Cleaning With Love

House & Apartment Cleaning
3518 Malta Ave Vancouver BC V5M 4C3
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HomeStars  >  House & Apartment Cleaning in Vancouver  >  Cleaning With Love  >  Unfair practice to charge in full, decline on day and not receive even partial reimbursement for services not rendered. Ignored for 2 weeks at least now.
Lydia in Vancouver
Lydia in Vancouver
3 reviews Vancouver, BC
0/10

Unfair practice to charge in full, decline on day and not receive even partial reimbursement for services not rendered. Ignored for 2 weeks at least now.

I paid in full after booking the appointment and on the day of, they refused to do any cleaning, not even to vacuum for my parents, who are senior citizens. I demanded at least 50% of my money back for services not rendered but no one responded to me in the last 2 weeks.

It is unfair practice to charge in full upfront and then on the day of the appointment decline services and not receive some sort of reimbursement. I am very disappointed. It isn't small amount that I paid as well.

A very unhappy customer.

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