HomeStars  >  Plumbing in Noth York  >  Drain 1 Plumbers Inc.
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Reviews for Drain 1 Plumbers Inc.

Average customer rating:
9.9 10 (32 reviews)

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Shelly S. in Toronto
1 review Toronto, ON
9/10

Pavlo and his fellow employees were professional in all respects:
personable, punctual, knowledgeable, and efficient. They had been recommended to me, and I am pleased to recommend them as well.

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Thank you.

Caroline
1 review Toronto, ON
10/10

I was very impressed by the work that was done by Drain 1 Plumbers. The solution that Pavlo came up with for my plumbing issue was perfect. I had a leak in the pipe behind the shower wall and I also wanted to switch my worn out ceiling rain shower to an updated shower. Pavlo responded to my request very quickly and showed up on time. He was very knowledgable and knew what to do about the leak right away. He also had great suggestions to solve design issues with the broken tile and the style of the new shower faucet. The whole process was explained very well and I was given a fair quote. HIs team did a fast and efficient job repairing the leak and installing the new shower. Their workmanship was excellent and detailed. I am very happy with the work and would definitely recommend Drain 1 Plumbers.

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I hope you like tour shower again, thank you for your honest review.

Private User
1 review Toronto, ON
10/10

Pavlo was punctual, professional and honest! He came in an quickly found the problem and solution. We highly recommend his services and will defintely be utilizing the company again in the future!

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1 of 1 people found this review helpful.
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Thank you.

Trumaine
1 review Mississauga, ON
10/10

I live in a condo an my kitchen drain was always slow to drain and leaking. Paul came in, took everything apart, snaked the pipe, and had the drain working in under 30 minutes. Very professional.

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Thank you

Steve  from Toronto
2 reviews Toronto, ON
10/10

This is the second time I have used Drain1. Pavlo and his team are extremely knowledgeable when it comes to drains, pipe replacement and plumbing. I called Pavlo late Saturday night and to my amazement, he was at my front door within an hour to assess the issue and prepare a plan of action (he also temporarily fixed the issue so we can use our toilet and sinks for a few days). When he and his team showed up, it only took a few hours for them to completely replace the broken cast iron pipes I had. Throughout the process they explained everything they were doing and cleaned up at the end. I would highly recommend this company to anyone in need of fast, friendly and honest plumbing.

Steve and Laura

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Company Response

Hi Steve, hopefully that's your last drain issue and your next call would be a little less complicated then previous ones and I'll be able to fix it in minutes.
Thanks again and feel free to call me anytime.

Bronte Creek Subdivision in Oakville
6 reviews Oakville, ON
9/10

I had various plumbing needs (leaky tap, drain corrosion, replacement of fixtures). They came within two days of calling and Igor fixed all very quickly. Work was done in no time, with explanations on how to avoid issues in the future. Ended up getting a water softener installed as a result (which in the long run will save me a ton of money). Very happy with the service.

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Thank you.

Don Brown from Toronto
9 reviews Toronto, ON
10/10

This has to be the fourth time I've used Pavlo and, as usual, he came through with flying colours. I find it such a relief to have him come by whenever we have a plumbing problem. In this case it was water gushing out of the laundry room floor drains while our washing machine was emptying. Pavlo is calm, very efficient, and he truly knows what he's doing. Also, I really appreciate the fact that he can explain exactly what the problem is and what's causing it in terms a layperson can easily understand. The problem this time was a collapsed section of clay pipe under our front lawn. Pavl fixed the problem temporarily on Monday, then his crew came by
on Wednesday, Thursday and Friday and replaced the twenty feet of clay pipe that ran between our outdoor backwater valve and the city line that runs under our neighbour's driveway. The end result:
there is now new plastic pipe all the way from our house to the
street. No more worries. You can always count on Pavlo. All this and a twenty-five year warranty.

street and all this with a 25-year warranty.

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Company Response

Hi Don, thank you for your trust and we are always happy to help when needed and it was pleasure to work with you.
Thanks again.

John in Riverdale
16 reviews Toronto, ON
8/10

My usual plumber was occupied so I looked through the Homestars listings for a suitable replacement. Drain1 looked promising.

The guy who took the call was efficient and was able to book me in for a specific time that would work for my project, which was really helpful.

My job was very simple: hooking up plumbing to a double sink (undermount), installing a faucet, and connecting a new dishwasher. The sink had been installed under the quartz countertop by the countertop installers. The cold and hot water pipes, plus the waste drain out, were in the right location, which simplified matters. So, a new set of PVC pipes to drain, installing an Ikea faucet, and connecting the waste hose from the dishwasher to the PVC drain.

The work was fine; the price, $620, seemed steep.

Obviously, at the end of a long kitchen renovation project I just wanted to get it done. As well, the booking guy didn't mislead me and tell me a bait and switch price (he didn't tell me any price - the plumber told me as he got into my house what the cost would be). But I do feel a bit taken - $620 for a little less than two hours work seems a bit steep to me. The quality of the work was good, and the plumber on site was diligent, conscientious, and kept the work are remarkably clean. All these things are admirable, thus the 8 rating above.

One irritation beyond the price: I was told that they wouldn't secure the dishwasher to the cabinet. Yes, I could do it (and did when the plumber left). But I naively assumed the dishwasher install included the five minutes it took to screw the dishwasher to the cabinet. So it wasn't functional until I completed the install.

Not a huge deal, but if I had been 80 years old, though, or unfamiliar with work like this, I would have paid to have a dishwasher installed and then not have it work.

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Company Response

Good afternoon John,
Thank you for your review, I'm sincerely sorry that we couldn't fulfill your expectations fully, but it was my fault that we did not secure dishwasher to your new kitchen cabinets, I was told that electritian was supposed to connect the power that's why I instructed Igor not to secure it.
Sorry again and please give us another chance to prove our good service. All our work comes with 1 year warranty obow grade and when we work below grade then it's 25 years. Our goal is to satisfy every customer and if we can do something to make you happy pls do not hesitate and call us 4164551122 and we do our best to help.
Thanks.

Mlee from Drayton
2 reviews Toronto, ON
10/10

Pavlo came out to give us a quote. We were looking to have a water source installed so we would cam hook it up to our new fridge for ice, water and coffee. He did that with ease, and explained the process in detail. He was very informative and did a very good job. He also fixed our garburator. Technologically advanced, can email receipts and pay by credit in your home. Fast, efficient and easy to work with.

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Thank you for opportunity to work for you.

JLM
1 review Toronto, ON
10/10

We had a different plumber come in at first from one of the well known companies, but that guy completely botched the job. Our drain was leaking, the pipe work looked like a child's metal work project gone wrong, and the entire dry wall was destroyed. Paul and his team came in and completely fixed the situation. They re routed the pipes, adjusted the drain, and even offered a one year warranty on the work. When I saw the end result it was as if someone had waved a magic wand over our sink. Great work!

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Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain 1 Plumbers Inc.

Drain 1 Plumbers is a customer focused company established by experienced plumbers with almost 30 years of combined experience that was gained by working for biggest plumbing and mechanical companies in North America.
We see the good and the bad...and we are committed to using this experience and industry best practices to provide customer centric, timely, reliable and high quality service.

Our customers are always satisfied and know that we give our 100% since we care for each and every job as if we are doing it in our own house. There is no job that is too big or too small for us! We treat each and every job and customer with honesty, respect and with customer’s best interests in mind.

♦︎ Outstanding service!!!! ♦︎

We are the challengers in the industry committed to providing pleasant and timely services as well as professional repairs and honest advice. We strive to be trusted plumber to our clients so they would not be afraid to recommend us to their friends and family and introduce us as "My Plumber".

Highly professional, experienced plumbers at your earliest convenience
✔ Fully licensed and insured
✔ Uponor certified
✔ Written Guarantee
✔ Reasonable rates
✔ Free estimates
✔ Competitive and negotiable prices
✔ Same day appointments
✔ 100% satisfaction guarantee
✔ 15% Seniors discount
✔ 10 % repeat customer discount

CATEGORIES
Plumbing and Drain Services
PRODUCTS
City rebates - City of Toronto Rebate up to 3400 - Peel Region Rebate up to 800 - City of Hamilton Rebate up to 2000
SERVICES
- Any Clogged Drain Sewer Backup Clearing - Underground Drain Repair, Fixing and Repairing of broken pipes - Water Jetting /Power Washing - TV Camera inspection and Pipe Line Location - Backwater valve installation - Sump Pump installation Plumbing Service Includes: - Any Leaky Faucet repair or replacement - Installation of new Toilets, Sinks, Shut off valves - Leak Camera Detection and repair - New Bathroom rough ins - Proper solution to any plumbing problem - New water service to your house, copper pipe - Frozen pipes - Thawing pipes - Fixing burst piping - New house rough ins Kitec pipe removal and replacement - Kitec pipe removal - Kitec pie replacement - New Uponor plumbing installation - 25 years warranty on Uponor plumbing - Clean job site, efficient installation, finish drywall. - Free, non obligation same day quotation.
SPECIALITIES
☆ The Best Service In the City ☆
WEBSITE
http://www.drain1.ca
YEAR ESTABLISHED
7
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
◉◉ Visa, MC, AMEX, Check, Cash, Etransfer ◉◉
LICENSES
Master Plumber, Uponor Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years Warranty
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