Premier Windows & Doors

Windows & Doors Installation & Service
1916 Merivale Road, Unit 101 Ottawa ON K2G
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Reviews for Premier Windows & Doors

Average customer rating:
9.8 10 (48 reviews)

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Tom Vradenburg & Carolyn Brown in Ottawa
Tom Vradenburg & Carolyn Brown in Ottawa
1 review Ottawa, ON
10/10

Installation of 10 windows

Premier Windows & Doors
(613) 225-0005
1916 Merivale Road, Unit 101
Ottawa
ON
K2G
CANADA

Extremely happy with the specification and installation, and the windows themselves. Everything fits tight, everything is straight and true. The crew were appreciative that we had done much of the prep work ourselves, which enabled them to finish about a day early. The crew also cleaned up pretty thoroughly, to their credit. Very pleasant people to deal with, and quality products. Looking forward to a comfortable winter!

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Company Response

Hello Carolyn & Tom,

Thank you very much for your great review!

Please don't hesitate to contact us, if there is anything else we can do for you.

Cheers!
Helmut

Cathy & Paul in Kanata
Cathy & Paul in Kanata
1 review Ottawa, ON
10/10

Door Replacement

An excellent experience from star to finnish. Michele was professional and had detailed knowledge about the product. She had insightful advice as to what would make the door installation look great.
The installers were friendly, meticulous and professional. They did a great job. We couldn't be more pleased with the finished look and the operation of the door. They cleaned everything up when they were done.
Couldn't be happier.

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Company Response

Hello Cathy & Paul,

Thank you so much for your kind review!

It is always our goal to provide good advice to make your home as beautiful as possible.

Cheers!
Helmut

Ottawa w.
Ottawa w.
3 reviews Ottawa, ON
10/10

Front door, patio door, window

Quality products and excellent service. Installation was timely with very efficient and professional staff. Helmut was very helpful in helping with selecting a product that would not only meet our needs but would also work in the overall design and look.

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Company Response

Dear Ottawa D.,

Thank you for the nice review!

If we can't make it beautiful for our customers, we don't do it at all.

I'm happy that everything is to your complete satisfaction.

Cheers!

Dan & Wendy in Ottawa
Dan & Wendy in Ottawa
2 reviews Ottawa, ON
10/10

The silver lining

Premier Windows & Doors
(613) 225-0005
1916 Merivale Road, Unit 101
Ottawa
ON
K2G
CANADA

Following a home burglary our front door was boarded up and unusable. A week or two later we attended the Home Reno show in search of window and door companies and this is where we met Helmut and Michelle of Premier. What started as a door replacement grew to the door + 8 windows and it quickly became apparent that Premier was going to be the vendor to beat. We received 2 other quotes, one so low that we didn't even look at it, and the other was sort of comparable but only if we gave them the entire house to get the volume discount. Premier's pricing was equivalent to the other's "volume discount" but without the extortion factor of the added 10 windows.

Michelle and Helmut were great to work with, and I would say that we are particular and care about the details. Neither hesitated as we went back and forth while fine-tuning the order. Vlad and Mike, installers, worked long hard days. They were careful and respectful of our property.

In short, hire these folks and stop looking! We are now saving up to give the business of the remaining 10 windows to Premier next Summer

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Company Response

Hi Dan & Wendy,
Thank you so much for the great review!

It has been a pleasure doing the work for you without putting any pressure on you.

We are looking forward doing the rest of your windows next year.

Cheers!
Helmut

Private User
Private User
Private User reviews Ottawa, ON
10/10

High quality products, great workmanship

I found out about Premier windows in the Jan home show. Once we've got procession of our new home, we invited them an another company to give us an estimate. At this point we know they are selling a product that is more superior than the other company and both are at the same price. When Helmut came in to do the first measurement estimate, he had already spotted a few problems that even the inspector missed (partly due to the previous owner put tons of plants and furniture near the bay windows). When Leo does the final measurement, he spotted even more problems --- however I have a contractor working with me so Leo had drawn a plan with my contractor on how to change the windows and the structure around it properly. It ended up took Leo and his crew (and 2 contractor from my side) good 4 days to get the job done. Even it should had been done on the 3rd day, Leo and his crew did not rush to do a so-so job, instead they take the time to make sure the job is done right and everything is cleaned up when they are gone. The final product was pretty awesome --- new windows that is blocking out a lot of noises and the temperature difference from the outside. Don't expect that there would be no temperature differences when the sun shine through the windows --- feels warm, but it no longer feels burning as it was with the old window without the film.

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Company Response

Thank you very much for your great review!

We always give our best on every project.

Thank you.
Helmut

Inar
Inar
1 review Kinburn, ON
10/10

Windows and Door replacement

We had all our windows and doors replaced in our 36 year old house.
The crews were quick, professional, dog friendly and hardworking.
The finish on the windows that the crew did was great.
Milchelle the sales agent was amazing from start to finish, she was always available, answered all our questions and was overall quite awesome.
Helmut was professional and precise. Did a great job of measuring out the windows.

The products themselves are amazing. we have noticed a huge difference with noise transmission, keeping the house cool in the summer, and moving air through the house when open.

I love the casement latches, they are smooth and solid.

Thank you very much, we would recommend them to others, and already have.

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Company Response

Hello Inar,

Thank your for the fantastic review!

It's our team commitment that makes the difference.

Thank you.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Replaced windows and sliding doors

Great service from start to finish! Michelle was detailed in her explanation of the product and Vlad and his crew were professional and efficient during installation. Also, follow up concerns were addressed immediately. We are very happy with the results! Thanks so much!

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Company Response

Hello "Private User",

Thank you for your very nice review!

It's not always going perfectly, but we always follow up with the corrective action to ensure our customer's complete satisfaction.

Thank you.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Windows and doors

I am quite please with the service from this company, right from the sales department to the installers. I have dealt with Michelle for a few years now on my doors and windows. She is very professionally and knowledgeable in her field and is not afraid to offer her advice on what would look good for your renovation project. She answers your calls/emails promptly. I am also very pleased with the work ethic of your installers, especially Leo who I have had work on my latest project. He is very professional and meticulous in his work and answers all your questions while on the job. I am very pleased with the quality of the windows and doors that have been installed. I would definitely use this company again to replace my older windows.

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Company Response

Dear "Private User",

We want to thank you for the great review!

It's been a pleasure doing the work for you and we want to thank you.

Cheers!

Robert LeBlanc in Ottawa
Robert LeBlanc in Ottawa
2 reviews Ottawa, ON
10/10

Replace and install 4 windows and patio door

Excellent installation. Completed in 1 day. A bit of clean up needed after however I am a very picky customer. Had a few after installation issues however dealt with swiftly and fully satisfied. Very professional and customer service certainly well worth the experience.

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Company Response

Hello Robert,

Thank you very much for your great review!

Doing the right thing every time keeps our customers coming back for more and it keeps our overhead low.

Thank you!

unknown
unknown
1 review Ottawa, ON
10/10

New door

Great quality and professional installation. Door looks amazing and the after service is great. Friendly workers, clean and efficient.

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Company Response

To whom ever wrote this nice review, we want to thank you!

Cheers!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Premier Windows & Doors

“Engineering excellence, built in Canada and Germany”

We are proud to serve you in four languages: English, French, German & Russian

Our specialty is, to supply home owners and contractors with precise solutions that are beautifully crafted, energy efficient and fit their budgets. Having been in the windows and doors industry since 1986, we appreciate the hard work that goes into every little detail of manufacturing windows, patio doors and entry door systems.

From German windows to your north American windows, we carry the complete line of products for your convenience.

All our products are manufactured with "German" precision that ensure proper operating for many years to come!

We start by evaluating your needs, product selection for your home, while keeping your budget in mind.

Our job does not end just because you purchased products from us.

We guide you through the product selection process, re-measure steps, installation procedures to completion of your project and take very good care of you if you need after sale service.

We are also "Wheel Chair" accessible for easy access by all our customers!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl and Hybrid (Vinyl-Wood) windows, Steel & Fiberglass entry doors, German Tilt & Turn windows, entrance doors, German Lift & Slide doors.
BRANDS
Gentek, WindowPro, UNILUX and LIFESTYLE windows and doors.
STYLES
Casement, Awning, Fixed, Single Glider, Double Glider, Single Hung, Double Hung, Tilt & Turn windows, Tilt & Turn doors, Lift & Slide doors, Steel & fiberglass entry door systems, Hybrid Double Hung windows, Hybrid casement windows, Hybrid fixed windows
SPECIALITIES
Tilt & Turn windows, Tilt & Turn doors, Lift & Slide doors, Hybrid Double Hung windows, Hybrid casement windows, Hybrid fixed windows, FOAM FILLED Lifestyle windows.
WEBSITE
http://www.premierwindows.ca
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
email interact, cheque, cash or credit card
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$1,000.00 approx
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime warranty (Parts, labour and installation)
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.