Premier Windows & Doors

Windows & Doors Installation & Service
1916 Merivale Road, Unit 101 Ottawa ON K2G
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Reviews for Premier Windows & Doors

Average customer rating:
9.8 10 (48 reviews)

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Fred P.
Fred P.
1 review Ottawa, ON
10/10

Front Door and Framing

This was a first class experience - start to finish.
That included initial sales rep and counsel, product available from a broad choice of design, sound engineering of product itself, and master craftsmanship of installation.
It much surpasses any prior expectation. My endorsement is absolutely without reservation.

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Company Response

Hello Fred,

Thank you very much for your very nice review!

We always aim for the highest standard in products, installation and service!

Cheers!

laura.simmermon
laura.simmermon
1 review Ottawa, ON
10/10

Window and doors replacement

I first contacted Premier Windows & Doors about replacing my front doors and a small window. The doors turned out beautifully and I am constantly receiving compliments about them. There was a small issue with the doors when they were received from the manufacturer, but Premier addressed it immediately and followed-up with me to ensure I was happy with the results. I then had my sliding glass doors replaced by Premier and I am extremely happy with the quality of the workmanship of the doors and the installation. I am now waiting for two new doors to be installed by them.

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Company Response

Hello Laura,

Thank you for your kind words!

We are very happy that everything worked out to your satisfaction.
Helmut

daniel
daniel
1 review Ottawa, ON
8/10

Renovation

New doors and eindows for a renovation in Manor Park. Suppliee made an error which Helmut took care of very promptly

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daljitnagpal
daljitnagpal
1 review Ottawa, ON
10/10

Walk in basement window

It was done very well inside and out. The finishing is excellent. The installation is done professionally and on time

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Company Response

Hello Mr. Nagpal,

Thank you so much for your great review!
Every project is treated with the same precision to ensure our customer's complete satisfaction.

Cheers!
Helmut

Louis G.
Louis G.
1 review Ottawa, ON
10/10

Custom Patio Door Installation.

From Michelle's initial visit to Leo and his team installing the door, all was done with the utmost professionalism. Leo coming himself to double check Michelle's initial measurements showed me attention to details. The door installed is a very well made Canadian product that functions as advertised. At a great price. I highly recommend Premier Windows & Doors.

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Company Response

Hello Louis,

Thank you very much for your kind words and your 10 rating on HomeStars!

We pride ourselves to give our "Very Best" on every project we receive from our customers.

We care about our customers very much!

Thank you again for awarding us the job!
Helmut

hughgboyd
hughgboyd
1 review Ottawa, ON
10/10

Windows

2 Windows replaced 2 Windows replaced 2 Windows replaced 2 Windows replaced 2 Windows replaced

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Company Response

Hello Hugh,

We appreciate your 10 rating on HomeStars!

Thank you.
Helmut

Robert LeBlanc in Ottawa
Robert LeBlanc in Ottawa
2 reviews Ottawa, ON
9/10

4 windows and patio door

WINDOWS, WINDOWS, WINDOWS

Had 4 new windows and patio door installed last Tuesday. Noticed and issue with work completed and called Premier Windows yesterday. This morning (SUNDAY AT THAT) the owner and installer both showed up to deal with my concerns. TO ME GREAT CUSTOMER SERVICE. All WINDOWS are expensive but it is the quality and CUSTOMER CONCERNS is what really matters. Thank You Helmut Ortner and Leo.

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Barbara in Ottawa
Barbara in Ottawa
1 review Ottawa, ON
10/10

Patio door replacement

Phone calls and emails were responded to in a reasonable time. High quality product manufactured in Ontario. Company allowed for convenient payment method (email transfer). The professional installer was punctual both appointments (measurement day and installation day)... top-notch workmanship. All good! Thanks to my kitchen reno guy for recommending Helmut's company!

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Company Response

Hello Barbara,

Thank you for your great review!

It's much appreciated!

And a big thank you to your Reno guy who recommended us to you!!

Cheers!
Helmut

Albert in Ottawa
Albert in Ottawa
1 review Ottawa, ON
10/10

Front Door Replacement

We had an old front door replaced and when the door was removed, there was considerable rot on the floor below the door. Leo and his guy had the floor replaced in no time with very little extra cost! Our new door looks amazing and is everything we were hoping it would be. Nothing but A+ service throughout the entire process. Thanks to both Helmut and Leo!
Would highly recommend Premier for your window and door work!

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Company Response

Hello Albert,
Thank you for your kind words!
We are only as good as our last job.
You will have your beautiful door for many years to come!
Cheers!
Helmut

Jim B. in Ottawa
Jim B. in Ottawa
1 review Ottawa, ON
10/10

MULTIPLE WINDOWS INSTALLED

We had multiple windows installed and required that interior mouldings not be disturbed due to the age and character of the home, since they could not easily be reproduced. We also needed the appearance of leaded glass windows, which were being replaced and part of the original home design features. The windows are great, but even more impressive was the installation process. Leo and his assistant did a masterful job. It was so expertly done, that one would not have known that the windows had just been installed. This far exceeded our expectations. The touch up afterwords was truly minimal. We are very pleased. Job well done!

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Company Response

Hello Jim, we want to thank you for your kind words.
We always give our best to satisfy our customers.
Your home was truly unique and we are very happy how things worked out!
Cheers!
Helmut & Leo

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Premier Windows & Doors

“Engineering excellence, built in Canada and Germany”

We are proud to serve you in four languages: English, French, German & Russian

Our specialty is, to supply home owners and contractors with precise solutions that are beautifully crafted, energy efficient and fit their budgets. Having been in the windows and doors industry since 1986, we appreciate the hard work that goes into every little detail of manufacturing windows, patio doors and entry door systems.

From German windows to your north American windows, we carry the complete line of products for your convenience.

All our products are manufactured with "German" precision that ensure proper operating for many years to come!

We start by evaluating your needs, product selection for your home, while keeping your budget in mind.

Our job does not end just because you purchased products from us.

We guide you through the product selection process, re-measure steps, installation procedures to completion of your project and take very good care of you if you need after sale service.

We are also "Wheel Chair" accessible for easy access by all our customers!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl and Hybrid (Vinyl-Wood) windows, Steel & Fiberglass entry doors, German Tilt & Turn windows, entrance doors, German Lift & Slide doors.
BRANDS
Gentek, WindowPro, UNILUX and LIFESTYLE windows and doors.
STYLES
Casement, Awning, Fixed, Single Glider, Double Glider, Single Hung, Double Hung, Tilt & Turn windows, Tilt & Turn doors, Lift & Slide doors, Steel & fiberglass entry door systems, Hybrid Double Hung windows, Hybrid casement windows, Hybrid fixed windows
SPECIALITIES
Tilt & Turn windows, Tilt & Turn doors, Lift & Slide doors, Hybrid Double Hung windows, Hybrid casement windows, Hybrid fixed windows, FOAM FILLED Lifestyle windows.
WEBSITE
http://www.premierwindows.ca
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
email interact, cheque, cash or credit card
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$1,000.00 approx
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime warranty (Parts, labour and installation)
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.