

Thank you so much for being so thoughtful and so patient with us also for such a great review
Paul
Drain 1 Plumbers
4164551122

Edward
Edward
1 review Toronto, ON
10/10

Repair of water leaks in basement, installing back flow valve and two sump pumps.

Drain 1 plumbers was the only company that diagnosed the problem correctly and that did the required work at the lowest possible cost. I trust them completely. Five star service. Highly recommended.

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Company Response

Thank you for such a great feedback
Pavlo
Drain 1 Plumbers
4164551122

betty.lago in Toronto
betty.lago in Toronto
2 reviews Toronto, ON
10/10

Problem solved

Paul responded to my call right away and his colleague Rob came as arranged, explained the possible issues, snaked and cleared my bathroom drain and advised on how to monitor going forward. Can recommend for sure.

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Company Response

Thank you for your great feedback
Paul from Drain 1 Plumbers
4164551122

Private User
Private User
1 review Toronto, ON
10/10

Kitchen sink backed up

I reached out to Drain 1 Plumbers and got an answer right away from Paul and scheduled with them to come out at my earliest convenience. His company partner, Rob, came to the house and was answered about all my concerns/questions. He cleaned up the trap and also used his tool to unclog the pipe going into the wall. He was friendly and honest. I would highly recommend them to anyone for their expertise.

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Company Response

Thank you for your great feedback
We always ready to help
Paul
Drain 1 Plumbers
4164551122

Andre in Toronto
Andre in Toronto
2 reviews Toronto, ON
10/10

Quick Plumbing Service

I put a request on Homestars and within minutes Paul responded to schedule an appointment. Rob was early and had the jobs done quickly. Rob was very professional and gave use some needed advice which helped us get the job done fast. I would recommend Drain 1 to anyone needing fast and efficient service.

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Company Response

Thank you for your great feedback, we always ready to help
Paul
Drain 1 Plumbers
4164551122

renatachambers
renatachambers
1 review Toronto, ON
10/10

Plumbing

Pavlo provides exceptional , courteous and professional service. The rate was highly reasonable especially considering we asked he come on a Saturday. I would not hesitate to recommend Drain 1 Plumbers.

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Company Response

Thank you for such a great feedback
Pavlo
Drain 1 Plumbers
4164551122

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain 1 Plumbers Inc.

Drain 1 Plumbers is a customer focused company established by experienced plumbers with almost 30 years of combined experience that was gained by working for biggest plumbing and mechanical companies in North America.
We see the good and the bad...and we are committed to using this experience and industry best practices to provide customer centric, timely, reliable and high quality service.

Our customers are always satisfied and know that we give our 100% since we care for each and every job as if we are doing it in our own house. There is no job that is too big or too small for us! We treat each and every job and customer with honesty, respect and with customer’s best interests in mind.

♦︎ Outstanding service!!!! ♦︎

We are the challengers in the industry committed to providing pleasant and timely services as well as professional repairs and honest advice. We strive to be trusted plumber to our clients so they would not be afraid to recommend us to their friends and family and introduce us as "My Plumber".

Highly professional, experienced plumbers at your earliest convenience
✔ Fully licensed and insured
✔ Uponor certified
✔ Written Guarantee
✔ Reasonable rates
✔ Free estimates
✔ Competitive and negotiable prices
✔ Same day appointments
✔ 100% satisfaction guarantee
✔ 15% Seniors discount
✔ 10 % repeat customer discount

CATEGORIES
Plumbing and Drain Services
PRODUCTS
City rebates - City of Toronto Rebate up to 3400 - Peel Region Rebate up to 800 - City of Hamilton Rebate up to 2000
SERVICES
- Any Clogged Drain Sewer Backup Clearing - Underground Drain Repair, Fixing and Repairing of broken pipes - Water Jetting /Power Washing - TV Camera inspection and Pipe Line Location - Backwater valve installation - Sump Pump installation Plumbing Service Includes: - Any Leaky Faucet repair or replacement - Installation of new Toilets, Sinks, Shut off valves - Leak Camera Detection and repair - New Bathroom rough ins - Proper solution to any plumbing problem - New water service to your house, copper pipe - Frozen pipes - Thawing pipes - Fixing burst piping - New house rough ins Kitec pipe removal and replacement - Kitec pipe removal - Kitec pie replacement - New Uponor plumbing installation - 25 years warranty on Uponor plumbing - Clean job site, efficient installation, finish drywall. - Free, non obligation same day quotation.
SPECIALITIES
☆ The Best Service In the City ☆
WEBSITE
http://www.drain1.ca
YEAR ESTABLISHED
7
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
◉◉ Visa, MC, AMEX, Check, Cash, Etransfer ◉◉
LICENSES
Master Plumber, Uponor Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
65
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years Warranty
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