Design Granite Countertop Inc

Countertops
5456 Tomken Road Mississauga ON L4W 2Z5
Write a Review
Write a Review
HomeStars  >  Countertops in Mississauga  >  Design Granite Countertop Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

62%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Design Granite Countertop Inc

Average customer rating:
5 10 (2 reviews)

Sort by

Radu in Mississauga
Radu in Mississauga
1 review Mississauga, ON
10/10

Excellent

Two weeks ago the guys from Design Granite Countertop Inc.came and installed my new Quartz counter top. It's beautiful and the guys worked perfect. I highly recommend them.
Took a week from measurements to install.
I mark them 5 stars.
Peter the rep - awesome guy, good communication. What promised he delivered.
Very good price and very good workmanship
Hope will help to anyone who is shopping for granite/quartz counter tops.

Was this review helpful?
Ann from Mississauga
Ann from Mississauga
1 review Mississauga, ON

First Review

0/10

Granite countertop

We remodelled our kitchen recently with Design Granite Countertop Inc. Lousy services and not honest to customers. Bad experience. I will never refer this company to anyone. To begin with, we picked a granite slab from a supplier recommended by them. Things went smoothly in the first place until they installed the countertops... We found a crack line at one corner of the island. They told us not to worry and will fabricate a new one for us. They took the faulty piece back to the factory. The following day, they returned with a "NEW" piece. They told us that they got a new slab from the same supplier and worked real hard the night before. They then set it up but...we found the same crack at the same corner! Just that it looks a bit 'subtle'. I asked why it still has a crack in the same spot. They insisted that it is a "NEW" piece just that the slab came from the same block of stone which carries this natural line. We accepted it reluctantly and paid the balance. The following day, I called the owner, Tac, and told him that I am not happy because they gave me an old piece and were not honest to me. They simply re-polished the same piece to hide the crack. He then admitted everything and turned it against me "You picked the stone yourself and we are not responsible for the crack". Indeed, my intention was to let him know that I already accepted the piece and paid the balance. All I wanted was to let him know that I knew what they are doing. They should be honest to me in the first place. It is about integrity. If they would have told me about the crack in the first place and explained to me how they would fix it that will be a totally different story. And of course, he kept on defending...I ended the conversation and will never refer him to anyone.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.