We hired Troy and John to remodel our kitchen in early November 2018. Troy is overly friendly and certainly means well, but his execution and lack of being present for the job untimely resulted in some of the poorest workmanship we have seen.
From day one it was a mistake. Troy ordered the wrong sized cabinets for our kitchen as he failed to measure the only window. As a result, everything was thrown off and blame was diverted to the cabinet provider (of course). Troy felt it was best to install the cabinets prior to re-wiring the lights and creating the bulkhead, despite our numerous suggestions. The cabinets were installed, then he proceeded to create a make-shift bulkhead around the cabinets using MDF - yes I said MDF.... See pics, the workmanship is grade 9 at best.
We had to repeatedly ask for daily corrections to be made for even the simplest of jobs such as leveling a cabinets, uneven doors, etc... all the while we were given excuses why it cant be done and or blaming the manufacturer.
Troy was quick to ask for upfront payment and I'm glad I held back on payment in full as the repairs have cost us thousands. In addition to this, Troy returned extra cabinets (from his faulty order) that we paid for and the manufacturer credited him our refund! We lost over 500$ on cabinetry alone and at no time did he think to mention this credit to us.
Just recently we discovered the wiring job in the attic that could have easily burned our home down. Wiring was left ungrounded, exposed to insulation and the boxes left uncapped. We were going to let this whole situation blow over but this was the tipping point for us in deciding to write the review.
We have since hired a local contractor and he has cleaned up the mess. We love our kitchen now but the thought of these two still leaves a bad taste in our mouths. Don't open your door or your wallet to these two talkers.
- Approximate cost of services:
- $4,000.00