HomeStars  >  Plumbing in Noth York  >  Drain 1 Plumbers Inc.
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Reviews for Drain 1 Plumbers Inc.

Average customer rating:
9.9 10 (48 reviews)

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Private User
1 review Toronto, ON
10/10

We had a break in the connection of two pipes in our basement. The pipes feed hot water in portions of the upper floors of our house. Paul arrived, thinking that this sounded like an easy repair, but when he saw the position (connection burried deep in a tight spot on the ceiling), he realized he couldn't repair it immediately. He devised a plan to detour around the tight spot and arranged for two other plumbers to arrive within a few hours. They completed the work quickly and all is well.

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Company Response

Thank you for great feedback, it's very valuable for us and any potential customers.
Paul
Drain 1 Plumbers
4164551122

Iryna in Etobicoke
1 review Toronto, ON
10/10

Pavlo and his team did an amazing, efficient and very professional job at our house. It was an excellent experience doing business with Drain 1 company.
Our house was going through a lot of pluming upgrades. Prior to proceeding with such big job, we had many different quotes and assessments. Drain1 gave us the best, most professional presentation with a very good quote. Such big job was done in less then 3 days. We were really impressed by the speed and professionalism of the team.

Thank you Pavlo and the team. We would definitely recommend Drain1 Plumbers and will keep in touch for future plumbing upgrades.

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Company Response

Hi Iryna, thank you for such a great feedback, we always available and would be happy to help you with any plumbing needs.
Pavlo
Drain 1 Plumbers
4164551122

Brennan in Mclean
1 review Toronto, ON
10/10

Paul called and quickly schedule an appointment. Rob showed up on time, and resolved my slow sink drain in just a few minutes. Both of them were great and super easy to work with. I'll definitely be using them again in the future.

Thanks guys!

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Company Response

Hi Brennan,
Thank you for your great review, we always ready and available
Paul 4164551122
Drain 1 Plumbers

Charles in Toronto
1 review Toronto, ON
10/10

Pavlo was very upfront, courteous, and professional from the start. Quickly identified the issue and even provided advice on some unrelated house issues; he really knows his stuff! He explained what he was doing and why every step of the way, showed and walked us through the issue, and was very detailed in his recommendations and next steps to prevent the issue in the future.

Pavlo and his team did an amazing job repairing the issue and were very fast and efficient (even though they were working outside in freezing weather), fixing the issue in no time. Pavlo even swung by to fix a bunch of miscellaneous plumbing issues free of charge (some of which were caused by a terrible job by other plumbers - who even charged more than Pavlo's rates!).

He is truly a Master Plumber.

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Company Response

Thank you for great review
Pavlo
Drain 1 Plumbers
4164551122

Daisy  in Etobicoke
1 review Toronto, ON
10/10

Pay and his team, did very efficient and professional job. They upgraded the suck up pump in the basement. They did very neat job and also make the pump work efficiently than the old one. The back up water valve was put outside which released the headache due to blockage if city sewer.

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Company Response

Hi Daisy,
Thank you for your great feedback
Paul
4164551122

David C
1 review Toronto, ON
10/10

Whenever we flushed the upper toilet the basement toilet would overflow.
I had two blockages in the main drain, the slope for the basement washroom was in the opposite direction of the main.
The washroom plumbing was not to code.
Pavio came promptly and showed me the roots in the two locations of the drain pipe.
He came with his two crew members early in the morning.
It was after they dug ,that other problems revealed itself.
They fixed the problems and updated my plumbing without extra charge.
Thanks for setting up my new toilet.
Everything was communicated while the work took place.
I am very happy with the excellent service.

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Company Response

Thank you for your excellent review
Me and my guys are ready to work 24/7
Paul 4164551122
Drain 1 Plumbers

Trinity Bellwoods, Toronto
3 reviews Toronto, ON
10/10

Drain 1 arrived promptly and quickly took care of our two pipes - both of which had frozen during the recent freeze in Toronto. They were professional, courteous and efficient. I recommend their service!

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Company Response

Thank you for such a great review!
Paul
4164551122
Drain 1 Plumbers

sandra
1 review Toronto, ON
10/10

Repaired faulty work from original installation. Explained the problem clearly. Answered my questions respectfully and fully.
Courteous, prompt and excellent communication throughout. Even when languag a challenge there is someone on the line to clarify. Very responsible and smart! The best I've had after 30 years in Toronto.

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Company Response

Hi Sandra, thank you for such a great feedback, we always available and would be happy to help you with any plumbing needs.
Pavlo
Drain 1 Plumbers
4164551122

dundas/bathurst h.
1 review Toronto, ON
10/10

Sink was draining poorly. Pavlo came in with a mechanized snake and took care of it very quickly, providing helpful advice about maintaining flow in future years. When a problem arose in another sink, I called him back.

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Company Response

Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. 
Pavlo
Drain 1 Plumbers 
4164551122

jim.v1
1 review Toronto, ON
9/10

Remove stairs leading to porch . Removed concrete pad and dug down replace cracked clay pipe installed backflow valve.

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Company Response

Thank you for your review

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain 1 Plumbers Inc.

Drain 1 Plumbers is a customer focused company established by experienced plumbers with almost 30 years of combined experience that was gained by working for biggest plumbing and mechanical companies in North America.
We see the good and the bad...and we are committed to using this experience and industry best practices to provide customer centric, timely, reliable and high quality service.

Our customers are always satisfied and know that we give our 100% since we care for each and every job as if we are doing it in our own house. There is no job that is too big or too small for us! We treat each and every job and customer with honesty, respect and with customer’s best interests in mind.

♦︎ Outstanding service!!!! ♦︎

We are the challengers in the industry committed to providing pleasant and timely services as well as professional repairs and honest advice. We strive to be trusted plumber to our clients so they would not be afraid to recommend us to their friends and family and introduce us as "My Plumber".

Highly professional, experienced plumbers at your earliest convenience
✔ Fully licensed and insured
✔ Uponor certified
✔ Written Guarantee
✔ Reasonable rates
✔ Free estimates
✔ Competitive and negotiable prices
✔ Same day appointments
✔ 100% satisfaction guarantee
✔ 15% Seniors discount
✔ 10 % repeat customer discount

CATEGORIES
Plumbing and Drain Services
PRODUCTS
City rebates - City of Toronto Rebate up to 3400 - Peel Region Rebate up to 800 - City of Hamilton Rebate up to 2000
SERVICES
- Any Clogged Drain Sewer Backup Clearing - Underground Drain Repair, Fixing and Repairing of broken pipes - Water Jetting /Power Washing - TV Camera inspection and Pipe Line Location - Backwater valve installation - Sump Pump installation Plumbing Service Includes: - Any Leaky Faucet repair or replacement - Installation of new Toilets, Sinks, Shut off valves - Leak Camera Detection and repair - New Bathroom rough ins - Proper solution to any plumbing problem - New water service to your house, copper pipe - Frozen pipes - Thawing pipes - Fixing burst piping - New house rough ins Kitec pipe removal and replacement - Kitec pipe removal - Kitec pie replacement - New Uponor plumbing installation - 25 years warranty on Uponor plumbing - Clean job site, efficient installation, finish drywall. - Free, non obligation same day quotation.
SPECIALITIES
☆ The Best Service In the City ☆
WEBSITE
http://www.drain1.ca
YEAR ESTABLISHED
7
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
◉◉ Visa, MC, AMEX, Check, Cash, Etransfer ◉◉
LICENSES
Master Plumber, Uponor Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
65
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 Years Warranty
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