Burly Boyz Moving & Storage

Moving & Storage
Edmonton AB T5V 1T3
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HomeStars
Moving & Storage
Burly Boyz Moving & Storage
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73%

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Reviews by rating (past 12 months)

Reviews for Burly Boyz Moving & Storage

Average customer rating:
7.8 10 (65 reviews)

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Private User
Private User
Private User reviews Windsor, ON
0/10

Moving from AB to ON

My shipment was late and only half of my things arrived. Rest is expected in 3 weeks. Lots of items damaged/broken. Bad communication and service. Would not recommend.

Approximate cost of services:
$8,300.00
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Company Response

We apologize for the delayed delivery of your shipment and the inconvenience caused. We understand that receiving only half of your items and experiencing damages is frustrating. We strive to provide excellent communication and service, and we're disappointed to hear that we fell short of your expectations.

To address your concerns and resolve the issues you've encountered, we kindly request that you contact our customer service team directly. They will work closely with you to investigate the situation, initiate the necessary steps for compensation or replacement of damaged items, and provide updates on the remaining portion of your shipment.

Your feedback is important to us, and we appreciate you bringing this to our attention. We are committed to making things right and ensuring your satisfaction. Please reach out to our customer service team at your earliest convenience so that we can assist you further. Thank you for your understanding, and we apologize for any inconvenience caused.

charleswong912
charleswong912
0 reviews Slave Lake, AB
10/10

Burly Boyz moving company all the way!

We shopped around for quotes with several moving companies and Burly Boyz was the most reasonable.
We had a 3-man packing crew pack everything we didn't and load everything into the truck in one day.
Mustafa, Rob, and Saf were friendly and so efficient!
They worked hard in the heat and barely took any breaks. They worked long hours and got the job done.
They definitely made our move so much easier.
Hats off to you guys! You 3 deserve a massive bonus for working so hard and risking your backs to saving ours!

Approximate cost of services:
$8,000.00
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Company Response

Thank you for choosing Burly Boyz Moving! We're glad our team, Mustafa, Rob, and Saf, made your move easier and provided efficient and friendly service. We appreciate your kind words and will pass on your appreciation. Best wishes in your new home!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Moving

Tyler was very good with packing stuff on storage containers.
Their arrival was delayed for3 hours due to their driver being sick.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for sharing your feedback about Tyler's packing skills during your move. We apologize for the delay caused by our driver's illness, and we appreciate your understanding. If there's anything else we can assist you with, please let us know.

sjfortier2020
sjfortier2020
0 reviews Edmonton, AB
10/10

Moving

Even and Jay made the move stress-free. Highly recommended. If your moving call Burly Boyz.

Approximate cost of services:
$1,600.00
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Company Response

Thank you for your kind words! We're thrilled to hear that Even and Jay made your move stress-free. We greatly appreciate your recommendation and are grateful for the opportunity to assist you with your move. If you or anyone you know is in need of moving services, don't hesitate to call Burly Boyz.

Private User
Private User
Private User reviews St. Albert, AB
1/10

Movers

Im giving one star because Tyler and Robbie ensured everything arrived safely. Otherwise I do not recommend for many and various reasons. I have submitted my issues to their after move service team (4 phone calls to receive a call back) and 2 weeks later have no resolution.

Approximate cost of services:
$3,800.00
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Company Response

We apologize for the inconvenience and understand your frustration. We strive to provide excellent service and are sorry to hear about your experience. Our customer service team is actively working to address your concerns, and we appreciate your patience. We take all feedback seriously and will use it to improve our services. If there's anything else we can do to assist you, please don't hesitate to reach out.

lindaaferguson
lindaaferguson
0 reviews Lethbridge, AB
10/10

Out of city move

Best movers I have ever had! professional, fast and efficient. First time ever I paid less than the quote! highly recommend!! Office staff amazing also. Thanks so much.

Approximate cost of services:
$1,700.00
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Company Response

Thank you for your glowing review! We're thrilled to hear that our team provided you with the best moving experience you've ever had. Our goal is to be professional, fast, and efficient, and it's great to know that we exceeded your expectations. We appreciate your recommendation and value your feedback. Thanks again for choosing us as your movers!

billdunloprealestate
billdunloprealestate
0 reviews Surrey, BC
10/10

Move Vancouver Island to White Rock

Moved a friend of mine(senior) to White Rock. Arrived on time, moved professionally and set up at destination. Crew was friendly, cheerfull and worked hard to make this move easier. Would highly recommend this company

Approximate cost of services:
$3,600.00
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Company Response

We're glad to hear that our moving crew provided professional and efficient service during your friend's move to White Rock. It's great to know that they were friendly, cheerful, and worked hard to make the process easier. Thank you for recommending our company, and we appreciate your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Private User
Private User
Private User reviews Anmore, BC
7/10

Ok Movers

They moved the furniture well but did not listen to how I needed the storage unit packed, I asked for all the tall large items at the back and the boxes at the front because I needed access to the boxes. They put the fridge and tall cabinets in the front and everything else behind and most of my boxes that had liquids in them were stored on their sides and upside down. As well as tipped over 5 gallon buckets w liquids in them. Wasn't impressed with the lack of respect shown towards my needs.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for bringing this matter to our attention. We apologize for any inconvenience caused by the packing of your storage unit. We kindly request that you reach out to our customer service team directly so that we can address your concerns and find a satisfactory resolution. Your feedback is important to us, and we appreciate your understanding.

LyleHummelle
LyleHummelle
0 reviews Edmonton, AB
0/10

House Movers

The actual moving crew were awesome
Asia and her crew did everything possible
The actual company including sales, dispatch and management including the whole company philosophy how they treat there staff and customers is disgusting

Approximate cost of services:
$3,700.00
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Company Response

Dear Lyle,

Thank you for sharing your recent move experience with us. We're glad to hear that Asia and her crew provided excellent service during your move.

We're glad to inform you that your case has been successfully resolved, and a refund has been processed. We apologize for any miscommunication and inconvenience you experienced.

We're grateful for your feedback and the chance to address your concerns. We wish you all the best in your new location.

Sincerely,
Burly Boyz Moving & Storage

Private User
Private User
Private User reviews Edmonton, AB
10/10

A stress free move

Ali & Asid were great! The arrived on time, took care with my belongings and they were so fast! The move ended up costing less than the estimate (always a bonus)!

Approximate cost of services:
$500.00
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Company Response

Thank you for sharing your positive experience with us! We're delighted to hear that Ali and Asid provided you with a stress-free move. It's great to know that they were punctual, careful with your belongings, and efficient. We're also happy that the final cost was even lower than the estimate. We appreciate your feedback and look forward to assisting you with any future moving needs.

Best regards,
Burly Boyz Moving & Storage

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Burly Boyz Moving & Storage

Hiring Movers is a particularly stressful task, at Burly Boyz Moving and Storage we understand the incurred stress of moving and we take pride in our ability to relieve the various pains involved. With over 10 years experience in Edmonton, our team will provide a hassle free and highly organized ...
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